TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Greggy1984 from
Thanks Turbo
took only a short time, i thought it was simple and easy
Date published: 2023-03-25
Rated 1 out of 5 by
Unhappy Jim from
Too expensive
Multiple software apps available on market that is better and cheaper. For this cost one can go to a CPA. I've used for the last time.
Date published: 2023-03-25
Rated 1 out of 5 by
Edie2023 from
I will not use Turbo Tax next year.
It doesn't let me e-file Missouri taxes after I printed them off
Date published: 2023-03-25
Rated 5 out of 5 by
Monie23 from
Turbo Tax
Turbo tax is my go to tax prep. It is super easy and user friendly! I just love it and recommend it to all my friends and family.
Date published: 2023-03-25
Rated 3 out of 5 by
Bring back expanded CTC from
Bug in overpayment of state tax from previous year
Great product all around! Unfortunately, TurboTax did not automatically take into account the fact that I had applied my previous year's overpayment on my state taxes (MA) to my estimated taxes for the current year. And TurboTax does not provide any easy way of doing this manually, either. I only noticed the problem because I checked my returns carefully before filing them. Although I did eventually find a work-around, other users should be aware of this issue, particularly if they paid estimated taxes last year!
Date published: 2023-03-25
Rated 2 out of 5 by
HFFFF from
Lots of bugs this year
Importing W-2's is good. Not enough info in some parts of TT for what forms to file. Had to search the internet several times. TT wanted me to buy a $45 out of state return even though it was obvious the low income level doesn't even require filing.
Date published: 2023-03-25
Rated 5 out of 5 by
JT1961 from
Very user friendly and very simple
Great experience. I would recommend everyone to use Turbotax.
Date published: 2023-03-25
Rated 3 out of 5 by
mczouav from
ok on windows 10 but not on windows 11
having updated my pc to windows 11, the simple clic on the file menu (top left) makes the whole app crash when the tax return is loaded... had to use annother pc on win 10 to finish my returns.
Date published: 2023-03-25
Rated 4 out of 5 by
LDV1 from
Federal Works Well, State Is Lacking.
The state software is lacking, but federal worked well. If you have to go back to federal after in state, you can not pick where to go back in the state tab.
Date published: 2023-03-25
Rated 2 out of 5 by
another frustrated cust from
Realy frustrating
I had to edit a figure on my form 1099-R, but when I did, the total state tax owed (which should have reflected 194.85 already withheld did not change and there was no way to adjust that. I actually gave up in frustration after hours of work and just paid an extra 200 to the state because of TurboTax's problem.
All TurboTax® Offerings Reviews - Page 507
Date published: 2023-03-25
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Greggy1984 from
Thanks Turbo
took only a short time, i thought it was simple and easy
Date published: 2023-03-25
Rated 1 out of 5 by
Unhappy Jim from
Too expensive
Multiple software apps available on market that is better and cheaper. For this cost one can go to a CPA. I've used for the last time.
Date published: 2023-03-25
Rated 1 out of 5 by
Edie2023 from
I will not use Turbo Tax next year.
It doesn't let me e-file Missouri taxes after I printed them off
Date published: 2023-03-25
Rated 5 out of 5 by
Monie23 from
Turbo Tax
Turbo tax is my go to tax prep. It is super easy and user friendly! I just love it and recommend it to all my friends and family.
Date published: 2023-03-25
Rated 3 out of 5 by
Bring back expanded CTC from
Bug in overpayment of state tax from previous year
Great product all around! Unfortunately, TurboTax did not automatically take into account the fact that I had applied my previous year's overpayment on my state taxes (MA) to my estimated taxes for the current year. And TurboTax does not provide any easy way of doing this manually, either. I only noticed the problem because I checked my returns carefully before filing them. Although I did eventually find a work-around, other users should be aware of this issue, particularly if they paid estimated taxes last year!
Date published: 2023-03-25
Rated 2 out of 5 by
HFFFF from
Lots of bugs this year
Importing W-2's is good. Not enough info in some parts of TT for what forms to file. Had to search the internet several times. TT wanted me to buy a $45 out of state return even though it was obvious the low income level doesn't even require filing.
Date published: 2023-03-25
Rated 5 out of 5 by
JT1961 from
Very user friendly and very simple
Great experience. I would recommend everyone to use Turbotax.
Date published: 2023-03-25
Rated 3 out of 5 by
mczouav from
ok on windows 10 but not on windows 11
having updated my pc to windows 11, the simple clic on the file menu (top left) makes the whole app crash when the tax return is loaded... had to use annother pc on win 10 to finish my returns.
Date published: 2023-03-25
Rated 4 out of 5 by
LDV1 from
Federal Works Well, State Is Lacking.
The state software is lacking, but federal worked well. If you have to go back to federal after in state, you can not pick where to go back in the state tab.
Date published: 2023-03-25
Rated 2 out of 5 by
another frustrated cust from
Realy frustrating
I had to edit a figure on my form 1099-R, but when I did, the total state tax owed (which should have reflected 194.85 already withheld did not change and there was no way to adjust that. I actually gave up in frustration after hours of work and just paid an extra 200 to the state because of TurboTax's problem.
All TurboTax® Offerings Reviews - Page 507
Date published: 2023-03-25