TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 2 out of 5 by from Product is good....Price has gotten way too high I have used turbotax for as long as I can remember. When I began the price was about $39. Last year when the tax code changed to eliminate my ability to itemize the effort got way simpler. However, the price had migrated up to $69. This year I thought I began using USAA to access. However, at the end the cost was $90. When I saw the cost I went to USAA to get my lower price through their site. However, it says I cannot use it unless I began accessing that way. My taxes are relatively easy and I don't use the donation appraisal part any more, but the cost continues to go up. Next year I will be looking for another method unless the cost drops dramatically.
Date published: 2021-05-17
Rated 5 out of 5 by from Easy and Fast Fast and Easy, Fast and Easy, Fast and Easy, Fast and Easy
Date published: 2021-05-17
Rated 4 out of 5 by from NEEDS A LITTLE HELP WITH HOME OFFICE NEEDS A LITTLE HELP WITH HOME OFFICE IS UNCLEAR WHERE AND WHOM CHOULD DEDUCT TIS IF SPOUSE IS USING THE SAME OFFICE AND EQUIPMENT
Date published: 2021-05-17
Rated 5 out of 5 by from Love this program! Easy Peasy to use. Love this product, it never fails. I have been using it for over 15 years!
Date published: 2021-05-17
Rated 5 out of 5 by from Great as always Very easy to use with really great explanations available if needed. I have used TurboTax for almost 15 years and am always very pleased with the results. It makes a dreaded annual chore much less painful.
Date published: 2021-05-17
Rated 4 out of 5 by from Title is good. The software is thorough which makes it tedious. The amount of questions makes it difficult to finish in one seating. I would that it's probably because of the Federal tax code being so complicated.
Date published: 2021-05-17
Rated 4 out of 5 by from Love Turbo Tax They have cornered the market for me on doing your own taxes. It is eas to follow, detailed, and even f you don't get the max package, they have answers ready at every step to help you understand every question. I like that the live person is optional. I also like that they allow you to choose if you want to manually enter in your information or use their automated servies. Every year they improve.
Date published: 2021-05-17
Rated 1 out of 5 by from They try to take your hard earned money They try to get as much of your return into their pockets. Wont apply coupon, charges for federal and state returns.
Date published: 2021-05-17
Rated 3 out of 5 by from I am old school I like to view the tax forms as complete the return. TurboTax does not allow that. I would be willing to pay upfront if I was allowed to view the tax forms at any time I needed to
Date published: 2021-05-17
Rated 5 out of 5 by from Great product! Turbo Tax makes doing your own taxes with peace of mind a reality.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 502
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Product is good....Price has gotten way too high I have used turbotax for as long as I can remember. When I began the price was about $39. Last year when the tax code changed to eliminate my ability to itemize the effort got way simpler. However, the price had migrated up to $69. This year I thought I began using USAA to access. However, at the end the cost was $90. When I saw the cost I went to USAA to get my lower price through their site. However, it says I cannot use it unless I began accessing that way. My taxes are relatively easy and I don't use the donation appraisal part any more, but the cost continues to go up. Next year I will be looking for another method unless the cost drops dramatically.
Date published: 2021-05-17
Rated 5 out of 5 by from Easy and Fast Fast and Easy, Fast and Easy, Fast and Easy, Fast and Easy
Date published: 2021-05-17
Rated 4 out of 5 by from NEEDS A LITTLE HELP WITH HOME OFFICE NEEDS A LITTLE HELP WITH HOME OFFICE IS UNCLEAR WHERE AND WHOM CHOULD DEDUCT TIS IF SPOUSE IS USING THE SAME OFFICE AND EQUIPMENT
Date published: 2021-05-17
Rated 5 out of 5 by from Love this program! Easy Peasy to use. Love this product, it never fails. I have been using it for over 15 years!
Date published: 2021-05-17
Rated 5 out of 5 by from Great as always Very easy to use with really great explanations available if needed. I have used TurboTax for almost 15 years and am always very pleased with the results. It makes a dreaded annual chore much less painful.
Date published: 2021-05-17
Rated 4 out of 5 by from Title is good. The software is thorough which makes it tedious. The amount of questions makes it difficult to finish in one seating. I would that it's probably because of the Federal tax code being so complicated.
Date published: 2021-05-17
Rated 4 out of 5 by from Love Turbo Tax They have cornered the market for me on doing your own taxes. It is eas to follow, detailed, and even f you don't get the max package, they have answers ready at every step to help you understand every question. I like that the live person is optional. I also like that they allow you to choose if you want to manually enter in your information or use their automated servies. Every year they improve.
Date published: 2021-05-17
Rated 1 out of 5 by from They try to take your hard earned money They try to get as much of your return into their pockets. Wont apply coupon, charges for federal and state returns.
Date published: 2021-05-17
Rated 3 out of 5 by from I am old school I like to view the tax forms as complete the return. TurboTax does not allow that. I would be willing to pay upfront if I was allowed to view the tax forms at any time I needed to
Date published: 2021-05-17
Rated 5 out of 5 by from Great product! Turbo Tax makes doing your own taxes with peace of mind a reality.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 502