TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Love using TurboTax I've been using TurboTax for years. TurboTax makes the annual tax experience bearable.
Date published: 2023-04-02
Rated 5 out of 5 by from Super simple and helpful Awesome experience! Easy step by step instructions.
Date published: 2023-04-02
Rated 1 out of 5 by from Turbo Tax: Hiding rates like a politician Turbo Tax has been great... except in recent years it's like you increase the product price as you move thru the program. Insert $50 to read the rest of my review. Insert $120 and I'll make sure our program doesn't lead you down the wrong path and I'll answer anyone who comments back. Insert $245 and I'll just tell everyone to buy the product. Well, I mean nationally that is. IF you want me to file my state taxes... I mean review... you can either pay $49.99 plus $69.99 for each additional state. Thank you and please don't turn me into the IRS because of my honest Review.
Date published: 2023-04-02
Rated 5 out of 5 by from Turbo Tax is Great This was the first time using this and it was incredibly easy!
Date published: 2023-04-02
Rated 5 out of 5 by from Very Helpful! I had and expert in 5 minutes. They answered all my questions promptly and were fun to work with.
Date published: 2023-04-02
Rated 4 out of 5 by from Really easy except when it isn't All good except the end - they said someone would call but I just got a canned message saying they wouldn't call. I don't think anyone reviewed my return.
Date published: 2023-04-02
Rated 4 out of 5 by from Takes some of the stress away The guides on each page are easy to follow and some of the goofy little pop-ups are actually really encouraging. It kind of feels like doing your taxes is a video game. I wish there were more explanations around the education-related tax stuff.
Date published: 2023-04-02
Rated 3 out of 5 by from NEEDS TO BE SIMPLIFIED AND FREE When ready to file it asks unanswerable questions repeatedly.
Date published: 2023-04-02
Rated 5 out of 5 by from Very easy to use i had some questions about Mutiple items, they got answered.
Date published: 2023-04-02
Rated 3 out of 5 by from Not Confident For the most part, Turbo Tax does a decent job filling out the regular tax form, but falls short when it comes to K1 1065 and K3. There's not enough information provided for me to locate the data. The requested information cannot be found on the forms that was sent to me. I'm not feeling confident I provided the necessary information. This has been happening every time I've used Turbo Tax. I'll probably get an accountant next year.
Date published: 2023-04-02
All TurboTax® Offerings Reviews - Page 4987
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Love using TurboTax I've been using TurboTax for years. TurboTax makes the annual tax experience bearable.
Date published: 2023-04-02
Rated 5 out of 5 by from Super simple and helpful Awesome experience! Easy step by step instructions.
Date published: 2023-04-02
Rated 1 out of 5 by from Turbo Tax: Hiding rates like a politician Turbo Tax has been great... except in recent years it's like you increase the product price as you move thru the program. Insert $50 to read the rest of my review. Insert $120 and I'll make sure our program doesn't lead you down the wrong path and I'll answer anyone who comments back. Insert $245 and I'll just tell everyone to buy the product. Well, I mean nationally that is. IF you want me to file my state taxes... I mean review... you can either pay $49.99 plus $69.99 for each additional state. Thank you and please don't turn me into the IRS because of my honest Review.
Date published: 2023-04-02
Rated 5 out of 5 by from Turbo Tax is Great This was the first time using this and it was incredibly easy!
Date published: 2023-04-02
Rated 5 out of 5 by from Very Helpful! I had and expert in 5 minutes. They answered all my questions promptly and were fun to work with.
Date published: 2023-04-02
Rated 4 out of 5 by from Really easy except when it isn't All good except the end - they said someone would call but I just got a canned message saying they wouldn't call. I don't think anyone reviewed my return.
Date published: 2023-04-02
Rated 4 out of 5 by from Takes some of the stress away The guides on each page are easy to follow and some of the goofy little pop-ups are actually really encouraging. It kind of feels like doing your taxes is a video game. I wish there were more explanations around the education-related tax stuff.
Date published: 2023-04-02
Rated 3 out of 5 by from NEEDS TO BE SIMPLIFIED AND FREE When ready to file it asks unanswerable questions repeatedly.
Date published: 2023-04-02
Rated 5 out of 5 by from Very easy to use i had some questions about Mutiple items, they got answered.
Date published: 2023-04-02
Rated 3 out of 5 by from Not Confident For the most part, Turbo Tax does a decent job filling out the regular tax form, but falls short when it comes to K1 1065 and K3. There's not enough information provided for me to locate the data. The requested information cannot be found on the forms that was sent to me. I'm not feeling confident I provided the necessary information. This has been happening every time I've used Turbo Tax. I'll probably get an accountant next year.
Date published: 2023-04-02
All TurboTax® Offerings Reviews - Page 4987