TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 4 out of 5 by from VPDI Bug A computer bug that does not recognize that there are VPDI contributions from two sources (my wife and I) prevented me from e-filing, I see that other customers have the same issue.
Date published: 2023-04-02
Rated 1 out of 5 by from Too many bugs in this version Preparing the return was fine. But the program would not autosave or let me manually save indicating that I did not have permission. Thus it would not file. I DO HAVE PERMISSION on my Mac. The fix that the program suggested did not actually exist. I searched the web for a workaround and was finally able to save and file. Lost of wasted time and re-inputs.
Date published: 2023-04-02
Rated 4 out of 5 by from Turbo tax is helpful majority of times. My major difficulty was reporting an additional form re: 1099R. The process was cumbersome. However, I was informed as to what needed to be done and I was successful.
Date published: 2023-04-02
Rated 5 out of 5 by from Fantastic!! I have been using this program for the past 7-8 years. Great program. Anyone can do it.
Date published: 2023-04-02
Rated 5 out of 5 by from TurboTax quick and easy as usual I have used TurboTax almost exclusively since I have been doing my taxes since I was 16 years old. The step by step process is always smooth and easy to understand. They guide you each step and there's live help available if you need it. I just do a normal W2 with nothing fancy so it is fast and efile is easy.
Date published: 2023-04-02
Rated 2 out of 5 by from I feel like I've been had by Intuit I have no good reviews for Turbotax. It is big-business getting my money any way they can. The upcharging is outrageous. Twenty bucks here, fifty bucks there. They have no shame nor compassion
Date published: 2023-04-02
Rated 5 out of 5 by from Turbo tax is great Very good support and software system will recommend
Date published: 2023-04-02
Rated 1 out of 5 by from Surprise Fees 2.49% convenience fee for using my credit card is absolutely ridiculous.
Date published: 2023-04-02
Rated 3 out of 5 by from Not great for HSA or property leasing topics Difficult to get answers to questions about the application's treatment of HSA topics. TT would not complete unless I [incorrectly] claimed to have HDHP coverage in 2022. Had to go back and manually update the correct answer.
Date published: 2023-04-02
Rated 5 out of 5 by from Almost awesome While I rate Turbo tax highly, especially on easily covering so many issues. I do wish i could print the comparisons between the prior year and current, plus make it easier to find how to print the return before filing.
Date published: 2023-04-02
All TurboTax® Offerings Reviews - Page 4978
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from VPDI Bug A computer bug that does not recognize that there are VPDI contributions from two sources (my wife and I) prevented me from e-filing, I see that other customers have the same issue.
Date published: 2023-04-02
Rated 1 out of 5 by from Too many bugs in this version Preparing the return was fine. But the program would not autosave or let me manually save indicating that I did not have permission. Thus it would not file. I DO HAVE PERMISSION on my Mac. The fix that the program suggested did not actually exist. I searched the web for a workaround and was finally able to save and file. Lost of wasted time and re-inputs.
Date published: 2023-04-02
Rated 4 out of 5 by from Turbo tax is helpful majority of times. My major difficulty was reporting an additional form re: 1099R. The process was cumbersome. However, I was informed as to what needed to be done and I was successful.
Date published: 2023-04-02
Rated 5 out of 5 by from Fantastic!! I have been using this program for the past 7-8 years. Great program. Anyone can do it.
Date published: 2023-04-02
Rated 5 out of 5 by from TurboTax quick and easy as usual I have used TurboTax almost exclusively since I have been doing my taxes since I was 16 years old. The step by step process is always smooth and easy to understand. They guide you each step and there's live help available if you need it. I just do a normal W2 with nothing fancy so it is fast and efile is easy.
Date published: 2023-04-02
Rated 2 out of 5 by from I feel like I've been had by Intuit I have no good reviews for Turbotax. It is big-business getting my money any way they can. The upcharging is outrageous. Twenty bucks here, fifty bucks there. They have no shame nor compassion
Date published: 2023-04-02
Rated 5 out of 5 by from Turbo tax is great Very good support and software system will recommend
Date published: 2023-04-02
Rated 1 out of 5 by from Surprise Fees 2.49% convenience fee for using my credit card is absolutely ridiculous.
Date published: 2023-04-02
Rated 3 out of 5 by from Not great for HSA or property leasing topics Difficult to get answers to questions about the application's treatment of HSA topics. TT would not complete unless I [incorrectly] claimed to have HDHP coverage in 2022. Had to go back and manually update the correct answer.
Date published: 2023-04-02
Rated 5 out of 5 by from Almost awesome While I rate Turbo tax highly, especially on easily covering so many issues. I do wish i could print the comparisons between the prior year and current, plus make it easier to find how to print the return before filing.
Date published: 2023-04-02
All TurboTax® Offerings Reviews - Page 4978