TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from TurboTax is very helpful Great product and easy to use. Recommend to everyone.
Date published: 2023-04-03
Rated 4 out of 5 by from I love turbo LoVE LOVE9607 u0y9fd6d6ddutirjfju v rurh s fudhdududu
Date published: 2023-04-03
Rated 4 out of 5 by from Confusing option It was great! I just don't like the confusing option at the end of filing the return with the option to purchase the premium service being deducted from the federal return. I had to google what it meant. It shouldn't have to be tricky. Please remove that portion. I just want to be directed to pay the State filing fee.
Date published: 2023-04-03
Rated 5 out of 5 by from we like to work with turbo tax clear web site with all step by step to fill out the tax return
Date published: 2023-04-03
Rated 5 out of 5 by from Turbotax is awesome TurboTax is very easy to use. first time i filled tax return but it is very simple to put whole data
Date published: 2023-04-03
Rated 3 out of 5 by from Meh Hard to get started in the process. Can't get help until you are set up so if there are set up issues it's a mess. Lots of duplication in questions. Some pretty large financial institutions can't pull data, so had to input a lot on my own.
Date published: 2023-04-03
Rated 5 out of 5 by from Great job I love the ease of Turbo Tax and how quickly I am able to prepare my taxes.
Date published: 2023-04-03
Rated 3 out of 5 by from Not so impressed this year I completed my taxes with TurboTax but had to leave before filing. I saved them with a password. Neglected to write the password down as I felt I would remember it and it had security questions so I figured I would be able to figure it out. Well, when I went to file my taxes when I clicked the "forgot password" button I got a message "just answer the security question below." Well, no question was listed below, it was just a blank box. I called the company and the woman was not helpful. When I figured out the password I got a message that something was wrong. I ended up starting over and re-entering all of the information.
Date published: 2023-04-03
Rated 5 out of 5 by from turbotax experience is great The software is very easy to use and accurate. I don't have to worry about mistakes.
Date published: 2023-04-03
Rated 3 out of 5 by from Turbo Tax was more glitchy Turbotax was more confusing this year. It continued to ask for a review of medical expenses no matter how many times completed. Also, for my son's simple form it wanted a state employer ID despite directions that said to leave blank if not state income tax.
Date published: 2023-04-03
All TurboTax® Offerings Reviews - Page 4967
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is very helpful Great product and easy to use. Recommend to everyone.
Date published: 2023-04-03
Rated 4 out of 5 by from I love turbo LoVE LOVE9607 u0y9fd6d6ddutirjfju v rurh s fudhdududu
Date published: 2023-04-03
Rated 4 out of 5 by from Confusing option It was great! I just don't like the confusing option at the end of filing the return with the option to purchase the premium service being deducted from the federal return. I had to google what it meant. It shouldn't have to be tricky. Please remove that portion. I just want to be directed to pay the State filing fee.
Date published: 2023-04-03
Rated 5 out of 5 by from we like to work with turbo tax clear web site with all step by step to fill out the tax return
Date published: 2023-04-03
Rated 5 out of 5 by from Turbotax is awesome TurboTax is very easy to use. first time i filled tax return but it is very simple to put whole data
Date published: 2023-04-03
Rated 3 out of 5 by from Meh Hard to get started in the process. Can't get help until you are set up so if there are set up issues it's a mess. Lots of duplication in questions. Some pretty large financial institutions can't pull data, so had to input a lot on my own.
Date published: 2023-04-03
Rated 5 out of 5 by from Great job I love the ease of Turbo Tax and how quickly I am able to prepare my taxes.
Date published: 2023-04-03
Rated 3 out of 5 by from Not so impressed this year I completed my taxes with TurboTax but had to leave before filing. I saved them with a password. Neglected to write the password down as I felt I would remember it and it had security questions so I figured I would be able to figure it out. Well, when I went to file my taxes when I clicked the "forgot password" button I got a message "just answer the security question below." Well, no question was listed below, it was just a blank box. I called the company and the woman was not helpful. When I figured out the password I got a message that something was wrong. I ended up starting over and re-entering all of the information.
Date published: 2023-04-03
Rated 5 out of 5 by from turbotax experience is great The software is very easy to use and accurate. I don't have to worry about mistakes.
Date published: 2023-04-03
Rated 3 out of 5 by from Turbo Tax was more glitchy Turbotax was more confusing this year. It continued to ask for a review of medical expenses no matter how many times completed. Also, for my son's simple form it wanted a state employer ID despite directions that said to leave blank if not state income tax.
Date published: 2023-04-03
All TurboTax® Offerings Reviews - Page 4967