TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Racinart from
Very Helpful live agent
I was having trouble understanding some of the forms. I contacted a live agent. She was great and very patient with me.
Date published: 2023-02-22
Rated 5 out of 5 by
KPDallas23 from
Great experience with TurboTax Full Service
Our tax situation was much more complicated this year, so we engaged a tax professional for assistance. Kim was very helpful and walked us through every step of the process. She made the whole experience as painless & stress free as possible. Whenever I had a question, she responded very promptly & always had a clear, concise and easy to understand response. Highly recommend!
Date published: 2023-02-22
Rated 5 out of 5 by
GilbertoMA from
This software is really good
Friendly to use.Good help when I have a questions.
Date published: 2023-02-22
Rated 3 out of 5 by
Texan Girl from
FRUSTRATING
Everything is good UNTIL you get to the Form 1099B. Total Nightmare! Still have not figured out what I have to mail to the IRS. Ridiculous for a few dollars loss. No help in explaining codes for the action. Reading FAQs does NOT HELP!
Date published: 2023-02-22
Rated 5 out of 5 by
bravest from
Turbo is a great, easy to do.
Turbo is an easy way to do your tax return. The step by step process is complete. Holds all your information so that you do not have to do it over each time you file. Checks all things in regards to benefits, and is quick
Date published: 2023-02-22
Rated 3 out of 5 by
AndreMerc from
TurboTax is overpriced
The platform is easy as always but the increase in price over the years is ridiculous.
Date published: 2023-02-22
Rated 1 out of 5 by
john98225 from
FRUSTRATING!
After working for hours starting a return when I first got the program in January, I was forced to "UPDATE" it again (as we have to do each time we open it). This time it couldn't recognize the return I'd already started and I had to RE-ENTER EVERYTHING (2-1/2 hours work)!
Date published: 2023-02-22
Rated 5 out of 5 by
MIC324 from
EASY TO USE
THE SOFTWARE WAS EASY TO USE. THE SOFTWARE WAS EXCELLENT IN PROVIDING CHECKS AND EXPLANATION OF EACH ITEM IN THE VARIOUS AREAS.
Date published: 2023-02-22
Rated 5 out of 5 by
Jordan225522651 from
TUROTAX
Didnt know what I was getting into but its a good site to use for filing your taxes.
Date published: 2023-02-22
Rated 3 out of 5 by
PLOUO from
disapointed
Filing with turbo tax was easy however I was missing a form so my forms were rejected. Turbo tax says it is making sure that everything is correct. Why did it not notice that a form was missing. I spoke to a live person who told me that if I amended after the 16th I shouldn't be charged again. I call today and was told that the first payment shouldn't have been deducted since it was rejected but it was. So thinking that I was paying 44$ I payed that plus138$. Both people I talked to were very helpful but the second one I could hard understand what she was saying. I had to continually ask her to repeat herself.
All TurboTax® Offerings Reviews - Page 4933
Date published: 2023-02-22
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Racinart from
Very Helpful live agent
I was having trouble understanding some of the forms. I contacted a live agent. She was great and very patient with me.
Date published: 2023-02-22
Rated 5 out of 5 by
KPDallas23 from
Great experience with TurboTax Full Service
Our tax situation was much more complicated this year, so we engaged a tax professional for assistance. Kim was very helpful and walked us through every step of the process. She made the whole experience as painless & stress free as possible. Whenever I had a question, she responded very promptly & always had a clear, concise and easy to understand response. Highly recommend!
Date published: 2023-02-22
Rated 5 out of 5 by
GilbertoMA from
This software is really good
Friendly to use.Good help when I have a questions.
Date published: 2023-02-22
Rated 3 out of 5 by
Texan Girl from
FRUSTRATING
Everything is good UNTIL you get to the Form 1099B. Total Nightmare! Still have not figured out what I have to mail to the IRS. Ridiculous for a few dollars loss. No help in explaining codes for the action. Reading FAQs does NOT HELP!
Date published: 2023-02-22
Rated 5 out of 5 by
bravest from
Turbo is a great, easy to do.
Turbo is an easy way to do your tax return. The step by step process is complete. Holds all your information so that you do not have to do it over each time you file. Checks all things in regards to benefits, and is quick
Date published: 2023-02-22
Rated 3 out of 5 by
AndreMerc from
TurboTax is overpriced
The platform is easy as always but the increase in price over the years is ridiculous.
Date published: 2023-02-22
Rated 1 out of 5 by
john98225 from
FRUSTRATING!
After working for hours starting a return when I first got the program in January, I was forced to "UPDATE" it again (as we have to do each time we open it). This time it couldn't recognize the return I'd already started and I had to RE-ENTER EVERYTHING (2-1/2 hours work)!
Date published: 2023-02-22
Rated 5 out of 5 by
MIC324 from
EASY TO USE
THE SOFTWARE WAS EASY TO USE. THE SOFTWARE WAS EXCELLENT IN PROVIDING CHECKS AND EXPLANATION OF EACH ITEM IN THE VARIOUS AREAS.
Date published: 2023-02-22
Rated 5 out of 5 by
Jordan225522651 from
TUROTAX
Didnt know what I was getting into but its a good site to use for filing your taxes.
Date published: 2023-02-22
Rated 3 out of 5 by
PLOUO from
disapointed
Filing with turbo tax was easy however I was missing a form so my forms were rejected. Turbo tax says it is making sure that everything is correct. Why did it not notice that a form was missing. I spoke to a live person who told me that if I amended after the 16th I shouldn't be charged again. I call today and was told that the first payment shouldn't have been deducted since it was rejected but it was. So thinking that I was paying 44$ I payed that plus138$. Both people I talked to were very helpful but the second one I could hard understand what she was saying. I had to continually ask her to repeat herself.
All TurboTax® Offerings Reviews - Page 4933
Date published: 2023-02-22