TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome You made it easy and good! I love it!!!!!!!!!!!!!!
Date published: 2022-03-11
Rated 4 out of 5 by from Excellent No Issues, Excellent Service. Very good communication.
Date published: 2022-03-11
Rated 5 out of 5 by from Appreciated at first i had to revisit a error but turbo tax made it very simple to fix the error without complications
Date published: 2022-03-11
Rated 5 out of 5 by from Satisfied Customer I have been a customer for 7 years and it has been easy each year
Date published: 2022-03-11
Rated 5 out of 5 by from Very Helpful, Slight Hiccups This was amazing and the live agent was very helpful!
Date published: 2022-03-11
Rated 4 out of 5 by from Good but unfounded errors Overall a great product. However, it made some unfounded errors. 1) Expect another W-2 for advance Social Security payments -- I had none and I also received this message in error previous years. 2) Schedule 8812: Advance payments received must be entered -- None of these either. 3) State Tax Refund Worksheet: Item Q line 2 should be entered -- I had already entered my state tax refund when prompted and TurboTax should have entered it where it belongs. 4) While entering one of the income items, the section went into a loop with no way to get out -- Help line advised to shutdown TurboTax and restart my computer, which worked.
Date published: 2022-03-11
Rated 5 out of 5 by from Way to go Fast quick and easy. The tax filing should be. I use TURBOTAX for the last 8 years
Date published: 2022-03-11
Rated 5 out of 5 by from Turbo Tax is great I found Turbo Tax easy to use--just had to answer all the questions. I was also impressed by the security before my return could be filed. Would recommend it for anyone to use.
Date published: 2022-03-11
Rated 3 out of 5 by from TurboTax Disappointment I find it disappointing that because we were issued unemployment payments we were required to pay $59 for the deluxe filing service. Those who have dealt with unemployment shouldn't have to pay additional fees to file as there are monetary and financial hardships that accompany losing a job.
Date published: 2022-03-11
Rated 5 out of 5 by from Yes turbo tax You guys are amazing 2 years in a row I loved the service
Date published: 2022-03-11
All TurboTax® Offerings Reviews - Page 4852
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome You made it easy and good! I love it!!!!!!!!!!!!!!
Date published: 2022-03-11
Rated 4 out of 5 by from Excellent No Issues, Excellent Service. Very good communication.
Date published: 2022-03-11
Rated 5 out of 5 by from Appreciated at first i had to revisit a error but turbo tax made it very simple to fix the error without complications
Date published: 2022-03-11
Rated 5 out of 5 by from Satisfied Customer I have been a customer for 7 years and it has been easy each year
Date published: 2022-03-11
Rated 5 out of 5 by from Very Helpful, Slight Hiccups This was amazing and the live agent was very helpful!
Date published: 2022-03-11
Rated 4 out of 5 by from Good but unfounded errors Overall a great product. However, it made some unfounded errors. 1) Expect another W-2 for advance Social Security payments -- I had none and I also received this message in error previous years. 2) Schedule 8812: Advance payments received must be entered -- None of these either. 3) State Tax Refund Worksheet: Item Q line 2 should be entered -- I had already entered my state tax refund when prompted and TurboTax should have entered it where it belongs. 4) While entering one of the income items, the section went into a loop with no way to get out -- Help line advised to shutdown TurboTax and restart my computer, which worked.
Date published: 2022-03-11
Rated 5 out of 5 by from Way to go Fast quick and easy. The tax filing should be. I use TURBOTAX for the last 8 years
Date published: 2022-03-11
Rated 5 out of 5 by from Turbo Tax is great I found Turbo Tax easy to use--just had to answer all the questions. I was also impressed by the security before my return could be filed. Would recommend it for anyone to use.
Date published: 2022-03-11
Rated 3 out of 5 by from TurboTax Disappointment I find it disappointing that because we were issued unemployment payments we were required to pay $59 for the deluxe filing service. Those who have dealt with unemployment shouldn't have to pay additional fees to file as there are monetary and financial hardships that accompany losing a job.
Date published: 2022-03-11
Rated 5 out of 5 by from Yes turbo tax You guys are amazing 2 years in a row I loved the service
Date published: 2022-03-11
All TurboTax® Offerings Reviews - Page 4852