TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

(4.6/5 | 294023 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Turbo Tax is a great tool Very easy to use and convenient. Live support when needed.
Date published: 2022-03-15
Rated 5 out of 5 by from Best experience I had to give an agent a chance with the free offer and I don't regret it at all. Kristen was amazing, she explained how my return worked and what she needed to improve it.
Date published: 2022-03-15
Rated 4 out of 5 by from So far so good The whole process to prepare taxes were quite smooth. Only a few things to improve are that it gets errors whenever it tries to save and for the pricing I know it is the affordable price but still quite expensive to buy every year. It could be better if TurboTax can offer a discount from 2nd year after an initial buy.
Date published: 2022-03-15
Rated 3 out of 5 by from Errors Turbo Tax has errors in the Indiana State return. It listed my death date as 2021 and I am still alive. Also It does not give instructions for for filing by mail even though it tells me I cannot file electronically.
Date published: 2022-03-15
Rated 2 out of 5 by from Most concerned It appears that tax return signatures cannot be e signed without scanners, cameras up loads etc... Allowing biz tax returns to be e-filed without the required signatures.
Date published: 2022-03-15
Rated 5 out of 5 by from Jan was great TurboTax is awesome live expert Jan was great help.
Date published: 2022-03-15
Rated 4 out of 5 by from I've Used TurboTax for Years It's a great product and easy to use. I like that I can work on it over a period of days or weeks before I'm ready to file. I wish that it would work with QuickBooks Online - It doesn't. The QBO rep tried unsuccessfully to get it to export the files needed for this app but it never worked. That's the only reason I knocked off one star. :-/
Date published: 2022-03-15
Rated 5 out of 5 by from Excellent communication and service i will use them again, always good comunicatio and excelleny service.
Date published: 2022-03-15
Rated 5 out of 5 by from Easy Peasy I have used TurboTax for 7 years with no problems.
Date published: 2022-03-15
Rated 5 out of 5 by from Good Used for many years so it is not new to me good service
Date published: 2022-03-15
All TurboTax® Offerings Reviews - Page 4814
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is a great tool Very easy to use and convenient. Live support when needed.
Date published: 2022-03-15
Rated 5 out of 5 by from Best experience I had to give an agent a chance with the free offer and I don't regret it at all. Kristen was amazing, she explained how my return worked and what she needed to improve it.
Date published: 2022-03-15
Rated 4 out of 5 by from So far so good The whole process to prepare taxes were quite smooth. Only a few things to improve are that it gets errors whenever it tries to save and for the pricing I know it is the affordable price but still quite expensive to buy every year. It could be better if TurboTax can offer a discount from 2nd year after an initial buy.
Date published: 2022-03-15
Rated 3 out of 5 by from Errors Turbo Tax has errors in the Indiana State return. It listed my death date as 2021 and I am still alive. Also It does not give instructions for for filing by mail even though it tells me I cannot file electronically.
Date published: 2022-03-15
Rated 2 out of 5 by from Most concerned It appears that tax return signatures cannot be e signed without scanners, cameras up loads etc... Allowing biz tax returns to be e-filed without the required signatures.
Date published: 2022-03-15
Rated 5 out of 5 by from Jan was great TurboTax is awesome live expert Jan was great help.
Date published: 2022-03-15
Rated 4 out of 5 by from I've Used TurboTax for Years It's a great product and easy to use. I like that I can work on it over a period of days or weeks before I'm ready to file. I wish that it would work with QuickBooks Online - It doesn't. The QBO rep tried unsuccessfully to get it to export the files needed for this app but it never worked. That's the only reason I knocked off one star. :-/
Date published: 2022-03-15
Rated 5 out of 5 by from Excellent communication and service i will use them again, always good comunicatio and excelleny service.
Date published: 2022-03-15
Rated 5 out of 5 by from Easy Peasy I have used TurboTax for 7 years with no problems.
Date published: 2022-03-15
Rated 5 out of 5 by from Good Used for many years so it is not new to me good service
Date published: 2022-03-15
All TurboTax® Offerings Reviews - Page 4814