TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 3 out of 5 by from Does not explain blended tax rate My income was $50,000+ (income was due to selling of stocks the previous year by financial institution) less than the year before and there was no explanation to why my blended tax rate was higher than the year before. On the page that indicates the blended tax rate there is no information on it. It would be helpful if the blended tax rate and other explanations can be catered to individual returns. Explain why the current year is different from the previous year. I am completely puzzled how I'm at a higher tax rate with 25% less income.
Date published: 2023-04-01
Rated 5 out of 5 by from i love it. the experts help out on the cryptocurrency matters. they are very knowledgeable and professional in that field.
Date published: 2023-04-01
Rated 3 out of 5 by from USED TO BE FREE WHAT HAPPENED yall used to be free now i just had to pay 178 to file my taxes why
Date published: 2023-04-01
Rated 5 out of 5 by from Very helpful and user friendly for someone like me I loved using this app.thanks for having it available
Date published: 2023-04-01
Rated 4 out of 5 by from Don't need the premier product. Delux will do. The experts were very helplful as is the "more" lines that explain terms. I used to use the Delux for my investments when I could buy a disk. Now that it is on line, you force me to upgrade to Premier that I don't think is better, just costs more money. Therefore I will look elsewhere next year.
Date published: 2023-04-01
Rated 5 out of 5 by from easy easy to file simple and quick to file. I love this
Date published: 2023-04-01
Rated 4 out of 5 by from Turbo Tax was excellent the End I've been using Turbo Tax for years, however, this year I had a lot of trouble paying the state filing fee. It took me over a day and many calls to help to solve the problem.
Date published: 2023-04-01
Rated 5 out of 5 by from Very easy to use I have used Turbo Tax for years. It always is easy to complete.
Date published: 2023-04-01
Rated 5 out of 5 by from Turbo Tax is AWESOME!!! I has an enjoyable experience amending taxes. Ms Tasheka was very helpful, kind and polite. She is also very knowledgeable and informative thank you for everything.
Date published: 2023-04-01
Rated 5 out of 5 by from Among the Best Software on the Planet Intuitive, crazy user-friendly, and thorough. I have been using TurboTax for several years. Every year there seems to be new functionality to make it easier to file taxes. All important information from the previous year is loaded into this years return (personal information, addresses, etc.) and with the click of a button you can reload all the banking and income documentations (assuming it is the same from year to year).
Date published: 2023-04-01
All TurboTax® Offerings Reviews - Page 4804
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Does not explain blended tax rate My income was $50,000+ (income was due to selling of stocks the previous year by financial institution) less than the year before and there was no explanation to why my blended tax rate was higher than the year before. On the page that indicates the blended tax rate there is no information on it. It would be helpful if the blended tax rate and other explanations can be catered to individual returns. Explain why the current year is different from the previous year. I am completely puzzled how I'm at a higher tax rate with 25% less income.
Date published: 2023-04-01
Rated 5 out of 5 by from i love it. the experts help out on the cryptocurrency matters. they are very knowledgeable and professional in that field.
Date published: 2023-04-01
Rated 3 out of 5 by from USED TO BE FREE WHAT HAPPENED yall used to be free now i just had to pay 178 to file my taxes why
Date published: 2023-04-01
Rated 5 out of 5 by from Very helpful and user friendly for someone like me I loved using this app.thanks for having it available
Date published: 2023-04-01
Rated 4 out of 5 by from Don't need the premier product. Delux will do. The experts were very helplful as is the "more" lines that explain terms. I used to use the Delux for my investments when I could buy a disk. Now that it is on line, you force me to upgrade to Premier that I don't think is better, just costs more money. Therefore I will look elsewhere next year.
Date published: 2023-04-01
Rated 5 out of 5 by from easy easy to file simple and quick to file. I love this
Date published: 2023-04-01
Rated 4 out of 5 by from Turbo Tax was excellent the End I've been using Turbo Tax for years, however, this year I had a lot of trouble paying the state filing fee. It took me over a day and many calls to help to solve the problem.
Date published: 2023-04-01
Rated 5 out of 5 by from Very easy to use I have used Turbo Tax for years. It always is easy to complete.
Date published: 2023-04-01
Rated 5 out of 5 by from Turbo Tax is AWESOME!!! I has an enjoyable experience amending taxes. Ms Tasheka was very helpful, kind and polite. She is also very knowledgeable and informative thank you for everything.
Date published: 2023-04-01
Rated 5 out of 5 by from Among the Best Software on the Planet Intuitive, crazy user-friendly, and thorough. I have been using TurboTax for several years. Every year there seems to be new functionality to make it easier to file taxes. All important information from the previous year is loaded into this years return (personal information, addresses, etc.) and with the click of a button you can reload all the banking and income documentations (assuming it is the same from year to year).
Date published: 2023-04-01
All TurboTax® Offerings Reviews - Page 4804