TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281687 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Great program. Had a hard time e-filing tax I did for my uncle for Puerto Rico territory. Not sure why turbo tax haven't fixed that
Date published: 2021-03-31
Rated 5 out of 5 by from Turbo Tax is Great! This is my second year using Turbo Tax. It is easy to use, current on new tax laws and tax breaks. I highly recommend!
Date published: 2021-03-31
Rated 4 out of 5 by from Easy to use. This is easy to use and when you have a question there's a search engine that will give you different options that could help you.
Date published: 2021-03-31
Rated 5 out of 5 by from Great Job! Raja was a great help! He took his time assisting me
Date published: 2021-03-31
Rated 5 out of 5 by from Turbo Tax Is Great Fast easy and reliable! Started using Turbo Tax a few years ago and it's been great.
Date published: 2021-03-31
Rated 5 out of 5 by from Turbotax Free Edition is awesome! It was so easy to use and most especially, it was free to file!
Date published: 2021-03-31
Rated 4 out of 5 by from Fairly easy to use, but with shortcomings We had two major complaints about Turbo Tax. First, the format and terminology for answering questions is very different from the format and terminology of the IRS forms themselves. So it isn't always clear how the answers to questions will be used in the end. For example, not until you have finished the entire program does the term "adjusted gross income" appear. And medical insurance premiums that were taken out of your pay, or pension, or social security, are identified while you are filling out the income section. But I don't think there is a reference to them while itemizing actual medical deductions. It would have been helpful to have that information to start the medical deductions. Second, Turbo Tax should have a simplified way to estimate itemized deductions to see whether the standard deduction might be preferable. That could save hours of work. Instead, you are instructed to fill in all your itemized deductions before they make any comparison with the standard deduction.
Date published: 2021-03-31
Rated 5 out of 5 by from First Time User I've had a tax CPA do my taxes since 1985 then she retired. I asked friends and family how they do their taxes. Most said Turbo Tax and said it's easy too. And they were correct...it was easy.
Date published: 2021-03-31
Rated 5 out of 5 by from Turbo Tax Excellent I have used Turbo Tax for years and have never been disappointed!!
Date published: 2021-03-31
Rated 5 out of 5 by from TurboTax is the best! TurboTax was very helpful. It was my first time using it and I loved it.
Date published: 2021-03-31
All TurboTax® Offerings Reviews - Page 4761
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great program. Had a hard time e-filing tax I did for my uncle for Puerto Rico territory. Not sure why turbo tax haven't fixed that
Date published: 2021-03-31
Rated 5 out of 5 by from Turbo Tax is Great! This is my second year using Turbo Tax. It is easy to use, current on new tax laws and tax breaks. I highly recommend!
Date published: 2021-03-31
Rated 4 out of 5 by from Easy to use. This is easy to use and when you have a question there's a search engine that will give you different options that could help you.
Date published: 2021-03-31
Rated 5 out of 5 by from Great Job! Raja was a great help! He took his time assisting me
Date published: 2021-03-31
Rated 5 out of 5 by from Turbo Tax Is Great Fast easy and reliable! Started using Turbo Tax a few years ago and it's been great.
Date published: 2021-03-31
Rated 5 out of 5 by from Turbotax Free Edition is awesome! It was so easy to use and most especially, it was free to file!
Date published: 2021-03-31
Rated 4 out of 5 by from Fairly easy to use, but with shortcomings We had two major complaints about Turbo Tax. First, the format and terminology for answering questions is very different from the format and terminology of the IRS forms themselves. So it isn't always clear how the answers to questions will be used in the end. For example, not until you have finished the entire program does the term "adjusted gross income" appear. And medical insurance premiums that were taken out of your pay, or pension, or social security, are identified while you are filling out the income section. But I don't think there is a reference to them while itemizing actual medical deductions. It would have been helpful to have that information to start the medical deductions. Second, Turbo Tax should have a simplified way to estimate itemized deductions to see whether the standard deduction might be preferable. That could save hours of work. Instead, you are instructed to fill in all your itemized deductions before they make any comparison with the standard deduction.
Date published: 2021-03-31
Rated 5 out of 5 by from First Time User I've had a tax CPA do my taxes since 1985 then she retired. I asked friends and family how they do their taxes. Most said Turbo Tax and said it's easy too. And they were correct...it was easy.
Date published: 2021-03-31
Rated 5 out of 5 by from Turbo Tax Excellent I have used Turbo Tax for years and have never been disappointed!!
Date published: 2021-03-31
Rated 5 out of 5 by from TurboTax is the best! TurboTax was very helpful. It was my first time using it and I loved it.
Date published: 2021-03-31
All TurboTax® Offerings Reviews - Page 4761