TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 3 out of 5 by from Good Product I felt the Turbo Tax product was considerably less intuitive to work this year. Difficult to follow, difficult to find the information I needed and fill out the forms manually. Pretty disappointed. I did use the live on line help two different times and was very pleased with the response times on both occasions. The CPA Tiffany was very nice, patient and friendly.
Date published: 2022-03-09
Rated 5 out of 5 by from Very helpful Very helpful once we got it started but still having trouble with IRS
Date published: 2022-03-09
Rated 4 out of 5 by from TurboTax Very informative, although some description boxes could be better.
Date published: 2022-03-09
Rated 4 out of 5 by from Easy to use I have always liked turbo tax, it is a nice product easy to use. I think the change that was done to the W2 part may confuse some people
Date published: 2022-03-09
Rated 3 out of 5 by from Turbotax is ok TurboTax is easy to use and helpful. I don't like I couldn't go back to Deluxe from Premier. I think Turbo Tax is expensive. I could have had my taxes and my parents' taxes completed by an accountant for the same as I paid for just filing my simple taxes with Turbo Tax.
Date published: 2022-03-09
Rated 5 out of 5 by from TurboTax Helped Me Achieve My Goal One of my friends used TurboTax's live expert service to file their return this year and recommended it, even though their return ended up not filing just as a simple return. Even so, I went in optimistic and was surprised by how helpful my tax prep assistant and expert ended up being. Definitely worth the peace of mind of making sure you are getting everything you are entitled to.
Date published: 2022-03-09
Rated 5 out of 5 by from Turbo Tax customer service is great! I had several areas where I had chat support within 5 minutes. I had call back for additional support within 5 minutes. Customer support and technicians are always supportive, friendly and patient. They even stay on the line until you are satisfied.
Date published: 2022-03-09
Rated 5 out of 5 by from I strongly suggest TurboTax They were great and it was free!! Thank you TurboTax
Date published: 2022-03-09
Rated 5 out of 5 by from easy to use! awesome site. very efficient and easy to use thank you!
Date published: 2022-03-09
Rated 5 out of 5 by from Quick and Easy We were able to get all of our information inputted quickly and properly
Date published: 2022-03-09
All TurboTax® Offerings Reviews - Page 4750
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Good Product I felt the Turbo Tax product was considerably less intuitive to work this year. Difficult to follow, difficult to find the information I needed and fill out the forms manually. Pretty disappointed. I did use the live on line help two different times and was very pleased with the response times on both occasions. The CPA Tiffany was very nice, patient and friendly.
Date published: 2022-03-09
Rated 5 out of 5 by from Very helpful Very helpful once we got it started but still having trouble with IRS
Date published: 2022-03-09
Rated 4 out of 5 by from TurboTax Very informative, although some description boxes could be better.
Date published: 2022-03-09
Rated 4 out of 5 by from Easy to use I have always liked turbo tax, it is a nice product easy to use. I think the change that was done to the W2 part may confuse some people
Date published: 2022-03-09
Rated 3 out of 5 by from Turbotax is ok TurboTax is easy to use and helpful. I don't like I couldn't go back to Deluxe from Premier. I think Turbo Tax is expensive. I could have had my taxes and my parents' taxes completed by an accountant for the same as I paid for just filing my simple taxes with Turbo Tax.
Date published: 2022-03-09
Rated 5 out of 5 by from TurboTax Helped Me Achieve My Goal One of my friends used TurboTax's live expert service to file their return this year and recommended it, even though their return ended up not filing just as a simple return. Even so, I went in optimistic and was surprised by how helpful my tax prep assistant and expert ended up being. Definitely worth the peace of mind of making sure you are getting everything you are entitled to.
Date published: 2022-03-09
Rated 5 out of 5 by from Turbo Tax customer service is great! I had several areas where I had chat support within 5 minutes. I had call back for additional support within 5 minutes. Customer support and technicians are always supportive, friendly and patient. They even stay on the line until you are satisfied.
Date published: 2022-03-09
Rated 5 out of 5 by from I strongly suggest TurboTax They were great and it was free!! Thank you TurboTax
Date published: 2022-03-09
Rated 5 out of 5 by from easy to use! awesome site. very efficient and easy to use thank you!
Date published: 2022-03-09
Rated 5 out of 5 by from Quick and Easy We were able to get all of our information inputted quickly and properly
Date published: 2022-03-09
All TurboTax® Offerings Reviews - Page 4750