TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Rated 3 out of 5 by from Is Someone Reading Reviews? First time with online Turbotax because Mac operating system not covered by Turbotax in 2020. Previously had Turbotax on my computer and easily filled out the forms. Online turbotax question tedious and not always clear as it applies to my return. An different way of viewing taxes. Not able to view final forms and go back to make changes. I'm sure there must be a away, but I didn't find it. Price was higher than initially quoted and discount was $15 not $20 as initially quoted.
Date published: 2021-03-31
Rated 5 out of 5 by from first time I used it and I liked it it was easy . I will use it again.TurboTax.Intuit was an easy an quick way to file your taxes. they help me in alot ways
Date published: 2021-03-31
Rated 4 out of 5 by from I LIKE TURO TAX I HAVE USED TURBO TAX FOR 15 OR SO YEARS. IT MAKES DOING MY TAXES ALMOST ENJOYABLE. THE ONLY THING YOU NEED TO CHANGE IS YOU K-1 FORMS AND HOW TO LIST ALL THE DIFFERENT ENTRIES.
Date published: 2021-03-31
Rated 1 out of 5 by from TurboTax is confusing and un-helpful I have always filed with a CPA and using TurboTax is nearly impossible to do on your own and to navigate.
Date published: 2021-03-31
Rated 2 out of 5 by from This is the worst experience I have had with TTAX I have a very simple Tax Return, I take the standard deduction. Yet I can not e-file my return. Every time I do, the return is rejected by IRS. Why.
Date published: 2021-03-31
Rated 5 out of 5 by from Easy!!! Super easy to use and walked through all situations
Date published: 2021-03-31
Rated 4 out of 5 by from Easy Peasy once again Simple to file and done in about an hour. We even had dividends and a property tax exemption. Thanks for making this process much less painful.
Date published: 2021-03-31
Rated 5 out of 5 by from So Far so Good!! I have been using Turbo Tax for 4 years, simple easy!!
Date published: 2021-03-31
Rated 5 out of 5 by from Smooth and Thorough I had no idea how to do my taxes as a young college freshmen but TurboTax made the process easy while also looking for as many tax-breaks as possible. That was back in 2017 and I've used it every year since.
Date published: 2021-03-31
Rated 1 out of 5 by from Infuriating Bug in Most Recent Update I attempted to e-file Federal and State returns today, as I have in previous years. I installed two separate Federal updates and a California update today. It's now version 2020.r23.046. I wanted to receive my refund by direct deposit. When I attempted to re-enter the bank information I used last year, TurboTax told me the account number didn't match. I backed up one screen, changed my choice to enter a different account, and got the same "no match" error on a new account, and it wouldn't allow me to proceed. I spent nearly a half-hour with Tech Support with no resolution. The tech had no information on this and I had to choose to get my refund by check, which will delay its receipt by several weeks. To my surprise, though, after I printed my Federal return and went to print my California return, it accepted the bank account information and allowed me to get my smaller refund by direct deposit. The same bug did not affect the State filing. I'm very disappointed in TurboTax.
Date published: 2021-03-31
All TurboTax® Offerings Reviews - Page 4731
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Is Someone Reading Reviews? First time with online Turbotax because Mac operating system not covered by Turbotax in 2020. Previously had Turbotax on my computer and easily filled out the forms. Online turbotax question tedious and not always clear as it applies to my return. An different way of viewing taxes. Not able to view final forms and go back to make changes. I'm sure there must be a away, but I didn't find it. Price was higher than initially quoted and discount was $15 not $20 as initially quoted.
Date published: 2021-03-31
Rated 5 out of 5 by from first time I used it and I liked it it was easy . I will use it again.TurboTax.Intuit was an easy an quick way to file your taxes. they help me in alot ways
Date published: 2021-03-31
Rated 4 out of 5 by from I LIKE TURO TAX I HAVE USED TURBO TAX FOR 15 OR SO YEARS. IT MAKES DOING MY TAXES ALMOST ENJOYABLE. THE ONLY THING YOU NEED TO CHANGE IS YOU K-1 FORMS AND HOW TO LIST ALL THE DIFFERENT ENTRIES.
Date published: 2021-03-31
Rated 1 out of 5 by from TurboTax is confusing and un-helpful I have always filed with a CPA and using TurboTax is nearly impossible to do on your own and to navigate.
Date published: 2021-03-31
Rated 2 out of 5 by from This is the worst experience I have had with TTAX I have a very simple Tax Return, I take the standard deduction. Yet I can not e-file my return. Every time I do, the return is rejected by IRS. Why.
Date published: 2021-03-31
Rated 5 out of 5 by from Easy!!! Super easy to use and walked through all situations
Date published: 2021-03-31
Rated 4 out of 5 by from Easy Peasy once again Simple to file and done in about an hour. We even had dividends and a property tax exemption. Thanks for making this process much less painful.
Date published: 2021-03-31
Rated 5 out of 5 by from So Far so Good!! I have been using Turbo Tax for 4 years, simple easy!!
Date published: 2021-03-31
Rated 5 out of 5 by from Smooth and Thorough I had no idea how to do my taxes as a young college freshmen but TurboTax made the process easy while also looking for as many tax-breaks as possible. That was back in 2017 and I've used it every year since.
Date published: 2021-03-31
Rated 1 out of 5 by from Infuriating Bug in Most Recent Update I attempted to e-file Federal and State returns today, as I have in previous years. I installed two separate Federal updates and a California update today. It's now version 2020.r23.046. I wanted to receive my refund by direct deposit. When I attempted to re-enter the bank information I used last year, TurboTax told me the account number didn't match. I backed up one screen, changed my choice to enter a different account, and got the same "no match" error on a new account, and it wouldn't allow me to proceed. I spent nearly a half-hour with Tech Support with no resolution. The tech had no information on this and I had to choose to get my refund by check, which will delay its receipt by several weeks. To my surprise, though, after I printed my Federal return and went to print my California return, it accepted the bank account information and allowed me to get my smaller refund by direct deposit. The same bug did not affect the State filing. I'm very disappointed in TurboTax.
Date published: 2021-03-31
All TurboTax® Offerings Reviews - Page 4731