TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from Worked fine except.... Had problem with 529 Plan and the college credit optimization calculator. Had to figure it out on my own.
Date published: 2022-04-17
Rated 4 out of 5 by from Very good tax tool! Tool improves year over year! Easy to use and step by step guides every phase.
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo Tax is Awesome! This is the first time I do the tax return on my own, and Turbo Tax is really professional and helpful!
Date published: 2022-04-17
Rated 5 out of 5 by from thank you very nice thank you i would use them again thank you
Date published: 2022-04-17
Rated 5 out of 5 by from TurboTax Filing I have been a TurboTax customer for 9 years now and they make it so simple to file! The questions walk you through every step and it only took me 15 minutes to finish! I highly recommend TurboTax!
Date published: 2022-04-17
Rated 1 out of 5 by from Do not use this for live/work in different states TurboTax absolutely sucks if you live and work in different states and get W-2s for that work, and also have self-employment income from the state you live in. Your self-employment income will end up getting taxed by both states and there is NO WAY to fix it, whether you select YES or NO to a confusing question about income from inside AND outside of a state.
Date published: 2022-04-17
Rated 2 out of 5 by from Dependent related questions while filing my son's FIRST tax returns...there were no dependency questions. (if he will be claimed as dependent by someone?) as he is only 19 and is my fulltime dependent. This caused issue with filing my own personal taxes and now i owe taxes first time ever in my life. My son barely got any refund also. I will be going to H&R next year and in the future.
Date published: 2022-04-17
Rated 4 out of 5 by from good, but could be better Uncommon items can be difficult to sort out, some can not seem to ever work. The way they charge for a single state return is deceptive. They prepare it for free but then charge to file it.
Date published: 2022-04-17
Rated 5 out of 5 by from Convenient and easy Very easy and convenient to use. That’s all I have to say
Date published: 2022-04-17
Rated 5 out of 5 by from great was great and easy to use, this is the second time I file taxes in my life and was easy
Date published: 2022-04-17
All TurboTax® Offerings Reviews - Page 4731
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Worked fine except.... Had problem with 529 Plan and the college credit optimization calculator. Had to figure it out on my own.
Date published: 2022-04-17
Rated 4 out of 5 by from Very good tax tool! Tool improves year over year! Easy to use and step by step guides every phase.
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo Tax is Awesome! This is the first time I do the tax return on my own, and Turbo Tax is really professional and helpful!
Date published: 2022-04-17
Rated 5 out of 5 by from thank you very nice thank you i would use them again thank you
Date published: 2022-04-17
Rated 5 out of 5 by from TurboTax Filing I have been a TurboTax customer for 9 years now and they make it so simple to file! The questions walk you through every step and it only took me 15 minutes to finish! I highly recommend TurboTax!
Date published: 2022-04-17
Rated 1 out of 5 by from Do not use this for live/work in different states TurboTax absolutely sucks if you live and work in different states and get W-2s for that work, and also have self-employment income from the state you live in. Your self-employment income will end up getting taxed by both states and there is NO WAY to fix it, whether you select YES or NO to a confusing question about income from inside AND outside of a state.
Date published: 2022-04-17
Rated 2 out of 5 by from Dependent related questions while filing my son's FIRST tax returns...there were no dependency questions. (if he will be claimed as dependent by someone?) as he is only 19 and is my fulltime dependent. This caused issue with filing my own personal taxes and now i owe taxes first time ever in my life. My son barely got any refund also. I will be going to H&R next year and in the future.
Date published: 2022-04-17
Rated 4 out of 5 by from good, but could be better Uncommon items can be difficult to sort out, some can not seem to ever work. The way they charge for a single state return is deceptive. They prepare it for free but then charge to file it.
Date published: 2022-04-17
Rated 5 out of 5 by from Convenient and easy Very easy and convenient to use. That’s all I have to say
Date published: 2022-04-17
Rated 5 out of 5 by from great was great and easy to use, this is the second time I file taxes in my life and was easy
Date published: 2022-04-17
All TurboTax® Offerings Reviews - Page 4731