TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 3 out of 5 by from 2021 State Left Something to be Desired Programming missed the indication of "Taxable" on the worksheet for my pension. I spent over 1 hour on the phone with two customer service reps who checked and rechecked my entries, only to agree that I had entered all information correctly. Then I got disconnected. Today I reviewed the "forms pages" for my pension worksheet and discovered that TT had not indicated the Type as being Taxable. After much frustration and asking for help, I FOUND IT MYSELF!!!
Date published: 2022-03-10
Rated 3 out of 5 by from Rating It is okay. Maybe too many reviews for a standard deduction basic tax situation.
Date published: 2022-03-10
Rated 5 out of 5 by from Kimberly was awesome Kimberly was amazing answer me promptly and very helpful and friendly
Date published: 2022-03-10
Rated 5 out of 5 by from Easy to use I paid for a live expert this year to do my taxes. Jia was the absolute best!
Date published: 2022-03-10
Rated 1 out of 5 by from Hate it The return keeps rejecting, stating AGI reasons but I’ve already corrected the AGI and the system still has the wrong one posted as the reason for the rejection. Yall need to get it together
Date published: 2022-03-10
Rated 5 out of 5 by from AWESOME! EASY PROCESS AND QUICK TO WORK WITH. VERY HELPFUL ALL THE WAY THROUGH.
Date published: 2022-03-10
Rated 4 out of 5 by from LT17 Simple and easy required no help just follow directions
Date published: 2022-03-10
Rated 5 out of 5 by from Perfect Thank u mr ken for the help it was awesome working with u
Date published: 2022-03-10
Rated 5 out of 5 by from Love it!! We did this for my return since it is simple and it is the best and very helpful.
Date published: 2022-03-10
Rated 5 out of 5 by from Turbo tax is very well helpful. My expert did a great job. Looking forward to using them every year.
Date published: 2022-03-10
All TurboTax® Offerings Reviews - Page 4728
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from 2021 State Left Something to be Desired Programming missed the indication of "Taxable" on the worksheet for my pension. I spent over 1 hour on the phone with two customer service reps who checked and rechecked my entries, only to agree that I had entered all information correctly. Then I got disconnected. Today I reviewed the "forms pages" for my pension worksheet and discovered that TT had not indicated the Type as being Taxable. After much frustration and asking for help, I FOUND IT MYSELF!!!
Date published: 2022-03-10
Rated 3 out of 5 by from Rating It is okay. Maybe too many reviews for a standard deduction basic tax situation.
Date published: 2022-03-10
Rated 5 out of 5 by from Kimberly was awesome Kimberly was amazing answer me promptly and very helpful and friendly
Date published: 2022-03-10
Rated 5 out of 5 by from Easy to use I paid for a live expert this year to do my taxes. Jia was the absolute best!
Date published: 2022-03-10
Rated 1 out of 5 by from Hate it The return keeps rejecting, stating AGI reasons but I’ve already corrected the AGI and the system still has the wrong one posted as the reason for the rejection. Yall need to get it together
Date published: 2022-03-10
Rated 5 out of 5 by from AWESOME! EASY PROCESS AND QUICK TO WORK WITH. VERY HELPFUL ALL THE WAY THROUGH.
Date published: 2022-03-10
Rated 4 out of 5 by from LT17 Simple and easy required no help just follow directions
Date published: 2022-03-10
Rated 5 out of 5 by from Perfect Thank u mr ken for the help it was awesome working with u
Date published: 2022-03-10
Rated 5 out of 5 by from Love it!! We did this for my return since it is simple and it is the best and very helpful.
Date published: 2022-03-10
Rated 5 out of 5 by from Turbo tax is very well helpful. My expert did a great job. Looking forward to using them every year.
Date published: 2022-03-10
All TurboTax® Offerings Reviews - Page 4728