TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by from TurboTax is very helpful I found the questions were thorough and very easy to answer, and it moved along quickly. The only hiccup I had was the system couldn't retrieve my W-2 and I needed to upload it.
Date published: 2023-04-02
Rated 3 out of 5 by from Ads come on too strong and Fees undisclosed When I chose "Pay TurboxTax fees with my refund" there was no mention of a $39 fee. And when I moved on to step 3 to finish filing, it said something about Max, a service I already deliberately removed prior. Till the very end, I discovered the $39 amount because I had to sign some agreements. This is a disappointing experience. If I were made aware of this fee I would've just paid with my credit card. 🙄
Date published: 2023-04-02
Rated 4 out of 5 by from Fine FIne. I do not have anything else to write, so I am just filling in the box so I can get back to the return.
Date published: 2023-04-02
Rated 5 out of 5 by from Awesome Very helpful, easy to use, walk you through step by step
Date published: 2023-04-02
Rated 5 out of 5 by from Previously used and very easy. Quick and easy to complete as being reviewed upon completion.
Date published: 2023-04-02
Rated 3 out of 5 by from Quick, but with a suprise cost. Always quick and easy, but the "you must upgrade to deluxe, $60" or else when finalizing really stung, though not as much as the $40 it cost to pay for it out of your return that I didn't even notice till after.
Date published: 2023-04-02
Rated 5 out of 5 by from Love It Taxes are hard. Turbo tax makes it easy. The most valuable part of turbo tax is how it identifies credits and deductions for you! It has easily saved me thousands!
Date published: 2023-04-02
Rated 5 out of 5 by from Turbo Tax Terrific I have been with Turbo Tax for 12 years and they do not disappoint. I love the professionalism ,the ease and the workplace. Thank you T
Date published: 2023-04-02
Rated 5 out of 5 by from This Always My Go To I'm grateful there is a tool like TurboTax available for tax filing. It's intuitive and makes a stressful process easier to get through. While I need a tool to help me ensure I have all the tax filing forms I'm happy to have TurboTax walk me through the filing process and prompt me on areas I'm not the most knowledgeable about.
Date published: 2023-04-02
Rated 5 out of 5 by from Easiest Tax filing ever It was straightforward, simple, and easy. I used another software package last year that was clunky and required lots of help.
Date published: 2023-04-02
All TurboTax® Offerings Reviews - Page 4719
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from TurboTax is very helpful I found the questions were thorough and very easy to answer, and it moved along quickly. The only hiccup I had was the system couldn't retrieve my W-2 and I needed to upload it.
Date published: 2023-04-02
Rated 3 out of 5 by from Ads come on too strong and Fees undisclosed When I chose "Pay TurboxTax fees with my refund" there was no mention of a $39 fee. And when I moved on to step 3 to finish filing, it said something about Max, a service I already deliberately removed prior. Till the very end, I discovered the $39 amount because I had to sign some agreements. This is a disappointing experience. If I were made aware of this fee I would've just paid with my credit card. 🙄
Date published: 2023-04-02
Rated 4 out of 5 by from Fine FIne. I do not have anything else to write, so I am just filling in the box so I can get back to the return.
Date published: 2023-04-02
Rated 5 out of 5 by from Awesome Very helpful, easy to use, walk you through step by step
Date published: 2023-04-02
Rated 5 out of 5 by from Previously used and very easy. Quick and easy to complete as being reviewed upon completion.
Date published: 2023-04-02
Rated 3 out of 5 by from Quick, but with a suprise cost. Always quick and easy, but the "you must upgrade to deluxe, $60" or else when finalizing really stung, though not as much as the $40 it cost to pay for it out of your return that I didn't even notice till after.
Date published: 2023-04-02
Rated 5 out of 5 by from Love It Taxes are hard. Turbo tax makes it easy. The most valuable part of turbo tax is how it identifies credits and deductions for you! It has easily saved me thousands!
Date published: 2023-04-02
Rated 5 out of 5 by from Turbo Tax Terrific I have been with Turbo Tax for 12 years and they do not disappoint. I love the professionalism ,the ease and the workplace. Thank you T
Date published: 2023-04-02
Rated 5 out of 5 by from This Always My Go To I'm grateful there is a tool like TurboTax available for tax filing. It's intuitive and makes a stressful process easier to get through. While I need a tool to help me ensure I have all the tax filing forms I'm happy to have TurboTax walk me through the filing process and prompt me on areas I'm not the most knowledgeable about.
Date published: 2023-04-02
Rated 5 out of 5 by from Easiest Tax filing ever It was straightforward, simple, and easy. I used another software package last year that was clunky and required lots of help.
Date published: 2023-04-02
All TurboTax® Offerings Reviews - Page 4719