TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 4 out of 5 by from TurboTax is great TurboTax is expensive but worth it! I was able to get all my withheld Federal Income tax refunded and didn't have to pay additional state tax thanks to TurboTax
Date published: 2023-04-04
Rated 4 out of 5 by from Makes it easy. But too much upsell pressure. We have complex returns as a dual self-employed couple with multiple income streams. Turbo tax make it easy and it gets easier each time. The changes to interface year to year can be a little disconcerting and it would be comforting to see the actual forms while you work on it as well, but otherwise it works and is a good value. However they use every opportunity to try to get you buy more help than you probably need and "audit protection" which 95-99% of people DO NOT need. That can get annoying. ask me once or twice and then stop asking!
Date published: 2023-04-04
Rated 3 out of 5 by from Not so confident this year I had some additional income this year and I am not very confident that I entered it correctly. TurboTax wasn't that helpful as it is a unique situation and I don't understand a lot of the tax jargon.
Date published: 2023-04-04
Rated 2 out of 5 by from Turbo tax is eh There were constantly glitches in the system. I had to continually enter or delete things. I already filed taxes a couple weeks ago, this past week I got an email saying I didn’t file them. Sure enough, I log in to the account, our driver’s licenses are in correctly and everything. Here I go filing a SECOND time because of the system. I had already printed out all the paperwork once it was submitted. Now it’s saying I have to file again
Date published: 2023-04-04
Rated 5 out of 5 by from Turbo Tax is for everyone User friendly, nice that it saves your information for future filings.
Date published: 2023-04-04
Rated 5 out of 5 by from User-friendly The online process was easy and user-friendly. The program walked us through our tax preparation step-by-step. Celeste, the tax expert we communicated with, was patient, caring, and helpful while answering all of our questions about changes in our tax return compared to the previous year.
Date published: 2023-04-04
Rated 4 out of 5 by from Turbo Taax On-Lin It's not cheap, but worth it. Phone calls were very helpful;
Date published: 2023-04-04
Rated 5 out of 5 by from Great! Wonderful! Awesome! To the point! Never befuddled!
Date published: 2023-04-04
Rated 3 out of 5 by from Turbo tax frustrated me this year like no other It was frustrating this year because you didn't have the form 8915-F available in the release I purchased.
Date published: 2023-04-04
Rated 4 out of 5 by from Fairly good. Purchased Turbo Tax Premier from CC box store, interred code at the end. It said code applied and was still charge another $95. for the Premier plus $69 for the audit representation.
Date published: 2023-04-04
All TurboTax® Offerings Reviews - Page 4719
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from TurboTax is great TurboTax is expensive but worth it! I was able to get all my withheld Federal Income tax refunded and didn't have to pay additional state tax thanks to TurboTax
Date published: 2023-04-04
Rated 4 out of 5 by from Makes it easy. But too much upsell pressure. We have complex returns as a dual self-employed couple with multiple income streams. Turbo tax make it easy and it gets easier each time. The changes to interface year to year can be a little disconcerting and it would be comforting to see the actual forms while you work on it as well, but otherwise it works and is a good value. However they use every opportunity to try to get you buy more help than you probably need and "audit protection" which 95-99% of people DO NOT need. That can get annoying. ask me once or twice and then stop asking!
Date published: 2023-04-04
Rated 3 out of 5 by from Not so confident this year I had some additional income this year and I am not very confident that I entered it correctly. TurboTax wasn't that helpful as it is a unique situation and I don't understand a lot of the tax jargon.
Date published: 2023-04-04
Rated 2 out of 5 by from Turbo tax is eh There were constantly glitches in the system. I had to continually enter or delete things. I already filed taxes a couple weeks ago, this past week I got an email saying I didn’t file them. Sure enough, I log in to the account, our driver’s licenses are in correctly and everything. Here I go filing a SECOND time because of the system. I had already printed out all the paperwork once it was submitted. Now it’s saying I have to file again
Date published: 2023-04-04
Rated 5 out of 5 by from Turbo Tax is for everyone User friendly, nice that it saves your information for future filings.
Date published: 2023-04-04
Rated 5 out of 5 by from User-friendly The online process was easy and user-friendly. The program walked us through our tax preparation step-by-step. Celeste, the tax expert we communicated with, was patient, caring, and helpful while answering all of our questions about changes in our tax return compared to the previous year.
Date published: 2023-04-04
Rated 4 out of 5 by from Turbo Taax On-Lin It's not cheap, but worth it. Phone calls were very helpful;
Date published: 2023-04-04
Rated 5 out of 5 by from Great! Wonderful! Awesome! To the point! Never befuddled!
Date published: 2023-04-04
Rated 3 out of 5 by from Turbo tax frustrated me this year like no other It was frustrating this year because you didn't have the form 8915-F available in the release I purchased.
Date published: 2023-04-04
Rated 4 out of 5 by from Fairly good. Purchased Turbo Tax Premier from CC box store, interred code at the end. It said code applied and was still charge another $95. for the Premier plus $69 for the audit representation.
Date published: 2023-04-04
All TurboTax® Offerings Reviews - Page 4719