TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from Turbo Tax works well Turbo Tax works well for my family. However, the additional $25 cost to send the 1st state tax forms was totally unexpected. This was normally included in the initial cost of the program. Would appreciate if it was more clearly stated in the program box (although I will look for it more closely in the future).
Date published: 2021-04-01
Rated 4 out of 5 by from DISAPPOINTED THE PREP IS GREAT. NOT HAPPY THAT I HAD TO PAY FOR STATE EFILE THIS YEAR.
Date published: 2021-04-01
Rated 5 out of 5 by from Excellent Tool Easy to use as it walks you through all areas to file your taxes.
Date published: 2021-04-01
Rated 5 out of 5 by from Turbo Tax is awesome! Have used Turbo Tax for many years even before I retired. They have always been accurate and helpful in every way. I would highly recommend Turbo Tax to anyone looking for a tax preparation service!
Date published: 2021-04-01
Rated 5 out of 5 by from TurboTax makes it easy. Using Turbo Tax is like having a tax professional at your elbow. Step-by-step instructions are very thorough, and it gives you time to look up any info you need.
Date published: 2021-04-01
Rated 5 out of 5 by from Turbo tax is a good applicatio I trust that everything fits on all of the forms with input that is relatively simple. However, The IRS has audited me on the minimum tax calculation for 2018 and I have submitted the appropriate and awaiting who is wrong the IRS or Turbo tax that I trust.
Date published: 2021-04-01
Rated 5 out of 5 by from Works for me Using it for many years. Works well. Would recommend.
Date published: 2021-04-01
Rated 5 out of 5 by from great Each year I use TurboTax because its easy and quick to use.
Date published: 2021-04-01
Rated 5 out of 5 by from Love Turbo Tax! So easy to use, and if something doesn't make sense they have all the info you need for it to make sense.
Date published: 2021-04-01
Rated 2 out of 5 by from Mostly worked, but frustrating state returns The Federal Returns work generally well, although there are instances when I wanted to review the filings and it would bring up a small window with a PDF in it, but I could not expand the window, nor simply save the PDF. I eventually started just using the File menu and save as PDF. The state forms were a little more confusing, particularly as I had income in 3 states. Fortunately, TX did not have a state income tax, but still complicated matters. TurboTax made a decision early on for a VA tax return about filing separately, rather than jointly, and this caused all kinds of issues, even when later on it decided I should file jointly, but didn't seem to make all appropriate adjustments to the return.
Date published: 2021-04-01
All TurboTax® Offerings Reviews - Page 4657
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax works well Turbo Tax works well for my family. However, the additional $25 cost to send the 1st state tax forms was totally unexpected. This was normally included in the initial cost of the program. Would appreciate if it was more clearly stated in the program box (although I will look for it more closely in the future).
Date published: 2021-04-01
Rated 4 out of 5 by from DISAPPOINTED THE PREP IS GREAT. NOT HAPPY THAT I HAD TO PAY FOR STATE EFILE THIS YEAR.
Date published: 2021-04-01
Rated 5 out of 5 by from Excellent Tool Easy to use as it walks you through all areas to file your taxes.
Date published: 2021-04-01
Rated 5 out of 5 by from Turbo Tax is awesome! Have used Turbo Tax for many years even before I retired. They have always been accurate and helpful in every way. I would highly recommend Turbo Tax to anyone looking for a tax preparation service!
Date published: 2021-04-01
Rated 5 out of 5 by from TurboTax makes it easy. Using Turbo Tax is like having a tax professional at your elbow. Step-by-step instructions are very thorough, and it gives you time to look up any info you need.
Date published: 2021-04-01
Rated 5 out of 5 by from Turbo tax is a good applicatio I trust that everything fits on all of the forms with input that is relatively simple. However, The IRS has audited me on the minimum tax calculation for 2018 and I have submitted the appropriate and awaiting who is wrong the IRS or Turbo tax that I trust.
Date published: 2021-04-01
Rated 5 out of 5 by from Works for me Using it for many years. Works well. Would recommend.
Date published: 2021-04-01
Rated 5 out of 5 by from great Each year I use TurboTax because its easy and quick to use.
Date published: 2021-04-01
Rated 5 out of 5 by from Love Turbo Tax! So easy to use, and if something doesn't make sense they have all the info you need for it to make sense.
Date published: 2021-04-01
Rated 2 out of 5 by from Mostly worked, but frustrating state returns The Federal Returns work generally well, although there are instances when I wanted to review the filings and it would bring up a small window with a PDF in it, but I could not expand the window, nor simply save the PDF. I eventually started just using the File menu and save as PDF. The state forms were a little more confusing, particularly as I had income in 3 states. Fortunately, TX did not have a state income tax, but still complicated matters. TurboTax made a decision early on for a VA tax return about filing separately, rather than jointly, and this caused all kinds of issues, even when later on it decided I should file jointly, but didn't seem to make all appropriate adjustments to the return.
Date published: 2021-04-01
All TurboTax® Offerings Reviews - Page 4657