TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Super Easy It was super easy to follow and someone was always there to help!
Date published: 2023-04-05
Rated 4 out of 5 by from Turbotax is very good Easy, fairly intuitive and good access to help if something doesn't make immediate sense. My only complaint is the frequent attempts to upsell to a more expensive product during the process. I'd be happier if it would just try to upsell once, then after the decline, keep the option open in a small box somewhere in a corner. If I change my mind and want the more inclusive product, I'll let you know. Please stop trying to push it on me!
Date published: 2023-04-05
Rated 2 out of 5 by from Turbo tax easy but tricky They make filing easier but doesn't seem like anything is really free. Once you get in too far you are forced to pay for federal and state even with simple returns.
Date published: 2023-04-05
Rated 5 out of 5 by from Turbo Tax takes a weight off my mind Amended tax return due to corrections sent by broker regarding dividends. Process was simple.
Date published: 2023-04-05
Rated 1 out of 5 by from turbo tax is horrible i'm continually rejected, turbotax is no help even after taking my 130.00 dollars
Date published: 2023-04-05
Rated 5 out of 5 by from They called me back. Twice ! I was having trouble figuring out what I could deduct from my various investments and savings. I noted this in the questions section. Next day Turbo Tax telephoned me to answer my questions. I was not able to take the call. Instead of dropping the issue because I did not answer their phone call, they called me back twice to ensure I got what I needed. What company does that anymore? Joe stayed with me on the phone until every issue was resolved. Am very satisfied that my taxes are fair & correct now.
Date published: 2023-04-05
Rated 5 out of 5 by from LOVE Turbotax! Turbotax is really user-friendly and very convenient. I used to file with H & R Block and this year I saved myself almost $150!
Date published: 2023-04-05
Rated 5 out of 5 by from A reliable standby. I've been using TT for 30+ years with no issues whatsoever. I even tried the HR Block "Second Look" one year and their return matched my TT return to the penny.
Date published: 2023-04-05
Rated 5 out of 5 by from Turbo Tax is very helpful Turbo Tax made it easy to find forms and to upload information! I tried to use another online tax service before using Turbo Tax and I can honestly say that Turbo Tax was easier to maneuver and to understand!
Date published: 2023-04-05
Rated 4 out of 5 by from Very Intuitive and Informative Long time user of Turbotax because the process is fast and clear.
Date published: 2023-04-05
All TurboTax® Offerings Reviews - Page 4653
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Super Easy It was super easy to follow and someone was always there to help!
Date published: 2023-04-05
Rated 4 out of 5 by from Turbotax is very good Easy, fairly intuitive and good access to help if something doesn't make immediate sense. My only complaint is the frequent attempts to upsell to a more expensive product during the process. I'd be happier if it would just try to upsell once, then after the decline, keep the option open in a small box somewhere in a corner. If I change my mind and want the more inclusive product, I'll let you know. Please stop trying to push it on me!
Date published: 2023-04-05
Rated 2 out of 5 by from Turbo tax easy but tricky They make filing easier but doesn't seem like anything is really free. Once you get in too far you are forced to pay for federal and state even with simple returns.
Date published: 2023-04-05
Rated 5 out of 5 by from Turbo Tax takes a weight off my mind Amended tax return due to corrections sent by broker regarding dividends. Process was simple.
Date published: 2023-04-05
Rated 1 out of 5 by from turbo tax is horrible i'm continually rejected, turbotax is no help even after taking my 130.00 dollars
Date published: 2023-04-05
Rated 5 out of 5 by from They called me back. Twice ! I was having trouble figuring out what I could deduct from my various investments and savings. I noted this in the questions section. Next day Turbo Tax telephoned me to answer my questions. I was not able to take the call. Instead of dropping the issue because I did not answer their phone call, they called me back twice to ensure I got what I needed. What company does that anymore? Joe stayed with me on the phone until every issue was resolved. Am very satisfied that my taxes are fair & correct now.
Date published: 2023-04-05
Rated 5 out of 5 by from LOVE Turbotax! Turbotax is really user-friendly and very convenient. I used to file with H & R Block and this year I saved myself almost $150!
Date published: 2023-04-05
Rated 5 out of 5 by from A reliable standby. I've been using TT for 30+ years with no issues whatsoever. I even tried the HR Block "Second Look" one year and their return matched my TT return to the penny.
Date published: 2023-04-05
Rated 5 out of 5 by from Turbo Tax is very helpful Turbo Tax made it easy to find forms and to upload information! I tried to use another online tax service before using Turbo Tax and I can honestly say that Turbo Tax was easier to maneuver and to understand!
Date published: 2023-04-05
Rated 4 out of 5 by from Very Intuitive and Informative Long time user of Turbotax because the process is fast and clear.
Date published: 2023-04-05
All TurboTax® Offerings Reviews - Page 4653