TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 1 out of 5 by from Charged me 39$ for paying their fee from my refund They charged me 149 total for filing federal, state, and 39$ extra for paying for this out of my refund. I'm never using turbo tax again
Date published: 2022-03-11
Rated 5 out of 5 by from Great Service Debra made the process relatively painless. Thank you.
Date published: 2022-03-11
Rated 1 out of 5 by from Very dissappointed in Turbo Tax this year On every tax return, it showed an error that needed fixing. It concerned a Child Tax Credit that none of the returns had anything to do with the Child Tax Credit. Fixing it so I could actually file was horrible. On the last tax return, all info had been put in and I filed electronically. It was rejected because it said I had not put the PIN in. The PIN was entered. This happened four times, so Turbo Tax said I couldn't file electronically that I would have to file by mail. Promised of helping me fix the problem were worthless. Apparently, there is a glich in Turbo Tax that they were not willing to fix. Probably will not use them again even though I have used them for years. This has cost me a lot of time and aggravation that I don't need. TURBO TAX FIX YOUR PROBLEMS!!!!
Date published: 2022-03-11
Rated 5 out of 5 by from Very user-friendly Simple layout, filled with information, good vibes.
Date published: 2022-03-11
Rated 5 out of 5 by from Turbo Tax the software turn out great! although I have some technical problem. but the customers support is excellent.
Date published: 2022-03-11
Rated 5 out of 5 by from I’ve Used TurboTax for the past several years. It was nice to be able to let someone else crunch the numbers for me.
Date published: 2022-03-11
Rated 5 out of 5 by from Turbotax Review This was my first year filing taxes and turbotax made it easy. I was stressed going into it but coming out of it, I feel better and I'm confident that I can use turbotax for next year's return.
Date published: 2022-03-11
Rated 5 out of 5 by from Great product Save lots time and hair pulling ..............................
Date published: 2022-03-11
Rated 4 out of 5 by from Great tool Very useful application, gives us several ways of saving and managing.
Date published: 2022-03-11
Rated 5 out of 5 by from Will use this forever! Your LIVE EXPERTS were life savers for a first time client!!!!!
Date published: 2022-03-11
All TurboTax® Offerings Reviews - Page 4653
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Charged me 39$ for paying their fee from my refund They charged me 149 total for filing federal, state, and 39$ extra for paying for this out of my refund. I'm never using turbo tax again
Date published: 2022-03-11
Rated 5 out of 5 by from Great Service Debra made the process relatively painless. Thank you.
Date published: 2022-03-11
Rated 1 out of 5 by from Very dissappointed in Turbo Tax this year On every tax return, it showed an error that needed fixing. It concerned a Child Tax Credit that none of the returns had anything to do with the Child Tax Credit. Fixing it so I could actually file was horrible. On the last tax return, all info had been put in and I filed electronically. It was rejected because it said I had not put the PIN in. The PIN was entered. This happened four times, so Turbo Tax said I couldn't file electronically that I would have to file by mail. Promised of helping me fix the problem were worthless. Apparently, there is a glich in Turbo Tax that they were not willing to fix. Probably will not use them again even though I have used them for years. This has cost me a lot of time and aggravation that I don't need. TURBO TAX FIX YOUR PROBLEMS!!!!
Date published: 2022-03-11
Rated 5 out of 5 by from Very user-friendly Simple layout, filled with information, good vibes.
Date published: 2022-03-11
Rated 5 out of 5 by from Turbo Tax the software turn out great! although I have some technical problem. but the customers support is excellent.
Date published: 2022-03-11
Rated 5 out of 5 by from I’ve Used TurboTax for the past several years. It was nice to be able to let someone else crunch the numbers for me.
Date published: 2022-03-11
Rated 5 out of 5 by from Turbotax Review This was my first year filing taxes and turbotax made it easy. I was stressed going into it but coming out of it, I feel better and I'm confident that I can use turbotax for next year's return.
Date published: 2022-03-11
Rated 5 out of 5 by from Great product Save lots time and hair pulling ..............................
Date published: 2022-03-11
Rated 4 out of 5 by from Great tool Very useful application, gives us several ways of saving and managing.
Date published: 2022-03-11
Rated 5 out of 5 by from Will use this forever! Your LIVE EXPERTS were life savers for a first time client!!!!!
Date published: 2022-03-11
All TurboTax® Offerings Reviews - Page 4653