TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Lolo R from
MY GO TO IS TURBO TAX
I have been using turbo for years now because I trust it. The only thing is I wish they wouldn't charge so much for people that have lower incomes and barely get a refund. Aside from that, I love turbo!
Date published: 2023-04-02
Rated 5 out of 5 by
C Chuck from
Awsome
I had a great experience using turbo tax this year
Date published: 2023-04-02
Rated 4 out of 5 by
Dithering from
Turbo Taxing.
It was convenient, though I did feel like I was being pushed multiple times to purchase/upgrade my filing package.
Date published: 2023-04-02
Rated 4 out of 5 by
NeverIdol from
Difficult to delete a tax return
It took several times of going through the figure out how to delete a return to start over on the computer. It wasn't letting me to highlight it or right click to get any options, no delete/clear option on any of the tabs. Community wasn't helpful either, the suggestions wasn't appearing on my screen.
Date published: 2023-04-02
Rated 1 out of 5 by
NatashaB54 from
AWFUL
Charged almost $200 for a basic return. Confusing layout and spoke to 3 people and was hung up on 3 times.
Date published: 2023-04-02
Rated 5 out of 5 by
Kat TT from
awesome tool
I have been using Turbo Tax for almost 2 decades now!
Date published: 2023-04-02
Rated 5 out of 5 by
DLineGTFMT from
Been using Turbo Tax for many years and love it!
Always outstanding. Only gets better with every year.
Date published: 2023-04-02
Rated 5 out of 5 by
Betsy Lavezzo from
Easy to Use and Reliable
Been using TT for years and have not had one audit nor has it taken me more than 2 hours to start and finish my taxes.
Date published: 2023-04-02
Rated 5 out of 5 by
Reevesco from
Have used turbo tax since 1996
I have been using turbo tax to file since 1996. It has always worked well for me.
Date published: 2023-04-02
Rated 3 out of 5 by
IAScott from
Great software - so many fees
Turbotax has a great way to enter information of all kinds and includes wonderful explanations of the majority of the line items. What drives me crazy is the constant up-selling throughout the process. If you're filing through software, chances are that your taxes are simple enough that you don't need live assistance, audit protection, or any number of things that are being advertised. Doing everything yourself is going to cost a lot of money after charging for federal and state returns, even more if you are paying via CC.
All TurboTax® Offerings Reviews - Page 4625
Date published: 2023-04-02
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Lolo R from
MY GO TO IS TURBO TAX
I have been using turbo for years now because I trust it. The only thing is I wish they wouldn't charge so much for people that have lower incomes and barely get a refund. Aside from that, I love turbo!
Date published: 2023-04-02
Rated 5 out of 5 by
C Chuck from
Awsome
I had a great experience using turbo tax this year
Date published: 2023-04-02
Rated 4 out of 5 by
Dithering from
Turbo Taxing.
It was convenient, though I did feel like I was being pushed multiple times to purchase/upgrade my filing package.
Date published: 2023-04-02
Rated 4 out of 5 by
NeverIdol from
Difficult to delete a tax return
It took several times of going through the figure out how to delete a return to start over on the computer. It wasn't letting me to highlight it or right click to get any options, no delete/clear option on any of the tabs. Community wasn't helpful either, the suggestions wasn't appearing on my screen.
Date published: 2023-04-02
Rated 1 out of 5 by
NatashaB54 from
AWFUL
Charged almost $200 for a basic return. Confusing layout and spoke to 3 people and was hung up on 3 times.
Date published: 2023-04-02
Rated 5 out of 5 by
Kat TT from
awesome tool
I have been using Turbo Tax for almost 2 decades now!
Date published: 2023-04-02
Rated 5 out of 5 by
DLineGTFMT from
Been using Turbo Tax for many years and love it!
Always outstanding. Only gets better with every year.
Date published: 2023-04-02
Rated 5 out of 5 by
Betsy Lavezzo from
Easy to Use and Reliable
Been using TT for years and have not had one audit nor has it taken me more than 2 hours to start and finish my taxes.
Date published: 2023-04-02
Rated 5 out of 5 by
Reevesco from
Have used turbo tax since 1996
I have been using turbo tax to file since 1996. It has always worked well for me.
Date published: 2023-04-02
Rated 3 out of 5 by
IAScott from
Great software - so many fees
Turbotax has a great way to enter information of all kinds and includes wonderful explanations of the majority of the line items. What drives me crazy is the constant up-selling throughout the process. If you're filing through software, chances are that your taxes are simple enough that you don't need live assistance, audit protection, or any number of things that are being advertised. Doing everything yourself is going to cost a lot of money after charging for federal and state returns, even more if you are paying via CC.
All TurboTax® Offerings Reviews - Page 4625
Date published: 2023-04-02