TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 2 out of 5 by from Could be better Took a while to navigate the program. Your work papers could be larger instead of the small boxes, causing duplications. Would have liked to know the state-required payment to e-file before I filed the fed e-file. I would have mailed both instead. Otherwise it would be nice if you could e-file one and not the other.
Date published: 2022-03-10
Rated 4 out of 5 by from Preparation fee was higher than expected. Overall was satisfied. I think the preparation fee was higher than expected to file schedules that had no effect on my return.
Date published: 2022-03-10
Rated 4 out of 5 by from Turbo Tax is a time saver An improvement would be for TT to rely less on one's memory, or to search for the information, and retrieve the needed data from previous returns.
Date published: 2022-03-10
Rated 5 out of 5 by from Amazing and simple! Easy and affordable the turbotax experts were professional and helpful.
Date published: 2022-03-10
Rated 5 out of 5 by from Turbo Tax is the best pressure reliever! I hate doing taxes,but with Turbo Tax I knocked them out in 5 or 6 hours and most of that was looking for tax papers. Thanks turbo tax the pressure is off for another year!
Date published: 2022-03-10
Rated 5 out of 5 by from AWESOME!! Turbo Tax I have used Turbo Tax for years. I love Turbo Tax. The Turbo Tax Team is Awesome!
Date published: 2022-03-10
Rated 2 out of 5 by from OK Review I did not seem as easy this year and I ended up paying more than I did in the past 2 years. Also, I thought the first state e-file was free and included in the purchase. WRONG! It cost me $25 to file my state (Indiana).
Date published: 2022-03-10
Rated 3 out of 5 by from Average Everything was fine except the additional fee if you traded in stocks...
Date published: 2022-03-10
Rated 5 out of 5 by from Hiccup with Turbo Tax This Year I have been using Turbo Tax for many years and have always used eFile for both Federal and State. This year is Failed so many times. I printed it up for mailing and then tried one more time and it sent.....phew!
Date published: 2022-03-10
Rated 5 out of 5 by from Turbo Tax is Great! Company with get the best results. They are always available to answer your questions.
Date published: 2022-03-10
All TurboTax® Offerings Reviews - Page 4625
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Could be better Took a while to navigate the program. Your work papers could be larger instead of the small boxes, causing duplications. Would have liked to know the state-required payment to e-file before I filed the fed e-file. I would have mailed both instead. Otherwise it would be nice if you could e-file one and not the other.
Date published: 2022-03-10
Rated 4 out of 5 by from Preparation fee was higher than expected. Overall was satisfied. I think the preparation fee was higher than expected to file schedules that had no effect on my return.
Date published: 2022-03-10
Rated 4 out of 5 by from Turbo Tax is a time saver An improvement would be for TT to rely less on one's memory, or to search for the information, and retrieve the needed data from previous returns.
Date published: 2022-03-10
Rated 5 out of 5 by from Amazing and simple! Easy and affordable the turbotax experts were professional and helpful.
Date published: 2022-03-10
Rated 5 out of 5 by from Turbo Tax is the best pressure reliever! I hate doing taxes,but with Turbo Tax I knocked them out in 5 or 6 hours and most of that was looking for tax papers. Thanks turbo tax the pressure is off for another year!
Date published: 2022-03-10
Rated 5 out of 5 by from AWESOME!! Turbo Tax I have used Turbo Tax for years. I love Turbo Tax. The Turbo Tax Team is Awesome!
Date published: 2022-03-10
Rated 2 out of 5 by from OK Review I did not seem as easy this year and I ended up paying more than I did in the past 2 years. Also, I thought the first state e-file was free and included in the purchase. WRONG! It cost me $25 to file my state (Indiana).
Date published: 2022-03-10
Rated 3 out of 5 by from Average Everything was fine except the additional fee if you traded in stocks...
Date published: 2022-03-10
Rated 5 out of 5 by from Hiccup with Turbo Tax This Year I have been using Turbo Tax for many years and have always used eFile for both Federal and State. This year is Failed so many times. I printed it up for mailing and then tried one more time and it sent.....phew!
Date published: 2022-03-10
Rated 5 out of 5 by from Turbo Tax is Great! Company with get the best results. They are always available to answer your questions.
Date published: 2022-03-10
All TurboTax® Offerings Reviews - Page 4625