TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Thorough and easy to use We have been using Turbo Tax for years. This year was no exception. Easy to use.
Date published: 2022-03-14
Rated 2 out of 5 by from Terrible Does not allow w2 import and all other electronic import. I can do it with online version but not the download version.
Date published: 2022-03-14
Rated 5 out of 5 by from Awesome Tax Program If you ever have a question, the TurboTax folks are always there. Wonderful support coupled with a great program makes life much better.
Date published: 2022-03-14
Rated 5 out of 5 by from Turbo tax is awsome The best way to file your taxes than waiting in line or wasting your time.
Date published: 2022-03-14
Rated 5 out of 5 by from TurboTax is awesome makes it so simple. Makes it so easy and fast. I love using Turbo Tax.
Date published: 2022-03-14
Rated 5 out of 5 by from Very Pleased I was assigned an Expert, Wai was an absolute pleasure to work with and I felt confident throughout the process that my return was in safe hands.
Date published: 2022-03-14
Rated 3 out of 5 by from The Experts are the Helpful Part, Not the Software I used TurboTax Live Free Edition for Simple Returns. The process to get started was very straightforward and simple. I had only one hiccup along the way before I spoke with the experts. My main concern was the documentation uploads. My profile kept saying that my preparer needed more information from me, but all of my paperwork was in review, and wasn't complete until the day I checked out. Two documents were still in review although they were complete. I was satisfied however because it did not stop me from checking out. Another issue occured when I was checking out. My address was incorrect, and the instructions were to go to my account and edit it, then come back to file. Once I did this, my address was still incorrect although it said that my state return would be mailed to my address on my return (updated address). For these reasons I give it an average rating.
Date published: 2022-03-14
Rated 5 out of 5 by from Turbo Tax made filing taxes easy This was the first year I had Turbo Tax prepare and file my Federal and NY State taxes. It was definitely worth. No one hates paying taxes more than me, but Turbo Tax took the pain out of the paperwork.
Date published: 2022-03-14
Rated 2 out of 5 by from Forced to upgrade I used to LOVE TurboTax because I could file for free. This year I was forced to upgrade to Deluxe because I qualified for the child tax credit. I don't think ONE credit should force me to have to pay over $100 to file my taxes.
Date published: 2022-03-14
Rated 5 out of 5 by from Couldn’t be happier My expert was extremely friendly and knowledgeable. She made me feel comfortable. I have the upmost confidence that my taxes were done properly.
Date published: 2022-03-14
All TurboTax® Offerings Reviews - Page 4603
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Thorough and easy to use We have been using Turbo Tax for years. This year was no exception. Easy to use.
Date published: 2022-03-14
Rated 2 out of 5 by from Terrible Does not allow w2 import and all other electronic import. I can do it with online version but not the download version.
Date published: 2022-03-14
Rated 5 out of 5 by from Awesome Tax Program If you ever have a question, the TurboTax folks are always there. Wonderful support coupled with a great program makes life much better.
Date published: 2022-03-14
Rated 5 out of 5 by from Turbo tax is awsome The best way to file your taxes than waiting in line or wasting your time.
Date published: 2022-03-14
Rated 5 out of 5 by from TurboTax is awesome makes it so simple. Makes it so easy and fast. I love using Turbo Tax.
Date published: 2022-03-14
Rated 5 out of 5 by from Very Pleased I was assigned an Expert, Wai was an absolute pleasure to work with and I felt confident throughout the process that my return was in safe hands.
Date published: 2022-03-14
Rated 3 out of 5 by from The Experts are the Helpful Part, Not the Software I used TurboTax Live Free Edition for Simple Returns. The process to get started was very straightforward and simple. I had only one hiccup along the way before I spoke with the experts. My main concern was the documentation uploads. My profile kept saying that my preparer needed more information from me, but all of my paperwork was in review, and wasn't complete until the day I checked out. Two documents were still in review although they were complete. I was satisfied however because it did not stop me from checking out. Another issue occured when I was checking out. My address was incorrect, and the instructions were to go to my account and edit it, then come back to file. Once I did this, my address was still incorrect although it said that my state return would be mailed to my address on my return (updated address). For these reasons I give it an average rating.
Date published: 2022-03-14
Rated 5 out of 5 by from Turbo Tax made filing taxes easy This was the first year I had Turbo Tax prepare and file my Federal and NY State taxes. It was definitely worth. No one hates paying taxes more than me, but Turbo Tax took the pain out of the paperwork.
Date published: 2022-03-14
Rated 2 out of 5 by from Forced to upgrade I used to LOVE TurboTax because I could file for free. This year I was forced to upgrade to Deluxe because I qualified for the child tax credit. I don't think ONE credit should force me to have to pay over $100 to file my taxes.
Date published: 2022-03-14
Rated 5 out of 5 by from Couldn’t be happier My expert was extremely friendly and knowledgeable. She made me feel comfortable. I have the upmost confidence that my taxes were done properly.
Date published: 2022-03-14
All TurboTax® Offerings Reviews - Page 4603