TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Turbo Tax is amazing The service was very easy to use and made filling much less stressful.
Date published: 2022-03-14
Rated 2 out of 5 by from TOTALLY FRUSTRATING Doing the taxes was the easy part. All my questions were answered and the taxes were completed up to filing with no problems. When I tried to file and pay with my credit card the program directed me to the website to complete the transaction. After signing in and reviewing personal information the website page was too large for my screen and could not be resized for use. The page would not advance from personal information to the next page. I finally had to call to complete the transaction. Computer based programs should not require phone calls to complete a transaction. Please fix this ASAP!
Date published: 2022-03-14
Rated 4 out of 5 by from Works good but repetitive tasks required Covers everything you need, but the online version requires you to go back and redo parts of the program when you want to review a section; makes it more time consuming.
Date published: 2022-03-14
Rated 5 out of 5 by from TurboTax made filing my taxes easy I had never filed before but the website was easy to navigate and clear in how it wanted me to answer
Date published: 2022-03-14
Rated 5 out of 5 by from Awesome Cheryl was very knowledgeable and professional and very fast.
Date published: 2022-03-14
Rated 4 out of 5 by from Fine FIne. Personal experience is good. Online user interface is silly. Should not have to use Chrome to get these done.
Date published: 2022-03-14
Rated 5 out of 5 by from Easy as 123 - Awesome!!! Turbo Tax is so simple. I am an accountant but yet find Turbo Tax so easy. Anyone can use it. Just answer the questions.
Date published: 2022-03-14
Rated 5 out of 5 by from TURBO TAX IS THE BEST I have used Turbo Tax for years. It is great that it takes the information from one year to the next and you can adjust as needed.
Date published: 2022-03-14
Rated 5 out of 5 by from like being able to do myself! easy for someone to just do a simple return process like me
Date published: 2022-03-14
Rated 2 out of 5 by from Turbotax getting worse this year my daughter was put in single and no dependent, keep came up error when doing smart check, asking for marriage status, and child deductions.
Date published: 2022-03-14
All TurboTax® Offerings Reviews - Page 4597
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is amazing The service was very easy to use and made filling much less stressful.
Date published: 2022-03-14
Rated 2 out of 5 by from TOTALLY FRUSTRATING Doing the taxes was the easy part. All my questions were answered and the taxes were completed up to filing with no problems. When I tried to file and pay with my credit card the program directed me to the website to complete the transaction. After signing in and reviewing personal information the website page was too large for my screen and could not be resized for use. The page would not advance from personal information to the next page. I finally had to call to complete the transaction. Computer based programs should not require phone calls to complete a transaction. Please fix this ASAP!
Date published: 2022-03-14
Rated 4 out of 5 by from Works good but repetitive tasks required Covers everything you need, but the online version requires you to go back and redo parts of the program when you want to review a section; makes it more time consuming.
Date published: 2022-03-14
Rated 5 out of 5 by from TurboTax made filing my taxes easy I had never filed before but the website was easy to navigate and clear in how it wanted me to answer
Date published: 2022-03-14
Rated 5 out of 5 by from Awesome Cheryl was very knowledgeable and professional and very fast.
Date published: 2022-03-14
Rated 4 out of 5 by from Fine FIne. Personal experience is good. Online user interface is silly. Should not have to use Chrome to get these done.
Date published: 2022-03-14
Rated 5 out of 5 by from Easy as 123 - Awesome!!! Turbo Tax is so simple. I am an accountant but yet find Turbo Tax so easy. Anyone can use it. Just answer the questions.
Date published: 2022-03-14
Rated 5 out of 5 by from TURBO TAX IS THE BEST I have used Turbo Tax for years. It is great that it takes the information from one year to the next and you can adjust as needed.
Date published: 2022-03-14
Rated 5 out of 5 by from like being able to do myself! easy for someone to just do a simple return process like me
Date published: 2022-03-14
Rated 2 out of 5 by from Turbotax getting worse this year my daughter was put in single and no dependent, keep came up error when doing smart check, asking for marriage status, and child deductions.
Date published: 2022-03-14
All TurboTax® Offerings Reviews - Page 4597