TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 4 out of 5 by from Turbo Taxing. It was convenient, though I did feel like I was being pushed multiple times to purchase/upgrade my filing package.
Date published: 2023-04-02
Rated 4 out of 5 by from Difficult to delete a tax return It took several times of going through the figure out how to delete a return to start over on the computer. It wasn't letting me to highlight it or right click to get any options, no delete/clear option on any of the tabs. Community wasn't helpful either, the suggestions wasn't appearing on my screen.
Date published: 2023-04-02
Rated 1 out of 5 by from AWFUL Charged almost $200 for a basic return. Confusing layout and spoke to 3 people and was hung up on 3 times.
Date published: 2023-04-02
Rated 5 out of 5 by from awesome tool I have been using Turbo Tax for almost 2 decades now!
Date published: 2023-04-02
Rated 5 out of 5 by from Been using Turbo Tax for many years and love it! Always outstanding. Only gets better with every year.
Date published: 2023-04-02
Rated 5 out of 5 by from Easy to Use and Reliable Been using TT for years and have not had one audit nor has it taken me more than 2 hours to start and finish my taxes.
Date published: 2023-04-02
Rated 5 out of 5 by from Have used turbo tax since 1996 I have been using turbo tax to file since 1996. It has always worked well for me.
Date published: 2023-04-02
Rated 3 out of 5 by from Great software - so many fees Turbotax has a great way to enter information of all kinds and includes wonderful explanations of the majority of the line items. What drives me crazy is the constant up-selling throughout the process. If you're filing through software, chances are that your taxes are simple enough that you don't need live assistance, audit protection, or any number of things that are being advertised. Doing everything yourself is going to cost a lot of money after charging for federal and state returns, even more if you are paying via CC.
Date published: 2023-04-02
Rated 5 out of 5 by from never lets me down I have used Turbo Tax for 8 plus years and it has never let me down.
Date published: 2023-04-02
Rated 5 out of 5 by from TurbiTaxes has been so easy for me! This is my 5th year doing turbo taxes and it’s always been easy and fast!
Date published: 2023-04-02
All TurboTax® Offerings Reviews - Page 4597
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo Taxing. It was convenient, though I did feel like I was being pushed multiple times to purchase/upgrade my filing package.
Date published: 2023-04-02
Rated 4 out of 5 by from Difficult to delete a tax return It took several times of going through the figure out how to delete a return to start over on the computer. It wasn't letting me to highlight it or right click to get any options, no delete/clear option on any of the tabs. Community wasn't helpful either, the suggestions wasn't appearing on my screen.
Date published: 2023-04-02
Rated 1 out of 5 by from AWFUL Charged almost $200 for a basic return. Confusing layout and spoke to 3 people and was hung up on 3 times.
Date published: 2023-04-02
Rated 5 out of 5 by from awesome tool I have been using Turbo Tax for almost 2 decades now!
Date published: 2023-04-02
Rated 5 out of 5 by from Been using Turbo Tax for many years and love it! Always outstanding. Only gets better with every year.
Date published: 2023-04-02
Rated 5 out of 5 by from Easy to Use and Reliable Been using TT for years and have not had one audit nor has it taken me more than 2 hours to start and finish my taxes.
Date published: 2023-04-02
Rated 5 out of 5 by from Have used turbo tax since 1996 I have been using turbo tax to file since 1996. It has always worked well for me.
Date published: 2023-04-02
Rated 3 out of 5 by from Great software - so many fees Turbotax has a great way to enter information of all kinds and includes wonderful explanations of the majority of the line items. What drives me crazy is the constant up-selling throughout the process. If you're filing through software, chances are that your taxes are simple enough that you don't need live assistance, audit protection, or any number of things that are being advertised. Doing everything yourself is going to cost a lot of money after charging for federal and state returns, even more if you are paying via CC.
Date published: 2023-04-02
Rated 5 out of 5 by from never lets me down I have used Turbo Tax for 8 plus years and it has never let me down.
Date published: 2023-04-02
Rated 5 out of 5 by from TurbiTaxes has been so easy for me! This is my 5th year doing turbo taxes and it’s always been easy and fast!
Date published: 2023-04-02
All TurboTax® Offerings Reviews - Page 4597