TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 1 out of 5 by from Makes Taxes More Complicated to Keep You Paying In the guise of making it easier, the product gets further and further removed from the actual tax forms every year. The sole purpose for this is to keep customers dependent and totally ignorant of what the actual tax forms look like. At various stages throughout, tries to find ways to default opt you in to selling your private information and/or paying for extra services you do not need. Truly an exploitative company.
Date published: 2023-04-02
Rated 5 out of 5 by from Turbo Tax Premium The experience went fairly well, overall. All worked out after reviewing a few times.
Date published: 2023-04-02
Rated 5 out of 5 by from Awesome service Very good 5+ year working with Turbotax always nice experience
Date published: 2023-04-02
Rated 5 out of 5 by from Tammy was very helpful Agent Tammy helped me to look into my complicated tax returns over the phone/screenshare patiently for 2-3hours. I cannot thank her enough for helping me to fix my returns. Thank you so much
Date published: 2023-04-02
Rated 4 out of 5 by from second year filing overall better experience than last year. Still awful expensive for a single person entering the workforce.
Date published: 2023-04-02
Rated 1 out of 5 by from charge too much you charge too much for filing taxes, and there isn't much "help" you offer rather than just figuring it out
Date published: 2023-04-02
Rated 1 out of 5 by from TurboTax is the worst, but we all already knew it Truly the worst. Once in the system, you are constantly being faced with messages to upsell to new pricier products. When you do get to the end you are told that you can't file without upgrading because of normal life events.
Date published: 2023-04-02
Rated 5 out of 5 by from TurboTax makes doing your taxes much easier!! Always a great experience, can e-file with confidence knowing I used TurboTax.
Date published: 2023-04-02
Rated 4 out of 5 by from Turbo Tax Deluxe is Very Good but has some Limits Overall, Turbo Tax Deluxe is a good software. There are some limitations on some basic transactions common to many filers. The sale of a secondary home is an example. You really have to dig and review blogs to understand the full picture and expected functionality to enter the total transaction in Turbo Tax. This a common transaction and should be more thoroughly covered without extensive research. On the flip side, it does a pretty good job with various pension and IRA distributions.
Date published: 2023-04-02
Rated 5 out of 5 by from Turbo Tax is Awesome! Very easy to understand. Very helpful if you don't understand something. Step by step process was very easy to understand.
Date published: 2023-04-02
All TurboTax® Offerings Reviews - Page 4586
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Makes Taxes More Complicated to Keep You Paying In the guise of making it easier, the product gets further and further removed from the actual tax forms every year. The sole purpose for this is to keep customers dependent and totally ignorant of what the actual tax forms look like. At various stages throughout, tries to find ways to default opt you in to selling your private information and/or paying for extra services you do not need. Truly an exploitative company.
Date published: 2023-04-02
Rated 5 out of 5 by from Turbo Tax Premium The experience went fairly well, overall. All worked out after reviewing a few times.
Date published: 2023-04-02
Rated 5 out of 5 by from Awesome service Very good 5+ year working with Turbotax always nice experience
Date published: 2023-04-02
Rated 5 out of 5 by from Tammy was very helpful Agent Tammy helped me to look into my complicated tax returns over the phone/screenshare patiently for 2-3hours. I cannot thank her enough for helping me to fix my returns. Thank you so much
Date published: 2023-04-02
Rated 4 out of 5 by from second year filing overall better experience than last year. Still awful expensive for a single person entering the workforce.
Date published: 2023-04-02
Rated 1 out of 5 by from charge too much you charge too much for filing taxes, and there isn't much "help" you offer rather than just figuring it out
Date published: 2023-04-02
Rated 1 out of 5 by from TurboTax is the worst, but we all already knew it Truly the worst. Once in the system, you are constantly being faced with messages to upsell to new pricier products. When you do get to the end you are told that you can't file without upgrading because of normal life events.
Date published: 2023-04-02
Rated 5 out of 5 by from TurboTax makes doing your taxes much easier!! Always a great experience, can e-file with confidence knowing I used TurboTax.
Date published: 2023-04-02
Rated 4 out of 5 by from Turbo Tax Deluxe is Very Good but has some Limits Overall, Turbo Tax Deluxe is a good software. There are some limitations on some basic transactions common to many filers. The sale of a secondary home is an example. You really have to dig and review blogs to understand the full picture and expected functionality to enter the total transaction in Turbo Tax. This a common transaction and should be more thoroughly covered without extensive research. On the flip side, it does a pretty good job with various pension and IRA distributions.
Date published: 2023-04-02
Rated 5 out of 5 by from Turbo Tax is Awesome! Very easy to understand. Very helpful if you don't understand something. Step by step process was very easy to understand.
Date published: 2023-04-02
All TurboTax® Offerings Reviews - Page 4586