TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
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Rated 5 out of 5 by from convenient My go to every year. Easy and efficient. 8 years so far
Date published: 2022-03-15
Rated 5 out of 5 by from Turbo Tax Is the Best Always an easy walk through, get questions answered by looking up or reaching our to a Turbo Tax expert.
Date published: 2022-03-15
Rated 5 out of 5 by from yay! Seth was very helpful and informative. Answered all our questions with patience!
Date published: 2022-03-15
Rated 5 out of 5 by from So thankful We usually file ourselves, however our taxes were more complicated this year and opted for live service. We are so thankful we did. Roger was so helpful and we are so appreciative of him and his hard work.
Date published: 2022-03-15
Rated 5 out of 5 by from Tamara the Live Agent was outstanding!!! Tamara the Live Agent was outstanding!!! I hope she is included in this review.
Date published: 2022-03-15
Rated 5 out of 5 by from Great product easy to use have used turbo tax for over 10 years. Easy to use good price
Date published: 2022-03-15
Rated 1 out of 5 by from Full Service/Tax Experts Are Not Great You can consult with a live expert and full service options. I would say unless you have a simple basic tax return, go with an expert at your local community. These representatives are not great for the extra amount of money. Also, the experts may know how to plug in information, but the way they speak with their customers and explaining things are not great. One representative wanted to go over information "quickly" with me while I was driving, and I told her no, that it was not safe. I was also promised a call back from the sam tax expert the following day and it never happened.
Date published: 2022-03-15
Rated 5 out of 5 by from awsome my turbotax agent was great and very helpful and polite
Date published: 2022-03-15
Rated 4 out of 5 by from Good work Very helpful. Quick to respond. No issues so far. My expert answered every question i had with ease. Definitely recommend
Date published: 2022-03-15
Rated 4 out of 5 by from Auto checked boxes Page one had auto checked boxes that should not be auto checked, these items should have to be selected not auto filled.
Date published: 2022-03-15
All TurboTax® Offerings Reviews - Page 4549
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from convenient My go to every year. Easy and efficient. 8 years so far
Date published: 2022-03-15
Rated 5 out of 5 by from Turbo Tax Is the Best Always an easy walk through, get questions answered by looking up or reaching our to a Turbo Tax expert.
Date published: 2022-03-15
Rated 5 out of 5 by from yay! Seth was very helpful and informative. Answered all our questions with patience!
Date published: 2022-03-15
Rated 5 out of 5 by from So thankful We usually file ourselves, however our taxes were more complicated this year and opted for live service. We are so thankful we did. Roger was so helpful and we are so appreciative of him and his hard work.
Date published: 2022-03-15
Rated 5 out of 5 by from Tamara the Live Agent was outstanding!!! Tamara the Live Agent was outstanding!!! I hope she is included in this review.
Date published: 2022-03-15
Rated 5 out of 5 by from Great product easy to use have used turbo tax for over 10 years. Easy to use good price
Date published: 2022-03-15
Rated 1 out of 5 by from Full Service/Tax Experts Are Not Great You can consult with a live expert and full service options. I would say unless you have a simple basic tax return, go with an expert at your local community. These representatives are not great for the extra amount of money. Also, the experts may know how to plug in information, but the way they speak with their customers and explaining things are not great. One representative wanted to go over information "quickly" with me while I was driving, and I told her no, that it was not safe. I was also promised a call back from the sam tax expert the following day and it never happened.
Date published: 2022-03-15
Rated 5 out of 5 by from awsome my turbotax agent was great and very helpful and polite
Date published: 2022-03-15
Rated 4 out of 5 by from Good work Very helpful. Quick to respond. No issues so far. My expert answered every question i had with ease. Definitely recommend
Date published: 2022-03-15
Rated 4 out of 5 by from Auto checked boxes Page one had auto checked boxes that should not be auto checked, these items should have to be selected not auto filled.
Date published: 2022-03-15
All TurboTax® Offerings Reviews - Page 4549