TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Rated 5 out of 5 by from Ease of use! I have never had an issue using Turbo Tax. Highly recommend!
Date published: 2021-04-03
Rated 5 out of 5 by from Turbo Tax, in my opinion, is pretty easy to use. I had no problems when using Turbo Tax. I have been using Turbo Tax for a few years.
Date published: 2021-04-03
Rated 5 out of 5 by from Turbo is Awesome and convenient. It's great place to learn how to file on your own.
Date published: 2021-04-03
Rated 4 out of 5 by from Good job Easy and it worked. Now filling up space to complete.
Date published: 2021-04-03
Rated 5 out of 5 by from great service tool I have been using this program since 2015, love it
Date published: 2021-04-03
Rated 4 out of 5 by from good product, works Have been using it for several years, have never has an issue.
Date published: 2021-04-03
Rated 5 out of 5 by from Turbo Tax is great to use Turbo Tax is very easy to use. Very thorough and helpful i preparing your returns.
Date published: 2021-04-03
Rated 5 out of 5 by from Good Live Help The new chat feature for live help is a great service. Answered my questions quickly.
Date published: 2021-04-03
Rated 2 out of 5 by from Deluxe 2020 bug introduced after Mar 20 2021. I've used desktop TurboTax for 10+ yrs. Today when I tried to continue work on my 2020 return, Deluxe 2020 would not find nor recognize my .tax2020 files. It automatically brought up my .tax2019 files and would not even open my .tax2020 files when I manually found them. David in Support was very thorough and kind while trying to determine the problem. When all options he tried failed, he contacted his supervisor who suggested I check "Run this program as an administrator" under the programs Properties/Compatibility. This seemed to fix the problem because when I reopened the app, it asked if I wanted to "Continue" plus had my .tax2020 file open. But the next time I opened the app it wanted to start a New return again (did not have my existing return). However, this time I was at least able to manually open my existing .tax2020 to continue. This bug did not exist when I last worked on my return on March 20. Please fix. Thank you.
Date published: 2021-04-03
Rated 4 out of 5 by from It's generally pretty good. In handling my daughter's return it asked for numbers on our return from lines that don't exist. Also, it seems the charge for e-filing for the state return is pretty high.
Date published: 2021-04-03
All TurboTax® Offerings Reviews - Page 4546
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Ease of use! I have never had an issue using Turbo Tax. Highly recommend!
Date published: 2021-04-03
Rated 5 out of 5 by from Turbo Tax, in my opinion, is pretty easy to use. I had no problems when using Turbo Tax. I have been using Turbo Tax for a few years.
Date published: 2021-04-03
Rated 5 out of 5 by from Turbo is Awesome and convenient. It's great place to learn how to file on your own.
Date published: 2021-04-03
Rated 4 out of 5 by from Good job Easy and it worked. Now filling up space to complete.
Date published: 2021-04-03
Rated 5 out of 5 by from great service tool I have been using this program since 2015, love it
Date published: 2021-04-03
Rated 4 out of 5 by from good product, works Have been using it for several years, have never has an issue.
Date published: 2021-04-03
Rated 5 out of 5 by from Turbo Tax is great to use Turbo Tax is very easy to use. Very thorough and helpful i preparing your returns.
Date published: 2021-04-03
Rated 5 out of 5 by from Good Live Help The new chat feature for live help is a great service. Answered my questions quickly.
Date published: 2021-04-03
Rated 2 out of 5 by from Deluxe 2020 bug introduced after Mar 20 2021. I've used desktop TurboTax for 10+ yrs. Today when I tried to continue work on my 2020 return, Deluxe 2020 would not find nor recognize my .tax2020 files. It automatically brought up my .tax2019 files and would not even open my .tax2020 files when I manually found them. David in Support was very thorough and kind while trying to determine the problem. When all options he tried failed, he contacted his supervisor who suggested I check "Run this program as an administrator" under the programs Properties/Compatibility. This seemed to fix the problem because when I reopened the app, it asked if I wanted to "Continue" plus had my .tax2020 file open. But the next time I opened the app it wanted to start a New return again (did not have my existing return). However, this time I was at least able to manually open my existing .tax2020 to continue. This bug did not exist when I last worked on my return on March 20. Please fix. Thank you.
Date published: 2021-04-03
Rated 4 out of 5 by from It's generally pretty good. In handling my daughter's return it asked for numbers on our return from lines that don't exist. Also, it seems the charge for e-filing for the state return is pretty high.
Date published: 2021-04-03
All TurboTax® Offerings Reviews - Page 4546