TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 3 out of 5 by from good software, bad service response easy to use software. had an appointment scheduled and no one contacted me at appointment time!
Date published: 2021-03-03
Rated 5 out of 5 by from It really is free and easy!!!! My 1st time using turbotax and I think I'll always use them from now on. I already attempted using other tax companies but had no luck with getting all of my stuff organized. Turbotax proved to me how easy and helpful they are. The whole process was a walk in the park.
Date published: 2021-03-03
Rated 5 out of 5 by from TurboTax was very easy It was a great experience! I will do it again next year!
Date published: 2021-03-03
Rated 5 out of 5 by from SUPER EASY !!!!! I will absolutely use Turbo tax again! Just so fast and easy !
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo Tax is extremely easy I like Turbo Tax and have used it since 2001. It is very easy to follow and I trust the results.
Date published: 2021-03-03
Rated 5 out of 5 by from I like Turbotax it is easy to use. They were very helpful for me to make corrections & get my taxes done right.
Date published: 2021-03-03
Rated 1 out of 5 by from Turbotax is great, but the Expert Service was poor I wanted to pay to have somebody do my taxes. At first, my expert was fantastic. She was quick to fill out forms and respond. But when we tried to move things over to Quality Control to review, the entire process stalled. I waited for a week with no status updates or information on where I was 'in queue' and ended up cancelling the entire process to handle it myself. The irony is that I spent an hour on the phone with a CPA to get the SYSTEM to work when he probably could have completed the QC in about 5 minutes total. I am a W-2 employee taking a standard deduction. This is absolute bread and butter, and Turbotax was not able to handle quickly. Due to the stimulus timing, I had to file quickly. As a result I had to spend more than I could have spent last month to file and prepare the docs, and wasted a few hours of my time between the two products.
Date published: 2021-03-03
Rated 4 out of 5 by from Easy to Use The Live experts were easy to get in contact with and super helpful! Finished everything within an hour.
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo Tax has made my life so much easier Turbo Tax is the best tax preparation and filing software I've ever used. CPA's don't even give me this much personal assistance, and they cost so much more. I love Turbo Tax and recommend it to everyone I can when talking about taxes.
Date published: 2021-03-03
Rated 5 out of 5 by from Turbotax ROCKS This is my 8th year, and this year I had extra financial add-ons. Turbotax made this extremely easy!
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 4441
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from good software, bad service response easy to use software. had an appointment scheduled and no one contacted me at appointment time!
Date published: 2021-03-03
Rated 5 out of 5 by from It really is free and easy!!!! My 1st time using turbotax and I think I'll always use them from now on. I already attempted using other tax companies but had no luck with getting all of my stuff organized. Turbotax proved to me how easy and helpful they are. The whole process was a walk in the park.
Date published: 2021-03-03
Rated 5 out of 5 by from TurboTax was very easy It was a great experience! I will do it again next year!
Date published: 2021-03-03
Rated 5 out of 5 by from SUPER EASY !!!!! I will absolutely use Turbo tax again! Just so fast and easy !
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo Tax is extremely easy I like Turbo Tax and have used it since 2001. It is very easy to follow and I trust the results.
Date published: 2021-03-03
Rated 5 out of 5 by from I like Turbotax it is easy to use. They were very helpful for me to make corrections & get my taxes done right.
Date published: 2021-03-03
Rated 1 out of 5 by from Turbotax is great, but the Expert Service was poor I wanted to pay to have somebody do my taxes. At first, my expert was fantastic. She was quick to fill out forms and respond. But when we tried to move things over to Quality Control to review, the entire process stalled. I waited for a week with no status updates or information on where I was 'in queue' and ended up cancelling the entire process to handle it myself. The irony is that I spent an hour on the phone with a CPA to get the SYSTEM to work when he probably could have completed the QC in about 5 minutes total. I am a W-2 employee taking a standard deduction. This is absolute bread and butter, and Turbotax was not able to handle quickly. Due to the stimulus timing, I had to file quickly. As a result I had to spend more than I could have spent last month to file and prepare the docs, and wasted a few hours of my time between the two products.
Date published: 2021-03-03
Rated 4 out of 5 by from Easy to Use The Live experts were easy to get in contact with and super helpful! Finished everything within an hour.
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo Tax has made my life so much easier Turbo Tax is the best tax preparation and filing software I've ever used. CPA's don't even give me this much personal assistance, and they cost so much more. I love Turbo Tax and recommend it to everyone I can when talking about taxes.
Date published: 2021-03-03
Rated 5 out of 5 by from Turbotax ROCKS This is my 8th year, and this year I had extra financial add-ons. Turbotax made this extremely easy!
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 4441