TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Great Tax Software Easy to use and to follow the step by step procedures, and it will lead you to the maximum refund possible, but some tax topic's understanding is needed in order to maximize your experience.
Date published: 2022-04-18
Rated 5 out of 5 by from Used for many years Have used Turbo Tax and Quicken for years and have always been satisfied. Easy to use and understand.
Date published: 2022-04-18
Rated 1 out of 5 by from Misleading marketing regarding state eFiling Intuit/Turbo Tax wording is so obviously misleading where it mentions FREE federal efile and a state... I have used your tax filing products for nearly 20 years and am ready to consider switching to another source. I paid the $25 for today's filing but that will likely be the last time. You should ask yourselves if your company reputation is worth a few exorbitant fees.
Date published: 2022-04-18
Rated 2 out of 5 by from gets harder to use every year Stop making it harder. Provide an option to skip deductions for people who don't want to itemizze.
Date published: 2022-04-18
Rated 5 out of 5 by from Could not be any easier! Turbo tax could not be any easier! User friendly, quick, & simple.
Date published: 2022-04-18
Rated 5 out of 5 by from User-friendly The tax process is neither easy, nor enjoyable. The focus on usability by the TurboTax team is evident.
Date published: 2022-04-18
Rated 5 out of 5 by from Easy to file taxes I like simplicity of working on my taxes. I have been using TurboTax for years and not planning to switch to another company.
Date published: 2022-04-18
Rated 5 out of 5 by from Super Easy easy to navigate and user friendly. Also super nice customer service reps and short waiting times even on the last day of filing -- reliable!
Date published: 2022-04-18
Rated 5 out of 5 by from Easy to use Worked great !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2022-04-18
Rated 5 out of 5 by from Without Turbo, we would have been lost!! Our live expert helped us out tremendously. Without her, we would definitely been lost. Very professional and had a lot of experience. Would recommend her to anyone needing tax advice.
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 4399
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great Tax Software Easy to use and to follow the step by step procedures, and it will lead you to the maximum refund possible, but some tax topic's understanding is needed in order to maximize your experience.
Date published: 2022-04-18
Rated 5 out of 5 by from Used for many years Have used Turbo Tax and Quicken for years and have always been satisfied. Easy to use and understand.
Date published: 2022-04-18
Rated 1 out of 5 by from Misleading marketing regarding state eFiling Intuit/Turbo Tax wording is so obviously misleading where it mentions FREE federal efile and a state... I have used your tax filing products for nearly 20 years and am ready to consider switching to another source. I paid the $25 for today's filing but that will likely be the last time. You should ask yourselves if your company reputation is worth a few exorbitant fees.
Date published: 2022-04-18
Rated 2 out of 5 by from gets harder to use every year Stop making it harder. Provide an option to skip deductions for people who don't want to itemizze.
Date published: 2022-04-18
Rated 5 out of 5 by from Could not be any easier! Turbo tax could not be any easier! User friendly, quick, & simple.
Date published: 2022-04-18
Rated 5 out of 5 by from User-friendly The tax process is neither easy, nor enjoyable. The focus on usability by the TurboTax team is evident.
Date published: 2022-04-18
Rated 5 out of 5 by from Easy to file taxes I like simplicity of working on my taxes. I have been using TurboTax for years and not planning to switch to another company.
Date published: 2022-04-18
Rated 5 out of 5 by from Super Easy easy to navigate and user friendly. Also super nice customer service reps and short waiting times even on the last day of filing -- reliable!
Date published: 2022-04-18
Rated 5 out of 5 by from Easy to use Worked great !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2022-04-18
Rated 5 out of 5 by from Without Turbo, we would have been lost!! Our live expert helped us out tremendously. Without her, we would definitely been lost. Very professional and had a lot of experience. Would recommend her to anyone needing tax advice.
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 4399