TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from Pretty easy to understand Turbo Tax was great for my federal return, always pointing me in the right direction. However, the state program had me having to go through all the paperwork I used for the Federal return over and over with little help from the program itself.
Date published: 2022-12-31
Rated 5 out of 5 by from Great way to file online. Very easy site to navigate to file state and federal tax returns. Highly recommend using TurboTax.
Date published: 2022-12-31
Rated 5 out of 5 by from Had to file by mail Very easy to follow instructions. Worth the money.
Date published: 2022-12-31
Rated 4 out of 5 by from Downgraded from H& B this year to Premier:great Only problem is a little glitchy if you live in one state and work 100% in another. Going to take a look at the previous years taxes and possibly amend them.
Date published: 2022-12-31
Rated 5 out of 5 by from Easy! I love using Turbo Tax!!!!! Always my go-to for tax needs!
Date published: 2022-12-31
Rated 4 out of 5 by from Helpful TurboTax live experts were very helpful with my taxes. Did everything to help me better understand my taxes. Was with me every step of the way.
Date published: 2022-12-31
Rated 5 out of 5 by from Turbo Tax is outstanding! I am very pleased with the results of my work with TurboTax on my 2021 tax returns.
Date published: 2022-12-30
Rated 5 out of 5 by from started bumpy but we're here I wasn't able to keep the download open initially, not sure what happened. After 5 minutes this version guided me to a great return.
Date published: 2022-12-30
Rated 3 out of 5 by from Wizard handles most popular scenarios unlike older I've used Turbotax for 20+ yrs , older version handled non standard situations better than newer versions. Example, I have been laid off numerous times over the last 15 yrs due to working in IT (cant compete with foreign workers making less for the same job) anyway.... when I collect Social Security I always have taxes taken out.. In Turbotax 2021 Home and Business, for my 1099-g no where did the wizard ask were taxes taken out (not common) where as in all previous version it did ask. I was forced to go into the raw tax forms and enter it manually.
Date published: 2022-12-30
Rated 3 out of 5 by from 2021 Download Divorce caused Turbo problems when I attempted to do it online. I was instructed to make a new acct., correct, but, I lost my depriciation schedules, etc., and it was terribly stressful event. I filed an extension, thought I had penalities, I was accused by my ex as being a felon! No! Dumb. So, somehow, in Dec.
Date published: 2022-12-30
All TurboTax® Offerings Reviews - Page 4385
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Pretty easy to understand Turbo Tax was great for my federal return, always pointing me in the right direction. However, the state program had me having to go through all the paperwork I used for the Federal return over and over with little help from the program itself.
Date published: 2022-12-31
Rated 5 out of 5 by from Great way to file online. Very easy site to navigate to file state and federal tax returns. Highly recommend using TurboTax.
Date published: 2022-12-31
Rated 5 out of 5 by from Had to file by mail Very easy to follow instructions. Worth the money.
Date published: 2022-12-31
Rated 4 out of 5 by from Downgraded from H& B this year to Premier:great Only problem is a little glitchy if you live in one state and work 100% in another. Going to take a look at the previous years taxes and possibly amend them.
Date published: 2022-12-31
Rated 5 out of 5 by from Easy! I love using Turbo Tax!!!!! Always my go-to for tax needs!
Date published: 2022-12-31
Rated 4 out of 5 by from Helpful TurboTax live experts were very helpful with my taxes. Did everything to help me better understand my taxes. Was with me every step of the way.
Date published: 2022-12-31
Rated 5 out of 5 by from Turbo Tax is outstanding! I am very pleased with the results of my work with TurboTax on my 2021 tax returns.
Date published: 2022-12-30
Rated 5 out of 5 by from started bumpy but we're here I wasn't able to keep the download open initially, not sure what happened. After 5 minutes this version guided me to a great return.
Date published: 2022-12-30
Rated 3 out of 5 by from Wizard handles most popular scenarios unlike older I've used Turbotax for 20+ yrs , older version handled non standard situations better than newer versions. Example, I have been laid off numerous times over the last 15 yrs due to working in IT (cant compete with foreign workers making less for the same job) anyway.... when I collect Social Security I always have taxes taken out.. In Turbotax 2021 Home and Business, for my 1099-g no where did the wizard ask were taxes taken out (not common) where as in all previous version it did ask. I was forced to go into the raw tax forms and enter it manually.
Date published: 2022-12-30
Rated 3 out of 5 by from 2021 Download Divorce caused Turbo problems when I attempted to do it online. I was instructed to make a new acct., correct, but, I lost my depriciation schedules, etc., and it was terribly stressful event. I filed an extension, thought I had penalities, I was accused by my ex as being a felon! No! Dumb. So, somehow, in Dec.
Date published: 2022-12-30
All TurboTax® Offerings Reviews - Page 4385