TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Turbo Tax rocks! Forms and process were encouraging and simple, step by step
Date published: 2022-04-22
Rated 4 out of 5 by from Turbo Tax is awesome I like Turbo Tax, they are nice and good experience, I will use it next year.
Date published: 2022-04-22
Rated 4 out of 5 by from Turbo Tax Needs Work I have used Turbo Tax for many years and have generally been very satisfied with it. For the past 3 years I have struggled greatly with the data input for foreign tax credit resulting from dividends on foreign investments, the simplest category of foreign income. Please consider a simpler data entry scheme, e.g., user enters a list of countries and dividend amounts for each then Turbo Tax builds Form 1116s according to IRS requirements. Your current scheme results in significant rework when the data entered with the current input scheme results in unusable Form 1116s.
Date published: 2022-04-22
Rated 5 out of 5 by from I can trust Turbo Tax Every representative and tax expert was incredibly helpful and guided me every step of the way. I'm not a tax person, but they actually took the time to answer my questions as it pertained to my financial lifestyle.
Date published: 2022-04-22
Rated 2 out of 5 by from Turbo Tax Isn't Living up to their potential I e-filed my tax returns early (02/17/2022) after paying the Turbo Tax fees. I logged on today to print my returns and was informed I still had not e-filed my returns EVEN THOUGH I COMPLETED EVERYTHING ON 02/17/2022. I found a lot more issues and problems with Turbo Tax this year, compared with prior years (have been using for more than 20 years).
Date published: 2022-04-22
Rated 5 out of 5 by from TurboTax is easy - even for me It guides you through questions and even offers explanations if you don't understand.
Date published: 2022-04-22
Rated 5 out of 5 by from Turbo Tax is awesome I had never used the assistant before but now that taxes are getting more complicated I will surely, great service.
Date published: 2022-04-22
Rated 5 out of 5 by from Better with TurboTax This was my first year getting live expert help with taxes and everything went really well. Taxes are never fun but TurboTax was very helpful and everyone that helped with my case was always going above and beyond to assist me. If I had any questions or concerns they were resolved very quickly. I could not ask for anything more and will be coming back again for next year taxes for sure! 5 Star service and quality work!
Date published: 2022-04-22
Rated 5 out of 5 by from Turbo Tax save my life I don't like doing things in general but once I managed to find my W-2 man it was ez pz bb.
Date published: 2022-04-22
Rated 5 out of 5 by from totally helped us finish our return start to end We engaged with Michael L he was brilliant Will request Micheal L again
Date published: 2022-04-22
All TurboTax® Offerings Reviews - Page 4338
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax rocks! Forms and process were encouraging and simple, step by step
Date published: 2022-04-22
Rated 4 out of 5 by from Turbo Tax is awesome I like Turbo Tax, they are nice and good experience, I will use it next year.
Date published: 2022-04-22
Rated 4 out of 5 by from Turbo Tax Needs Work I have used Turbo Tax for many years and have generally been very satisfied with it. For the past 3 years I have struggled greatly with the data input for foreign tax credit resulting from dividends on foreign investments, the simplest category of foreign income. Please consider a simpler data entry scheme, e.g., user enters a list of countries and dividend amounts for each then Turbo Tax builds Form 1116s according to IRS requirements. Your current scheme results in significant rework when the data entered with the current input scheme results in unusable Form 1116s.
Date published: 2022-04-22
Rated 5 out of 5 by from I can trust Turbo Tax Every representative and tax expert was incredibly helpful and guided me every step of the way. I'm not a tax person, but they actually took the time to answer my questions as it pertained to my financial lifestyle.
Date published: 2022-04-22
Rated 2 out of 5 by from Turbo Tax Isn't Living up to their potential I e-filed my tax returns early (02/17/2022) after paying the Turbo Tax fees. I logged on today to print my returns and was informed I still had not e-filed my returns EVEN THOUGH I COMPLETED EVERYTHING ON 02/17/2022. I found a lot more issues and problems with Turbo Tax this year, compared with prior years (have been using for more than 20 years).
Date published: 2022-04-22
Rated 5 out of 5 by from TurboTax is easy - even for me It guides you through questions and even offers explanations if you don't understand.
Date published: 2022-04-22
Rated 5 out of 5 by from Turbo Tax is awesome I had never used the assistant before but now that taxes are getting more complicated I will surely, great service.
Date published: 2022-04-22
Rated 5 out of 5 by from Better with TurboTax This was my first year getting live expert help with taxes and everything went really well. Taxes are never fun but TurboTax was very helpful and everyone that helped with my case was always going above and beyond to assist me. If I had any questions or concerns they were resolved very quickly. I could not ask for anything more and will be coming back again for next year taxes for sure! 5 Star service and quality work!
Date published: 2022-04-22
Rated 5 out of 5 by from Turbo Tax save my life I don't like doing things in general but once I managed to find my W-2 man it was ez pz bb.
Date published: 2022-04-22
Rated 5 out of 5 by from totally helped us finish our return start to end We engaged with Michael L he was brilliant Will request Micheal L again
Date published: 2022-04-22
All TurboTax® Offerings Reviews - Page 4338