TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Awesome Was very helpful answered all questions I had from prior years and this year
Date published: 2023-03-16
Rated 2 out of 5 by from I never review products. This has gone downhill Used to be a great product. Would get better every year. This year IDK what happened. A bunch of product managers messed up and everything was way more manual. Had to upgrade to premium chat. These people wasted so much of my time answering the wrong questions. Thanks for stealing my money, Turbo Tax.
Date published: 2023-03-16
Rated 4 out of 5 by from Easy to do Taxes, but the upselling is a bit much Like using TurboTax because even CPAs use it today too. THe upselling is a lot and a bit disengenious when asking if you want the premium benefits when filing. They make it sound like they are included but it is in fact a new fee
Date published: 2023-03-16
Rated 5 out of 5 by from Easy to use. Turbotax was very easy to use and it was quick! Thank you!
Date published: 2023-03-16
Rated 5 out of 5 by from Super Job - Job skilled - super people I just couldn't be more pleased with the experience - I will do this again next year
Date published: 2023-03-16
Rated 4 out of 5 by from Useful but too many fees TurboTax is helpful because it teaches you more about how to file taxes, the meaning of tax language, and ways to maximize deductions. However, it seems to force you to pay fee after fee to get the help you need. In the future, I plan to take what I learned from this filing program, and use it to file my taxes independently.
Date published: 2023-03-16
Rated 5 out of 5 by from Turbo Tax is fantastic! Filing my taxes with Turbo Tax is honestly one of the easiest things I have ever done. I was instructed perfectly on how to complete each step and fill out each form completely. When I got stuck they had extra link and pop up boxes with additional instructions to guide me to the finish line. Thank you Turbo Tax. I am recommending you to all of my friends and family!
Date published: 2023-03-16
Rated 4 out of 5 by from Turbo Tax is good No problem using program ……………………………………………………………..
Date published: 2023-03-16
Rated 2 out of 5 by from Fees Turbotax shouldn't say it is free when they add fees at the end when trying to file taxes.
Date published: 2023-03-16
Rated 5 out of 5 by from TurboTax is by far the best I haven't left since I started with Turbo! I trust the process.
Date published: 2023-03-16
All TurboTax® Offerings Reviews - Page 433
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
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Rated 5 out of 5 by from Awesome Was very helpful answered all questions I had from prior years and this year
Date published: 2023-03-16
Rated 2 out of 5 by from I never review products. This has gone downhill Used to be a great product. Would get better every year. This year IDK what happened. A bunch of product managers messed up and everything was way more manual. Had to upgrade to premium chat. These people wasted so much of my time answering the wrong questions. Thanks for stealing my money, Turbo Tax.
Date published: 2023-03-16
Rated 4 out of 5 by from Easy to do Taxes, but the upselling is a bit much Like using TurboTax because even CPAs use it today too. THe upselling is a lot and a bit disengenious when asking if you want the premium benefits when filing. They make it sound like they are included but it is in fact a new fee
Date published: 2023-03-16
Rated 5 out of 5 by from Easy to use. Turbotax was very easy to use and it was quick! Thank you!
Date published: 2023-03-16
Rated 5 out of 5 by from Super Job - Job skilled - super people I just couldn't be more pleased with the experience - I will do this again next year
Date published: 2023-03-16
Rated 4 out of 5 by from Useful but too many fees TurboTax is helpful because it teaches you more about how to file taxes, the meaning of tax language, and ways to maximize deductions. However, it seems to force you to pay fee after fee to get the help you need. In the future, I plan to take what I learned from this filing program, and use it to file my taxes independently.
Date published: 2023-03-16
Rated 5 out of 5 by from Turbo Tax is fantastic! Filing my taxes with Turbo Tax is honestly one of the easiest things I have ever done. I was instructed perfectly on how to complete each step and fill out each form completely. When I got stuck they had extra link and pop up boxes with additional instructions to guide me to the finish line. Thank you Turbo Tax. I am recommending you to all of my friends and family!
Date published: 2023-03-16
Rated 4 out of 5 by from Turbo Tax is good No problem using program ……………………………………………………………..
Date published: 2023-03-16
Rated 2 out of 5 by from Fees Turbotax shouldn't say it is free when they add fees at the end when trying to file taxes.
Date published: 2023-03-16
Rated 5 out of 5 by from TurboTax is by far the best I haven't left since I started with Turbo! I trust the process.
Date published: 2023-03-16
All TurboTax® Offerings Reviews - Page 433