TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
Barbell23 from
Awesome
Was very helpful answered all questions I had from prior years and this year
Date published: 2023-03-16
Rated 2 out of 5 by
justdoingtaxesok from
I never review products. This has gone downhill
Used to be a great product. Would get better every year. This year IDK what happened. A bunch of product managers messed up and everything was way more manual. Had to upgrade to premium chat. These people wasted so much of my time answering the wrong questions. Thanks for stealing my money, Turbo Tax.
Date published: 2023-03-16
Rated 4 out of 5 by
Koko123789 from
Easy to do Taxes, but the upselling is a bit much
Like using TurboTax because even CPAs use it today too. THe upselling is a lot and a bit disengenious when asking if you want the premium benefits when filing. They make it sound like they are included but it is in fact a new fee
Date published: 2023-03-16
Rated 5 out of 5 by
Sunflower10999 from
Easy to use.
Turbotax was very easy to use and it was quick! Thank you!
Date published: 2023-03-16
Rated 5 out of 5 by
Rocket007 from
Super Job - Job skilled - super people
I just couldn't be more pleased with the experience - I will do this again next year
Date published: 2023-03-16
Rated 4 out of 5 by
Rose19836789 from
Useful but too many fees
TurboTax is helpful because it teaches you more about how to file taxes, the meaning of tax language, and ways to maximize deductions. However, it seems to force you to pay fee after fee to get the help you need. In the future, I plan to take what I learned from this filing program, and use it to file my taxes independently.
Date published: 2023-03-16
Rated 5 out of 5 by
Mariaann320 from
Turbo Tax is fantastic!
Filing my taxes with Turbo Tax is honestly one of the easiest things I have ever done. I was instructed perfectly on how to complete each step and fill out each form completely. When I got stuck they had extra link and pop up boxes with additional instructions to guide me to the finish line. Thank you Turbo Tax. I am recommending you to all of my friends and family!
Date published: 2023-03-16
Rated 4 out of 5 by
Ralph031957 from
Turbo Tax is good
No problem using program ……………………………………………………………..
Date published: 2023-03-16
Rated 2 out of 5 by
Fab795 from
Fees
Turbotax shouldn't say it is free when they add fees at the end when trying to file taxes.
Date published: 2023-03-16
Rated 5 out of 5 by
Shay5176 from
TurboTax is by far the best
I haven't left since I started with Turbo! I trust the process.
All TurboTax® Offerings Reviews - Page 433
Date published: 2023-03-16
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Barbell23 from
Awesome
Was very helpful answered all questions I had from prior years and this year
Date published: 2023-03-16
Rated 2 out of 5 by
justdoingtaxesok from
I never review products. This has gone downhill
Used to be a great product. Would get better every year. This year IDK what happened. A bunch of product managers messed up and everything was way more manual. Had to upgrade to premium chat. These people wasted so much of my time answering the wrong questions. Thanks for stealing my money, Turbo Tax.
Date published: 2023-03-16
Rated 4 out of 5 by
Koko123789 from
Easy to do Taxes, but the upselling is a bit much
Like using TurboTax because even CPAs use it today too. THe upselling is a lot and a bit disengenious when asking if you want the premium benefits when filing. They make it sound like they are included but it is in fact a new fee
Date published: 2023-03-16
Rated 5 out of 5 by
Sunflower10999 from
Easy to use.
Turbotax was very easy to use and it was quick! Thank you!
Date published: 2023-03-16
Rated 5 out of 5 by
Rocket007 from
Super Job - Job skilled - super people
I just couldn't be more pleased with the experience - I will do this again next year
Date published: 2023-03-16
Rated 4 out of 5 by
Rose19836789 from
Useful but too many fees
TurboTax is helpful because it teaches you more about how to file taxes, the meaning of tax language, and ways to maximize deductions. However, it seems to force you to pay fee after fee to get the help you need. In the future, I plan to take what I learned from this filing program, and use it to file my taxes independently.
Date published: 2023-03-16
Rated 5 out of 5 by
Mariaann320 from
Turbo Tax is fantastic!
Filing my taxes with Turbo Tax is honestly one of the easiest things I have ever done. I was instructed perfectly on how to complete each step and fill out each form completely. When I got stuck they had extra link and pop up boxes with additional instructions to guide me to the finish line. Thank you Turbo Tax. I am recommending you to all of my friends and family!
Date published: 2023-03-16
Rated 4 out of 5 by
Ralph031957 from
Turbo Tax is good
No problem using program ……………………………………………………………..
Date published: 2023-03-16
Rated 2 out of 5 by
Fab795 from
Fees
Turbotax shouldn't say it is free when they add fees at the end when trying to file taxes.
Date published: 2023-03-16
Rated 5 out of 5 by
Shay5176 from
TurboTax is by far the best
I haven't left since I started with Turbo! I trust the process.
All TurboTax® Offerings Reviews - Page 433
Date published: 2023-03-16