TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
Lainey1300 from
Turbo Tax offers great service
This was very user friendly. Fast and accurate. Will definitely use again.
Date published: 2022-03-14
Rated 5 out of 5 by
Tajin100 from
No stress!
Paul helped me step up with a tax expert. He answered all my questions in a way that I understand. Brandyce was amazing. Definitely will use TurboTax for next tax season.
Date published: 2022-03-14
Rated 5 out of 5 by
l fitz from
so easy
super easy to use and like that they keep my info from last year.
Date published: 2022-03-14
Rated 5 out of 5 by
Fang Yu from
TurboTax is easy to use
TurboTax is easy to use. Didn't have any issues. No live support is needed.
Date published: 2022-03-14
Rated 3 out of 5 by
snags and bugs from
Same problems every year with state and city
Every year, turbotax business can not complete the nyc business forms. Great product for the federal. We do the 1120-s. Great product for the state. We do NY State s-corp Completely DROP the ball every year, with no changes and never works well for the NYC GENERAL CORP tax forms... hours and hours with help desk... uninstall reinstall... new confirmation number.... NYC files download but don't ever start in turbo tax... AND, then they claim you can't efile nyc business, when nyc expects all business to be efile-ing...
Date published: 2022-03-14
Rated 4 out of 5 by
Davidlee2295 from
Turbox is convenient but can be better
Everything was great, but my tax returns are significantly less this year. It would be great if there was a feature that explain what caused the difference.
Date published: 2022-03-14
Rated 5 out of 5 by
SH87 from
Quick and Easy
Walked me through each step. It was super easy and once I gathered all the info I needed, entering it in TurboTax was a breeze.
Date published: 2022-03-14
Rated 2 out of 5 by
Ildi2021 from
Not Happy
TurboTax Business wanted information on a form that was irrelevant to my tax return. Because it went back to it over and over I spent hours trying to fix it. At the end, I couldn't E-file my return.
Date published: 2022-03-14
Rated 3 out of 5 by
Tom SD from
First time I have had a problem with Turbo Tax
I have used Turbo tax for years. Last year I started using it for filing LLC business returns. My federal return was filed with no problems. K-1's printed. Everything OK. But the state information (CA) would not properly populate the state form. I ended up having to paper file my state returns.
Date published: 2022-03-14
Rated 2 out of 5 by
MAJOM from
Not great, seems obsolete
There is no way to transfer the draft return you do online. Additionally, all the tax forms need to be enter manually. There is an option upload ONLY if your employer is enrolled in the transfer of e- forms and you would ahve to log in into your pay site. For the reest of the forms... you are out luck.
All TurboTax® Offerings Reviews - Page 4307
Date published: 2022-03-14
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
Lainey1300 from
Turbo Tax offers great service
This was very user friendly. Fast and accurate. Will definitely use again.
Date published: 2022-03-14
Rated 5 out of 5 by
Tajin100 from
No stress!
Paul helped me step up with a tax expert. He answered all my questions in a way that I understand. Brandyce was amazing. Definitely will use TurboTax for next tax season.
Date published: 2022-03-14
Rated 5 out of 5 by
l fitz from
so easy
super easy to use and like that they keep my info from last year.
Date published: 2022-03-14
Rated 5 out of 5 by
Fang Yu from
TurboTax is easy to use
TurboTax is easy to use. Didn't have any issues. No live support is needed.
Date published: 2022-03-14
Rated 3 out of 5 by
snags and bugs from
Same problems every year with state and city
Every year, turbotax business can not complete the nyc business forms. Great product for the federal. We do the 1120-s. Great product for the state. We do NY State s-corp Completely DROP the ball every year, with no changes and never works well for the NYC GENERAL CORP tax forms... hours and hours with help desk... uninstall reinstall... new confirmation number.... NYC files download but don't ever start in turbo tax... AND, then they claim you can't efile nyc business, when nyc expects all business to be efile-ing...
Date published: 2022-03-14
Rated 4 out of 5 by
Davidlee2295 from
Turbox is convenient but can be better
Everything was great, but my tax returns are significantly less this year. It would be great if there was a feature that explain what caused the difference.
Date published: 2022-03-14
Rated 5 out of 5 by
SH87 from
Quick and Easy
Walked me through each step. It was super easy and once I gathered all the info I needed, entering it in TurboTax was a breeze.
Date published: 2022-03-14
Rated 2 out of 5 by
Ildi2021 from
Not Happy
TurboTax Business wanted information on a form that was irrelevant to my tax return. Because it went back to it over and over I spent hours trying to fix it. At the end, I couldn't E-file my return.
Date published: 2022-03-14
Rated 3 out of 5 by
Tom SD from
First time I have had a problem with Turbo Tax
I have used Turbo tax for years. Last year I started using it for filing LLC business returns. My federal return was filed with no problems. K-1's printed. Everything OK. But the state information (CA) would not properly populate the state form. I ended up having to paper file my state returns.
Date published: 2022-03-14
Rated 2 out of 5 by
MAJOM from
Not great, seems obsolete
There is no way to transfer the draft return you do online. Additionally, all the tax forms need to be enter manually. There is an option upload ONLY if your employer is enrolled in the transfer of e- forms and you would ahve to log in into your pay site. For the reest of the forms... you are out luck.
All TurboTax® Offerings Reviews - Page 4307
Date published: 2022-03-14