TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.
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TurboTax Online
TurboTax Live
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Rated 5 out of 5 by
givememymoney21 from
Turbo Tax is awesome! Easy and no worries!
This is my third year filing with turbotax, and I will not do my taxes anywhere else! I've had horrible experiences with tax preparers not telling me how much they charged me until my taxes are filed and I no longer have to deal with that!
Date published: 2021-03-05
Rated 4 out of 5 by
Sawyer651 from
Turbo Tax is ok.
It was still stressful doing my taxes, but I got them done with turbotax.
Date published: 2021-03-05
Rated 1 out of 5 by
DS102 from
Terrible Support
I used the online help and was connected to Andrew. He tried to walk me through my question about a 1099-nec. He instructed me to delete some forms. In the process he instructed me to delete my entire business entry. He was then silent for a few moments and knew he had made a mistake, I ended up with a voucher for a measly $78. For the time an frustration this caused I should have been given a better compensation the voucher was a slap in the face. I called to talk to a manager, I was left on hold for 16 minutes and then was hung up on without having the chance to speak with someone. I had already provided my contact information, but no one reached out to help me. I have used turbo tax for 14 year I can believe they would treat a loyal customer so poorly.
Date published: 2021-03-05
Rated 4 out of 5 by
David Stoves from
turbotax is slow
turbotax is slow. turbotax is correct. i rate as 7 out of 10.
Date published: 2021-03-05
Rated 5 out of 5 by
Julesalive from
turbo tax is sooo user friendly! love them!
Every year i'm impressed with the simplicity of turbo tax online filing. Thank you for making it so simple!!!
Date published: 2021-03-05
Rated 5 out of 5 by
antonia21 from
happy
Mom loves doing her taxes with you. Always easy and accurate
Date published: 2021-03-05
Rated 4 out of 5 by
RickyRocktheman from
Some bugs but overall okay
The TurboTax product works good as you are doing it but it is confusing at the end when you have to fix errors. I don't understand why I have to go to the actual long form to fix the errors. This has always been a problem with turbotax. This year after I got all done and sent my efile to the IRS, an error message came up that it did not send because I needed another update. I went to the "check for updates" and after the program downloaded and installed the update, it crashed. I had to go through a big hassle to finally send my taxes. I restarted my computer which brought the turbotax program back and I was able to send. It did bring some consternation as I thought I had lost all my hard work.
Date published: 2021-03-05
Rated 5 out of 5 by
Happy to file early from
Turbo Tax Rocks
Turbo Tax is one of the few things that make my life easier; particularly with respect to 2020
Date published: 2021-03-05
Rated 1 out of 5 by
witmik56 from
Third time e-filing my state
I finished my taxes in the first week in Feb. or so I though so, TurboTax said I was done . the next day I get a e-mail saying my state has been rejected ! I go back to turbo and it now tells me they are waiting for updates to there software. And to wait for the updates. It is now March it happened again state rejected and turbo says waiting for another update ? And I don't know yet if it will happen again.
Date published: 2021-03-05
Rated 5 out of 5 by
chucky b jr from
great
The federal and state process went smoothly and I`m well satisfied
All TurboTax® Offerings Reviews - Page 4300
Date published: 2021-03-05
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
givememymoney21 from
Turbo Tax is awesome! Easy and no worries!
This is my third year filing with turbotax, and I will not do my taxes anywhere else! I've had horrible experiences with tax preparers not telling me how much they charged me until my taxes are filed and I no longer have to deal with that!
Date published: 2021-03-05
Rated 4 out of 5 by
Sawyer651 from
Turbo Tax is ok.
It was still stressful doing my taxes, but I got them done with turbotax.
Date published: 2021-03-05
Rated 1 out of 5 by
DS102 from
Terrible Support
I used the online help and was connected to Andrew. He tried to walk me through my question about a 1099-nec. He instructed me to delete some forms. In the process he instructed me to delete my entire business entry. He was then silent for a few moments and knew he had made a mistake, I ended up with a voucher for a measly $78. For the time an frustration this caused I should have been given a better compensation the voucher was a slap in the face. I called to talk to a manager, I was left on hold for 16 minutes and then was hung up on without having the chance to speak with someone. I had already provided my contact information, but no one reached out to help me. I have used turbo tax for 14 year I can believe they would treat a loyal customer so poorly.
Date published: 2021-03-05
Rated 4 out of 5 by
David Stoves from
turbotax is slow
turbotax is slow. turbotax is correct. i rate as 7 out of 10.
Date published: 2021-03-05
Rated 5 out of 5 by
Julesalive from
turbo tax is sooo user friendly! love them!
Every year i'm impressed with the simplicity of turbo tax online filing. Thank you for making it so simple!!!
Date published: 2021-03-05
Rated 5 out of 5 by
antonia21 from
happy
Mom loves doing her taxes with you. Always easy and accurate
Date published: 2021-03-05
Rated 4 out of 5 by
RickyRocktheman from
Some bugs but overall okay
The TurboTax product works good as you are doing it but it is confusing at the end when you have to fix errors. I don't understand why I have to go to the actual long form to fix the errors. This has always been a problem with turbotax. This year after I got all done and sent my efile to the IRS, an error message came up that it did not send because I needed another update. I went to the "check for updates" and after the program downloaded and installed the update, it crashed. I had to go through a big hassle to finally send my taxes. I restarted my computer which brought the turbotax program back and I was able to send. It did bring some consternation as I thought I had lost all my hard work.
Date published: 2021-03-05
Rated 5 out of 5 by
Happy to file early from
Turbo Tax Rocks
Turbo Tax is one of the few things that make my life easier; particularly with respect to 2020
Date published: 2021-03-05
Rated 1 out of 5 by
witmik56 from
Third time e-filing my state
I finished my taxes in the first week in Feb. or so I though so, TurboTax said I was done . the next day I get a e-mail saying my state has been rejected ! I go back to turbo and it now tells me they are waiting for updates to there software. And to wait for the updates. It is now March it happened again state rejected and turbo says waiting for another update ? And I don't know yet if it will happen again.
Date published: 2021-03-05
Rated 5 out of 5 by
chucky b jr from
great
The federal and state process went smoothly and I`m well satisfied
All TurboTax® Offerings Reviews - Page 4300
Date published: 2021-03-05