TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Rated 4 out of 5 by from very good product, but getting too expensive. easy program, but getting too expensive. support is good
Date published: 2021-06-04
Rated 1 out of 5 by from not correct data would not let me select the date available to texas for paying its
Date published: 2021-06-04
Rated 3 out of 5 by from TurboTax fails to deliver on Foreign Tax Income Once again, TurboTax makes it impossible to e-file due to weaknesses and errors in your 'Foreign Tax Credit' Form 1116 software and translation to IRS database. Why can't you improve/fix this known issue and be a product that knowledgeable users can experience success with. Even accountants are complaining about this failure. Just get it done already.
Date published: 2021-06-04
Rated 3 out of 5 by from Turbo Tax needs to Fix Va dept I can file eletr The torbo tax working great for my fed return but wont let me file my VA state tax , it need giving me errors and when I go look the error is my business name and it is right
Date published: 2021-06-04
Rated 5 out of 5 by from Turbo is always the best nd easy way This is my 3rd yr filing with turbo tax nd its been awesome so far
Date published: 2021-06-04
Rated 5 out of 5 by from Great service Easy as it can get. Harry made it a pleasurable experience.
Date published: 2021-06-04
Rated 3 out of 5 by from TurboTax Home and Business - I'm Exhaused! 2020 and 2019 Turbo Tax Home and Business was difficult to download to even start my returns. Appeared to be in some kind of loop. Difficult to find the "download" from the main screen. On-line records showed I had not filed my taxes in 2019 using Turbo Tax H&B, but I had. Suggest a little more testing and quality assurance work before releasing 2021 TT.
Date published: 2021-06-04
Rated 5 out of 5 by from Great very easy to use. It is also affordable. I would recommend to a friend.
Date published: 2021-06-04
Rated 1 out of 5 by from horriblw every year I have to call to get a code to unlock the state software. takes hours to get through and then usually the turbo tax employee is "not familiar " with the issue. takes another hour to explain and get if fixed. after all that I cannot even e-file the state, it doesn't work and legally I am obligated to e-file. I hesitate to call turbo tax again. just time consuming and frustrating. would like to switch software next year.
Date published: 2021-06-04
Rated 5 out of 5 by from My whole experience was wonderful. Totally worth it to get the expert help. We haven’t gotten a refund in 20yrs (even with a dependent) this year we are getting $$ back! Marianne was amazing.
Date published: 2021-06-04
All TurboTax® Offerings Reviews - Page 426
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from very good product, but getting too expensive. easy program, but getting too expensive. support is good
Date published: 2021-06-04
Rated 1 out of 5 by from not correct data would not let me select the date available to texas for paying its
Date published: 2021-06-04
Rated 3 out of 5 by from TurboTax fails to deliver on Foreign Tax Income Once again, TurboTax makes it impossible to e-file due to weaknesses and errors in your 'Foreign Tax Credit' Form 1116 software and translation to IRS database. Why can't you improve/fix this known issue and be a product that knowledgeable users can experience success with. Even accountants are complaining about this failure. Just get it done already.
Date published: 2021-06-04
Rated 3 out of 5 by from Turbo Tax needs to Fix Va dept I can file eletr The torbo tax working great for my fed return but wont let me file my VA state tax , it need giving me errors and when I go look the error is my business name and it is right
Date published: 2021-06-04
Rated 5 out of 5 by from Turbo is always the best nd easy way This is my 3rd yr filing with turbo tax nd its been awesome so far
Date published: 2021-06-04
Rated 5 out of 5 by from Great service Easy as it can get. Harry made it a pleasurable experience.
Date published: 2021-06-04
Rated 3 out of 5 by from TurboTax Home and Business - I'm Exhaused! 2020 and 2019 Turbo Tax Home and Business was difficult to download to even start my returns. Appeared to be in some kind of loop. Difficult to find the "download" from the main screen. On-line records showed I had not filed my taxes in 2019 using Turbo Tax H&B, but I had. Suggest a little more testing and quality assurance work before releasing 2021 TT.
Date published: 2021-06-04
Rated 5 out of 5 by from Great very easy to use. It is also affordable. I would recommend to a friend.
Date published: 2021-06-04
Rated 1 out of 5 by from horriblw every year I have to call to get a code to unlock the state software. takes hours to get through and then usually the turbo tax employee is "not familiar " with the issue. takes another hour to explain and get if fixed. after all that I cannot even e-file the state, it doesn't work and legally I am obligated to e-file. I hesitate to call turbo tax again. just time consuming and frustrating. would like to switch software next year.
Date published: 2021-06-04
Rated 5 out of 5 by from My whole experience was wonderful. Totally worth it to get the expert help. We haven’t gotten a refund in 20yrs (even with a dependent) this year we are getting $$ back! Marianne was amazing.
Date published: 2021-06-04
All TurboTax® Offerings Reviews - Page 426