TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281687 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from TurboTax is Great! I love how easy it makes the filing tax process go.
Date published: 2021-04-07
Rated 2 out of 5 by from if you like to re-enter your data, this is it I have five years of saved TurboTax records on this computer. The program could not recognize the files and I had to re-enter all the data. When I looked for a pin number to file the return Turbotax didn't recognize me and offered me a 20% discount "because I filed elsewhere last year".
Date published: 2021-04-07
Rated 5 out of 5 by from I love TurboTax TurboTax is very easy and user friendly. It saves so much time.
Date published: 2021-04-07
Rated 5 out of 5 by from The Live Chat is worth every penny! They're so helpful, if you tell them your situation they'll tell you what you qualify for or what isn't an actual deduction. Talking to a human (SUPER NICE HUMANS BTW) really makes this process easy. I'll pay extra every year from now on. Definitely worth the money.
Date published: 2021-04-07
Rated 5 out of 5 by from Great product and awesome support. Had an error on my 1040, 1099-R. Told me what was wrong. Also, had step by step instructions made so easy correct and update. Thanks you Turbo tax !!!!!
Date published: 2021-04-07
Rated 1 out of 5 by from Terrible Experience It took me hours, and multiple calls to figure out an issue TurboTax had in the software for charitable contributions form 1040. Will not use TurboTax again.
Date published: 2021-04-07
Rated 5 out of 5 by from Program was easy to work with. My contact with representatives this year in resolving some minor issues was excellent and timely.
Date published: 2021-04-07
Rated 5 out of 5 by from Incredible Scope! Great Product! I've used for years!! Never had any issues. The only thing I find confusing is the confusion on which product you are signing into & where to find the downloads for the year. I normally have to call & get them to walk me through this! Consider simplifying this process!!
Date published: 2021-04-07
Rated 5 out of 5 by from TurboTax is wonderful! TurboTax was very simple and took the headache out of taxes. You can tell they gave extreme attention to detail and phrased each step very simply.
Date published: 2021-04-07
Rated 4 out of 5 by from Good Very good. Could make it easier for people retired who only have basic items to file.
Date published: 2021-04-07
All TurboTax® Offerings Reviews - Page 4249
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is Great! I love how easy it makes the filing tax process go.
Date published: 2021-04-07
Rated 2 out of 5 by from if you like to re-enter your data, this is it I have five years of saved TurboTax records on this computer. The program could not recognize the files and I had to re-enter all the data. When I looked for a pin number to file the return Turbotax didn't recognize me and offered me a 20% discount "because I filed elsewhere last year".
Date published: 2021-04-07
Rated 5 out of 5 by from I love TurboTax TurboTax is very easy and user friendly. It saves so much time.
Date published: 2021-04-07
Rated 5 out of 5 by from The Live Chat is worth every penny! They're so helpful, if you tell them your situation they'll tell you what you qualify for or what isn't an actual deduction. Talking to a human (SUPER NICE HUMANS BTW) really makes this process easy. I'll pay extra every year from now on. Definitely worth the money.
Date published: 2021-04-07
Rated 5 out of 5 by from Great product and awesome support. Had an error on my 1040, 1099-R. Told me what was wrong. Also, had step by step instructions made so easy correct and update. Thanks you Turbo tax !!!!!
Date published: 2021-04-07
Rated 1 out of 5 by from Terrible Experience It took me hours, and multiple calls to figure out an issue TurboTax had in the software for charitable contributions form 1040. Will not use TurboTax again.
Date published: 2021-04-07
Rated 5 out of 5 by from Program was easy to work with. My contact with representatives this year in resolving some minor issues was excellent and timely.
Date published: 2021-04-07
Rated 5 out of 5 by from Incredible Scope! Great Product! I've used for years!! Never had any issues. The only thing I find confusing is the confusion on which product you are signing into & where to find the downloads for the year. I normally have to call & get them to walk me through this! Consider simplifying this process!!
Date published: 2021-04-07
Rated 5 out of 5 by from TurboTax is wonderful! TurboTax was very simple and took the headache out of taxes. You can tell they gave extreme attention to detail and phrased each step very simply.
Date published: 2021-04-07
Rated 4 out of 5 by from Good Very good. Could make it easier for people retired who only have basic items to file.
Date published: 2021-04-07
All TurboTax® Offerings Reviews - Page 4249