TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281619 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from love it Justin was wonderful, polite spoke to me in plain english
Date published: 2021-06-04
Rated 2 out of 5 by from Submission Never Occurred I did my 17 year old's taxes and mine on the same day. His submitted and mine did not. He was getting a refund and my husband and I owed. We were wondering why the funds still had not been deducted as we requested it be on 05/17/2021. I think since I did not do the state taxes for me via Turbotax it somehow stopped my submission. I did however file my son's state taxes via Turbotax because we were unable to get his state password in time to file directly with our state. I have used Turbotax for years, but have always submitted my state with the Turbotax software. I never had issues until submitting the Federal Return without submitting the state via the software. Now it is June 3 and I am sure I will have a hefty penalty and interest.
Date published: 2021-06-03
Rated 5 out of 5 by from LIFE SAVERS I was on with Stella and she was SUPER AMAZING and helpful. They stay with you to the end!
Date published: 2021-06-03
Rated 3 out of 5 by from Turbo is Good Very pleasant experience this year. I was double charged for State filing. Used the program for many years, but this year was terrible
Date published: 2021-06-03
Rated 5 out of 5 by from Todd!!!!! Todd was amazing. I felt like he did everything he could to help me get the best refund possible.
Date published: 2021-06-03
Rated 5 out of 5 by from Love it TurboTax is the best app you can use to do your taxes
Date published: 2021-06-03
Rated 5 out of 5 by from Amazing and Easy Very simple. . Its my second year and I'd definitely recommend
Date published: 2021-06-03
Rated 5 out of 5 by from Amazingly simple, not to mention - FREE Extremely thorough, and user friendly. It truely is "Turbo"
Date published: 2021-06-03
Rated 5 out of 5 by from Super Helpful Peter was super helpful. It was my first time using Turbo Tax after my usual accountant failed to show up for our scheduled appointment and it was quick, easy, and stress free.
Date published: 2021-06-03
Rated 5 out of 5 by from Turbo Tax Live is great I used Turbo Tax Live Full Service Self-employed. The experience was great. My tax expert was very quick at answering questions, and prepared my taxes very fast after receiving my documents. I highly recommend Turbo Tax Live.
Date published: 2021-06-03
All TurboTax® Offerings Reviews - Page 425
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from love it Justin was wonderful, polite spoke to me in plain english
Date published: 2021-06-04
Rated 2 out of 5 by from Submission Never Occurred I did my 17 year old's taxes and mine on the same day. His submitted and mine did not. He was getting a refund and my husband and I owed. We were wondering why the funds still had not been deducted as we requested it be on 05/17/2021. I think since I did not do the state taxes for me via Turbotax it somehow stopped my submission. I did however file my son's state taxes via Turbotax because we were unable to get his state password in time to file directly with our state. I have used Turbotax for years, but have always submitted my state with the Turbotax software. I never had issues until submitting the Federal Return without submitting the state via the software. Now it is June 3 and I am sure I will have a hefty penalty and interest.
Date published: 2021-06-03
Rated 5 out of 5 by from LIFE SAVERS I was on with Stella and she was SUPER AMAZING and helpful. They stay with you to the end!
Date published: 2021-06-03
Rated 3 out of 5 by from Turbo is Good Very pleasant experience this year. I was double charged for State filing. Used the program for many years, but this year was terrible
Date published: 2021-06-03
Rated 5 out of 5 by from Todd!!!!! Todd was amazing. I felt like he did everything he could to help me get the best refund possible.
Date published: 2021-06-03
Rated 5 out of 5 by from Love it TurboTax is the best app you can use to do your taxes
Date published: 2021-06-03
Rated 5 out of 5 by from Amazing and Easy Very simple. . Its my second year and I'd definitely recommend
Date published: 2021-06-03
Rated 5 out of 5 by from Amazingly simple, not to mention - FREE Extremely thorough, and user friendly. It truely is "Turbo"
Date published: 2021-06-03
Rated 5 out of 5 by from Super Helpful Peter was super helpful. It was my first time using Turbo Tax after my usual accountant failed to show up for our scheduled appointment and it was quick, easy, and stress free.
Date published: 2021-06-03
Rated 5 out of 5 by from Turbo Tax Live is great I used Turbo Tax Live Full Service Self-employed. The experience was great. My tax expert was very quick at answering questions, and prepared my taxes very fast after receiving my documents. I highly recommend Turbo Tax Live.
Date published: 2021-06-03
All TurboTax® Offerings Reviews - Page 425