TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from ONLY TAX PROGRAM I'VE USED Filing taxes is a chore, Turbo Tax makes it a little better.
Date published: 2023-04-05
Rated 1 out of 5 by from Horible! I was unable to claim the Wisconsin Married Couple Credit. The link went nowhere - was completely empty! I spent a lot of time trying to correct it. Spoke with a Tech Rep who transferred me to a recording asking for $99. Then I was unable to e-file because the zip code on a 1099-R was not accepted, so I had to print and mail. I have used Turbo Tax for many years, but this year was AWFUL !!!
Date published: 2023-04-05
Rated 5 out of 5 by from love it, Love it, LOVE IT, LOVE IT!!!!!!!!!!!! quick and easy, Easy and Quick,,, Will use it next year!!!
Date published: 2023-04-05
Rated 5 out of 5 by from Turbo Tax Using Turbo Tax was a breeze. I've been using Turbo Tax for over 25 years and it just keeps getting better.
Date published: 2023-04-05
Rated 1 out of 5 by from Rating Turbo Tax It's very bad to trick your customers. It took me a long time to file taxes, because I did not understand how I kept getting tricked into the charges for tax assist. It's one tiny deceptive question and next thing you know your upcharge almost $200 dollars because you don't disclose that when customers answer the question. The question doesn't appear to be related to any additional charges. SO SHADY!!!!!!
Date published: 2023-04-05
Rated 5 out of 5 by from Quick and Easy! Just thinking about doing your taxes can be stressful, but with Turbotax, I left the stress off the screen. They easily walked me through each step and question. I was finished in less than 2 hours, leaving me with my whole evening wide open! Thanks Turbotax removing the stress and complications when it comes to doing your taxes!!!
Date published: 2023-04-05
Rated 1 out of 5 by from Pricing is rediculious I have been using turbotax for several years. I am not paying extra money for your "GUARANTEE". The price for me to file has become so high that I can't even fathom what the cost will be next year.
Date published: 2023-04-05
Rated 2 out of 5 by from Charging me when it should be free Very confusing, asking the same thing over and over and over again. For a simple income tax file it is suppose to be free, yet you charged me anyway.
Date published: 2023-04-05
Rated 5 out of 5 by from Major improvement in correcting errors! 2022 does a much better job of identifying specific item to be corrected, then framing the item with a blue box where i make the correction. Last year you asked us to make a correction, but the Box only accepted 12 spaces but, UT required 14!
Date published: 2023-04-05
Rated 5 out of 5 by from turbo tax It was easy to use turbo tax to file my tax return myself. I am a small business owner and they make it easy to file my business taxes along with my personal
Date published: 2023-04-05
All TurboTax® Offerings Reviews - Page 4221
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from ONLY TAX PROGRAM I'VE USED Filing taxes is a chore, Turbo Tax makes it a little better.
Date published: 2023-04-05
Rated 1 out of 5 by from Horible! I was unable to claim the Wisconsin Married Couple Credit. The link went nowhere - was completely empty! I spent a lot of time trying to correct it. Spoke with a Tech Rep who transferred me to a recording asking for $99. Then I was unable to e-file because the zip code on a 1099-R was not accepted, so I had to print and mail. I have used Turbo Tax for many years, but this year was AWFUL !!!
Date published: 2023-04-05
Rated 5 out of 5 by from love it, Love it, LOVE IT, LOVE IT!!!!!!!!!!!! quick and easy, Easy and Quick,,, Will use it next year!!!
Date published: 2023-04-05
Rated 5 out of 5 by from Turbo Tax Using Turbo Tax was a breeze. I've been using Turbo Tax for over 25 years and it just keeps getting better.
Date published: 2023-04-05
Rated 1 out of 5 by from Rating Turbo Tax It's very bad to trick your customers. It took me a long time to file taxes, because I did not understand how I kept getting tricked into the charges for tax assist. It's one tiny deceptive question and next thing you know your upcharge almost $200 dollars because you don't disclose that when customers answer the question. The question doesn't appear to be related to any additional charges. SO SHADY!!!!!!
Date published: 2023-04-05
Rated 5 out of 5 by from Quick and Easy! Just thinking about doing your taxes can be stressful, but with Turbotax, I left the stress off the screen. They easily walked me through each step and question. I was finished in less than 2 hours, leaving me with my whole evening wide open! Thanks Turbotax removing the stress and complications when it comes to doing your taxes!!!
Date published: 2023-04-05
Rated 1 out of 5 by from Pricing is rediculious I have been using turbotax for several years. I am not paying extra money for your "GUARANTEE". The price for me to file has become so high that I can't even fathom what the cost will be next year.
Date published: 2023-04-05
Rated 2 out of 5 by from Charging me when it should be free Very confusing, asking the same thing over and over and over again. For a simple income tax file it is suppose to be free, yet you charged me anyway.
Date published: 2023-04-05
Rated 5 out of 5 by from Major improvement in correcting errors! 2022 does a much better job of identifying specific item to be corrected, then framing the item with a blue box where i make the correction. Last year you asked us to make a correction, but the Box only accepted 12 spaces but, UT required 14!
Date published: 2023-04-05
Rated 5 out of 5 by from turbo tax It was easy to use turbo tax to file my tax return myself. I am a small business owner and they make it easy to file my business taxes along with my personal
Date published: 2023-04-05
All TurboTax® Offerings Reviews - Page 4221