TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Turbotax Debra and Susan were very nice and communicative. Thank you.
Date published: 2022-10-17
Rated 5 out of 5 by from Just Love Turbo Tax Turbo Tax is amazing! They walk you through it so easily, makes the whole process a breeze!
Date published: 2022-10-17
Rated 5 out of 5 by from Turbo Tax Home and Business is extremely good Product does so much to assist the preparer of the returns. The prompts keep you focused and on track. One item I would have liked to see on this year's package and it relates to the state return for Illinois. No schedule F (Gains from Sales or Exchanges of Property acquired Before August 1, 1969). It calculated the forms supplied and I was able to transfer the needed info. Great depreciation schedules that go from year to year are a real time saver. The E-file and summary and comparisons are more than helpful.
Date published: 2022-10-17
Rated 5 out of 5 by from Nice product Nice product. One minor quirk is if you've entered a field on a worksheet but later deleted the field and decided not to use the form, the form still shows up.
Date published: 2022-10-17
Rated 4 out of 5 by from I miss Turbo Tax's participation in IRS Free File I'm low income and have used Turbo Tax via IRS Free File for the past few years, but this year Turbo Tax pulled out of the program. Given the deprecation and roll-over amounts, I don't feel confident that I would've done it correctly using other IRS Free File apps. When I did my taxes by hand, I at least had all my worksheets to reference the next year. With Turbo Tax, you just get the final forms that are submitted, without "showing your work". I feel trapped & dependent on Turbo Tax, though I really can't afford to be spending $149 on the self-employed option. I spent days maximizing my refund only to have Turbo Tax swoop in and take a big chunk back out of it. I LIKE your software; I just wish you were more compassionate to existing low income customers or allowed an "Export all data, including workbooks" option.
Date published: 2022-10-17
Rated 5 out of 5 by from TurboTax is great! Just as I do every year, filing my taxes through Turbo Tax provides an easy and seamless process to do so!
Date published: 2022-10-17
Rated 2 out of 5 by from TurboTAx Premier I've never had so many difficulties with TurboTax. One doesn't get a person for advice if the software is not bought online. The online help with a computer did not help. Will not use TurboTax again.
Date published: 2022-10-17
Rated 5 out of 5 by from You Make Each Year's return SOOOOO Easy An unwanted divorce and raising 4-kids is enough heartache, the last thing I need to stress over is my Tax returns. TurboTax takes the grief out of the process and walks me through each and every step to makes sure I miss nothing. Thank you for this amazing product- my tax planning life is significantly easier!
Date published: 2022-10-17
Rated 4 out of 5 by from Turbo Tax is mostly great Can't tab between fields anymore. Very inconvenient that it goes to the question marks instead of the next field. Forced automatic input of w-2 info.
Date published: 2022-10-17
Rated 5 out of 5 by from Owner/Designated broker Easy to navigate. User friendly has everything I need to prepare my taxes.
Date published: 2022-10-17
All TurboTax® Offerings Reviews - Page 4221
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbotax Debra and Susan were very nice and communicative. Thank you.
Date published: 2022-10-17
Rated 5 out of 5 by from Just Love Turbo Tax Turbo Tax is amazing! They walk you through it so easily, makes the whole process a breeze!
Date published: 2022-10-17
Rated 5 out of 5 by from Turbo Tax Home and Business is extremely good Product does so much to assist the preparer of the returns. The prompts keep you focused and on track. One item I would have liked to see on this year's package and it relates to the state return for Illinois. No schedule F (Gains from Sales or Exchanges of Property acquired Before August 1, 1969). It calculated the forms supplied and I was able to transfer the needed info. Great depreciation schedules that go from year to year are a real time saver. The E-file and summary and comparisons are more than helpful.
Date published: 2022-10-17
Rated 5 out of 5 by from Nice product Nice product. One minor quirk is if you've entered a field on a worksheet but later deleted the field and decided not to use the form, the form still shows up.
Date published: 2022-10-17
Rated 4 out of 5 by from I miss Turbo Tax's participation in IRS Free File I'm low income and have used Turbo Tax via IRS Free File for the past few years, but this year Turbo Tax pulled out of the program. Given the deprecation and roll-over amounts, I don't feel confident that I would've done it correctly using other IRS Free File apps. When I did my taxes by hand, I at least had all my worksheets to reference the next year. With Turbo Tax, you just get the final forms that are submitted, without "showing your work". I feel trapped & dependent on Turbo Tax, though I really can't afford to be spending $149 on the self-employed option. I spent days maximizing my refund only to have Turbo Tax swoop in and take a big chunk back out of it. I LIKE your software; I just wish you were more compassionate to existing low income customers or allowed an "Export all data, including workbooks" option.
Date published: 2022-10-17
Rated 5 out of 5 by from TurboTax is great! Just as I do every year, filing my taxes through Turbo Tax provides an easy and seamless process to do so!
Date published: 2022-10-17
Rated 2 out of 5 by from TurboTAx Premier I've never had so many difficulties with TurboTax. One doesn't get a person for advice if the software is not bought online. The online help with a computer did not help. Will not use TurboTax again.
Date published: 2022-10-17
Rated 5 out of 5 by from You Make Each Year's return SOOOOO Easy An unwanted divorce and raising 4-kids is enough heartache, the last thing I need to stress over is my Tax returns. TurboTax takes the grief out of the process and walks me through each and every step to makes sure I miss nothing. Thank you for this amazing product- my tax planning life is significantly easier!
Date published: 2022-10-17
Rated 4 out of 5 by from Turbo Tax is mostly great Can't tab between fields anymore. Very inconvenient that it goes to the question marks instead of the next field. Forced automatic input of w-2 info.
Date published: 2022-10-17
Rated 5 out of 5 by from Owner/Designated broker Easy to navigate. User friendly has everything I need to prepare my taxes.
Date published: 2022-10-17
All TurboTax® Offerings Reviews - Page 4221