TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Turbo Tax is awesome.. My tax preparer did an awesome job!! I highly recommend turbo tax
Date published: 2022-03-16
Rated 4 out of 5 by from Excellent program Excellent program, but should have all necessary forms to be e-filled. Could not get form 8949 to e-file. I had to mail it with form 8453.
Date published: 2022-03-16
Rated 5 out of 5 by from Never fails! I've been using Turbo Tax since 2000, hasn't let me down yet!
Date published: 2022-03-16
Rated 1 out of 5 by from TurboTax used year after year after ----------- Preparation of taxes have always been easy, just follow the steps. Even will there are new types of income, it was easy to follow the instructions.
Date published: 2022-03-16
Rated 3 out of 5 by from Problems this year with Turbo Tax For this first time using Turbox Tax I had frustrating problems. Specifically I kept getting errors on the State Tax return. Formally Turbo Tax has filled in worksheet automatically but this year I spent endless hours in trying to track down the error and read endless instructions for various forms. It probably took 20 hours to find and fix the error. I was very disappointed since my past experience has been posibive.
Date published: 2022-03-16
Rated 5 out of 5 by from Turbo Tax I have been using turbo tax for many years. The questions asked in each step of the process, have made it easy to prepare my own tax returns.
Date published: 2022-03-16
Rated 5 out of 5 by from Great service TurboTax has been extremely easy to use. They matched me quickly with a tax expert that was able to file according to my specific conditions and provided high quality customer service.
Date published: 2022-03-16
Rated 3 out of 5 by from help person was awesome getting past your verification screen was impossible///getting thru your phone numbers for a help person were almost impossible///Once I stumbled into getting an actual help person, all was very very very good-excellent? She made a bad day wonderful!
Date published: 2022-03-16
Rated 4 out of 5 by from Turbo Tax is Awesome! Easy to navigate. As a single mother, it informed me of benefits that I was not aware of. Very helpful.
Date published: 2022-03-16
Rated 5 out of 5 by from Turbo tax was very useful and time consuming This was my first time using turbo tax and the experience was good. Any questions I had I was able to find out through the link they added
Date published: 2022-03-16
All TurboTax® Offerings Reviews - Page 4219
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is awesome.. My tax preparer did an awesome job!! I highly recommend turbo tax
Date published: 2022-03-16
Rated 4 out of 5 by from Excellent program Excellent program, but should have all necessary forms to be e-filled. Could not get form 8949 to e-file. I had to mail it with form 8453.
Date published: 2022-03-16
Rated 5 out of 5 by from Never fails! I've been using Turbo Tax since 2000, hasn't let me down yet!
Date published: 2022-03-16
Rated 1 out of 5 by from TurboTax used year after year after ----------- Preparation of taxes have always been easy, just follow the steps. Even will there are new types of income, it was easy to follow the instructions.
Date published: 2022-03-16
Rated 3 out of 5 by from Problems this year with Turbo Tax For this first time using Turbox Tax I had frustrating problems. Specifically I kept getting errors on the State Tax return. Formally Turbo Tax has filled in worksheet automatically but this year I spent endless hours in trying to track down the error and read endless instructions for various forms. It probably took 20 hours to find and fix the error. I was very disappointed since my past experience has been posibive.
Date published: 2022-03-16
Rated 5 out of 5 by from Turbo Tax I have been using turbo tax for many years. The questions asked in each step of the process, have made it easy to prepare my own tax returns.
Date published: 2022-03-16
Rated 5 out of 5 by from Great service TurboTax has been extremely easy to use. They matched me quickly with a tax expert that was able to file according to my specific conditions and provided high quality customer service.
Date published: 2022-03-16
Rated 3 out of 5 by from help person was awesome getting past your verification screen was impossible///getting thru your phone numbers for a help person were almost impossible///Once I stumbled into getting an actual help person, all was very very very good-excellent? She made a bad day wonderful!
Date published: 2022-03-16
Rated 4 out of 5 by from Turbo Tax is Awesome! Easy to navigate. As a single mother, it informed me of benefits that I was not aware of. Very helpful.
Date published: 2022-03-16
Rated 5 out of 5 by from Turbo tax was very useful and time consuming This was my first time using turbo tax and the experience was good. Any questions I had I was able to find out through the link they added
Date published: 2022-03-16
All TurboTax® Offerings Reviews - Page 4219