TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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Rated 5 out of 5 by
MS PERRY 89 from
AWESOME
SHE WAS VERY HELPFUL AND AWESOME SHE ANSWERED ALL MY QUESTIONS
Date published: 2022-03-16
Rated 5 out of 5 by
SeanyMee from
TurboTax is awesome!
Quick, easy, and understandable. I recommend this to anyone who needs help with their tax return
Date published: 2022-03-16
Rated 5 out of 5 by
peoniesforme from
Awesome
Very easy to use and if needing help, they are very good at helping and answering questions.
Date published: 2022-03-16
Rated 1 out of 5 by
lovelld1 from
Turbotax caused me to waste two hours of my time
Turbotax works well except that it wouldn't tell me how to correct a problem, i.e., a checked disaster relief box, checked based on Turbotax recommendation. It would not take me back to the place where the error occurred, just showed me where it appears on the actual filed form. Its automated question answering system does not help, there's no way to get to the answer without navigating their on-line system until it finally allows a phone call. I was told this wasn't a glitch, but a function of Turbotax design. I don't understand why this particular item is the only one for which Turbotax doesn't send the taxpayer to the correct place to fix. Sheesh, sheesh. If it weren't for Turbotax help with investment returns, I'd use the IRS free form.
Date published: 2022-03-16
Rated 5 out of 5 by
22Dee from
I was scared
I was scared bc of a new 1099 form and William reassured me. Everything would be fine. Thanks Turbo Tax!
Date published: 2022-03-16
Rated 2 out of 5 by
gb23278 from
Fees are high and pop up at the end
Not up front about fees, will likely go back to HR Block which was more transparent and a lower cost to me.
Date published: 2022-03-16
Rated 5 out of 5 by
Tee671 from
Joseph was Awesome!
It was a pleasure filing my tax through turbotax. Joseph did an amazing job helping me.
Date published: 2022-03-16
Rated 5 out of 5 by
12kyle from
turbo tax is great!
at first a little scared did not know what to expect. turbo tax went step by step and with the additional little answer along the way, made it that much easier. first time user
Date published: 2022-03-16
Rated 5 out of 5 by
HarrisonH from
Fantastic!
Made filing my taxes easy! Great information and guidance throughout.
Date published: 2022-03-16
Rated 3 out of 5 by
original Java Bay from
getting pricey
Experience is fine. Some glitches...but manageable. I think you will lose market share as new apps appear. Especially for the really small side businesses.
All TurboTax® Offerings Reviews - Page 4183
Date published: 2022-03-16
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
MS PERRY 89 from
AWESOME
SHE WAS VERY HELPFUL AND AWESOME SHE ANSWERED ALL MY QUESTIONS
Date published: 2022-03-16
Rated 5 out of 5 by
SeanyMee from
TurboTax is awesome!
Quick, easy, and understandable. I recommend this to anyone who needs help with their tax return
Date published: 2022-03-16
Rated 5 out of 5 by
peoniesforme from
Awesome
Very easy to use and if needing help, they are very good at helping and answering questions.
Date published: 2022-03-16
Rated 1 out of 5 by
lovelld1 from
Turbotax caused me to waste two hours of my time
Turbotax works well except that it wouldn't tell me how to correct a problem, i.e., a checked disaster relief box, checked based on Turbotax recommendation. It would not take me back to the place where the error occurred, just showed me where it appears on the actual filed form. Its automated question answering system does not help, there's no way to get to the answer without navigating their on-line system until it finally allows a phone call. I was told this wasn't a glitch, but a function of Turbotax design. I don't understand why this particular item is the only one for which Turbotax doesn't send the taxpayer to the correct place to fix. Sheesh, sheesh. If it weren't for Turbotax help with investment returns, I'd use the IRS free form.
Date published: 2022-03-16
Rated 5 out of 5 by
22Dee from
I was scared
I was scared bc of a new 1099 form and William reassured me. Everything would be fine. Thanks Turbo Tax!
Date published: 2022-03-16
Rated 2 out of 5 by
gb23278 from
Fees are high and pop up at the end
Not up front about fees, will likely go back to HR Block which was more transparent and a lower cost to me.
Date published: 2022-03-16
Rated 5 out of 5 by
Tee671 from
Joseph was Awesome!
It was a pleasure filing my tax through turbotax. Joseph did an amazing job helping me.
Date published: 2022-03-16
Rated 5 out of 5 by
12kyle from
turbo tax is great!
at first a little scared did not know what to expect. turbo tax went step by step and with the additional little answer along the way, made it that much easier. first time user
Date published: 2022-03-16
Rated 5 out of 5 by
HarrisonH from
Fantastic!
Made filing my taxes easy! Great information and guidance throughout.
Date published: 2022-03-16
Rated 3 out of 5 by
original Java Bay from
getting pricey
Experience is fine. Some glitches...but manageable. I think you will lose market share as new apps appear. Especially for the really small side businesses.
All TurboTax® Offerings Reviews - Page 4183
Date published: 2022-03-16