TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 1 out of 5 by from Truly disappointing After 20 years using Turbo Tax, I'm done. Crashes after daily updates. The interface was the least user friendly I can recall. Failure to launch app. Cost has become excessive for the lack of understanding of moving, multistate taxes, non-resident taxes. Cheaper and far less stressful to just pay an accountant.
Date published: 2021-05-18
Rated 5 out of 5 by from Awesome! It was great and easy! I would recommend to anyone!
Date published: 2021-05-18
Rated 5 out of 5 by from TurboTax was Awesome! Easy to use and helped me answer all of my questions.
Date published: 2021-05-18
Rated 5 out of 5 by from Easy taxy First time filing it was very simple to file my taxes thank you turbo tax.
Date published: 2021-05-18
Rated 5 out of 5 by from AWESOME I love this software. Highly recommended for use of this software.
Date published: 2021-05-18
Rated 4 out of 5 by from works very well quick easy informative easy to navigate simple to use
Date published: 2021-05-18
Rated 5 out of 5 by from Very easy to use Turbo tax was very convenient to use. Quick to enter data, and file.
Date published: 2021-05-18
Rated 1 out of 5 by from Made me fill out deductions I wasn't eligible for The turbotax application made me upgrade to a $100 service when I had $10 in investment income to report. Then, it had me fill out a lengthy deductions list for work expenses when I am not eligible for office expense deductions. I had to dig into online articles and they themselves have an article about this: https://turbotax.intuit.com/tax-tips/small-business-taxes/the-home-office-deduction/L1RZyYxzv. I wasted 2 hours trying to determine why the home office expense was not reducing my tax burden.
Date published: 2021-05-18
Rated 1 out of 5 by from It's too expensive for what it is. I'm sick of paying more every year to get a smaller return.
Date published: 2021-05-18
Rated 4 out of 5 by from Getting better, but... It's the best (I've tried others) but here's the good and the bad. Good: the people you call are great (!!) Bad: The UI is still confusing, with too many places where I end up in a loop. Also, it should be easier to bring last year's information forward.
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 418
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Truly disappointing After 20 years using Turbo Tax, I'm done. Crashes after daily updates. The interface was the least user friendly I can recall. Failure to launch app. Cost has become excessive for the lack of understanding of moving, multistate taxes, non-resident taxes. Cheaper and far less stressful to just pay an accountant.
Date published: 2021-05-18
Rated 5 out of 5 by from Awesome! It was great and easy! I would recommend to anyone!
Date published: 2021-05-18
Rated 5 out of 5 by from TurboTax was Awesome! Easy to use and helped me answer all of my questions.
Date published: 2021-05-18
Rated 5 out of 5 by from Easy taxy First time filing it was very simple to file my taxes thank you turbo tax.
Date published: 2021-05-18
Rated 5 out of 5 by from AWESOME I love this software. Highly recommended for use of this software.
Date published: 2021-05-18
Rated 4 out of 5 by from works very well quick easy informative easy to navigate simple to use
Date published: 2021-05-18
Rated 5 out of 5 by from Very easy to use Turbo tax was very convenient to use. Quick to enter data, and file.
Date published: 2021-05-18
Rated 1 out of 5 by from Made me fill out deductions I wasn't eligible for The turbotax application made me upgrade to a $100 service when I had $10 in investment income to report. Then, it had me fill out a lengthy deductions list for work expenses when I am not eligible for office expense deductions. I had to dig into online articles and they themselves have an article about this: https://turbotax.intuit.com/tax-tips/small-business-taxes/the-home-office-deduction/L1RZyYxzv. I wasted 2 hours trying to determine why the home office expense was not reducing my tax burden.
Date published: 2021-05-18
Rated 1 out of 5 by from It's too expensive for what it is. I'm sick of paying more every year to get a smaller return.
Date published: 2021-05-18
Rated 4 out of 5 by from Getting better, but... It's the best (I've tried others) but here's the good and the bad. Good: the people you call are great (!!) Bad: The UI is still confusing, with too many places where I end up in a loop. Also, it should be easier to bring last year's information forward.
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 418