TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 1 out of 5 by from Sneaky with the fees I wanted to do a simple FREE tax return but simply because I put money in my 401K I had to upgrade to the $49 filing. Then right before you file they tack on another $59 for State filing and another $39 fee for paying with your refund (they don't tell you that up front when you choose that option). So I thought I was going to pay $49...already against my will....but then ended up having to pay $147 at the end. If I hadn't spend an hour entering all the information, I would have just cancelled and used another site. VERY DISAPPOINTED IN TURBO TAX.
Date published: 2023-03-18
Rated 5 out of 5 by from Shanique is amazing They went above and beyond her job to make sure I was able to file my taxes the right way. They deserves a raise.
Date published: 2023-03-18
Rated 5 out of 5 by from Easy to use and user friendly The service is very easy to understand and does a lot of process automatically. I am grateful for it. I do question how many third parties they might be using but for the time and brain-fry it saves me, I'll take it.
Date published: 2023-03-18
Rated 5 out of 5 by from Turbo-Tax is easy! TurboTax is easy, time saving, and accurate! One less thing I have to worry about and I'm thankful!
Date published: 2023-03-18
Rated 5 out of 5 by from Turbo tax is easy and awesome program for taxes!!! Turbo tax is easy and awesome program for taxes!!!
Date published: 2023-03-18
Rated 5 out of 5 by from Quick and easy Easy step by step process. Helpfull with independent business and W-2.
Date published: 2023-03-18
Rated 5 out of 5 by from Another Tax Filing Success! Thanks TurboTax. TurboTax is my go to application for competing my Federal and State Taxes. I've been using TurboTax for over 20 years and they haven't disappointed. I really appreciate all the tips and help topics that really explain every step in the filing process. I especially like the accuracy checking feature to ensure I'm getting the most out of my return.
Date published: 2023-03-18
Rated 5 out of 5 by from Turbo Tax was easy to use Turbo Tax was very easy to use. It walked me through the entire process step-by-step and gave me the opportunity to review the information multiple times. I'm confident I got the correct return.
Date published: 2023-03-18
Rated 3 out of 5 by from last year agi error 2021 under review. Instructions said enter $0 Taxes rejected. Instructions for changing last year agi don't work.
Date published: 2023-03-18
Rated 1 out of 5 by from Price has gone up Last year I paid 110.86 and its gone up to 126.85 for the same product, not good. Only difference I saw was this review and a weird speed game that tracked how fast I did my taxes, very strange, I would have opted out of the game race to pay the 110.86
Date published: 2023-03-18
All TurboTax® Offerings Reviews - Page 418
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Sneaky with the fees I wanted to do a simple FREE tax return but simply because I put money in my 401K I had to upgrade to the $49 filing. Then right before you file they tack on another $59 for State filing and another $39 fee for paying with your refund (they don't tell you that up front when you choose that option). So I thought I was going to pay $49...already against my will....but then ended up having to pay $147 at the end. If I hadn't spend an hour entering all the information, I would have just cancelled and used another site. VERY DISAPPOINTED IN TURBO TAX.
Date published: 2023-03-18
Rated 5 out of 5 by from Shanique is amazing They went above and beyond her job to make sure I was able to file my taxes the right way. They deserves a raise.
Date published: 2023-03-18
Rated 5 out of 5 by from Easy to use and user friendly The service is very easy to understand and does a lot of process automatically. I am grateful for it. I do question how many third parties they might be using but for the time and brain-fry it saves me, I'll take it.
Date published: 2023-03-18
Rated 5 out of 5 by from Turbo-Tax is easy! TurboTax is easy, time saving, and accurate! One less thing I have to worry about and I'm thankful!
Date published: 2023-03-18
Rated 5 out of 5 by from Turbo tax is easy and awesome program for taxes!!! Turbo tax is easy and awesome program for taxes!!!
Date published: 2023-03-18
Rated 5 out of 5 by from Quick and easy Easy step by step process. Helpfull with independent business and W-2.
Date published: 2023-03-18
Rated 5 out of 5 by from Another Tax Filing Success! Thanks TurboTax. TurboTax is my go to application for competing my Federal and State Taxes. I've been using TurboTax for over 20 years and they haven't disappointed. I really appreciate all the tips and help topics that really explain every step in the filing process. I especially like the accuracy checking feature to ensure I'm getting the most out of my return.
Date published: 2023-03-18
Rated 5 out of 5 by from Turbo Tax was easy to use Turbo Tax was very easy to use. It walked me through the entire process step-by-step and gave me the opportunity to review the information multiple times. I'm confident I got the correct return.
Date published: 2023-03-18
Rated 3 out of 5 by from last year agi error 2021 under review. Instructions said enter $0 Taxes rejected. Instructions for changing last year agi don't work.
Date published: 2023-03-18
Rated 1 out of 5 by from Price has gone up Last year I paid 110.86 and its gone up to 126.85 for the same product, not good. Only difference I saw was this review and a weird speed game that tracked how fast I did my taxes, very strange, I would have opted out of the game race to pay the 110.86
Date published: 2023-03-18
All TurboTax® Offerings Reviews - Page 418