TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Best product I was very nervous and not sure how complicating my tax's would be. My CPA assigned to me was very easy going and was very good at answering any questions.
Date published: 2023-04-06
Rated 5 out of 5 by from Simple, Efficient, Helpful Hints... Excellent Product. Walked me through everything that I needed to file a complicated return in a very short time. Very impressed.
Date published: 2023-04-06
Rated 4 out of 5 by from Thanks for helping Thank you! Taxes are frustrating and this helped a lot!
Date published: 2023-04-06
Rated 5 out of 5 by from Turbo tax is awesome Great experience using this tool, very user-friendly.
Date published: 2023-04-06
Rated 5 out of 5 by from Easy to use and not too expensive Easy to use and not too expensive, carries info over from previous years
Date published: 2023-04-06
Rated 5 out of 5 by from very intutive Really easy to use some and a money saver. I highly recommend it.
Date published: 2023-04-06
Rated 5 out of 5 by from Awesome Was super awesome and was able to explain everything I had questions about
Date published: 2023-04-06
Rated 5 out of 5 by from great experience , fast filing very fast and straight forward with info needed. great experience.
Date published: 2023-04-06
Rated 5 out of 5 by from Turbo Tax is awesome! Turbo Tax is easy to use and guides you through all situations. I spoke with several experts along the way because we had a complicated situation. They were knowledgeable, friendly and efficient. I use it every year!
Date published: 2023-04-06
Rated 2 out of 5 by from Software is acceptable, support is very poor Software worked ok, although filing dates are not updated for CA. I was not able to file electronically for state. The software answer was that it could not verify my credit card, but there was an option to call customer support. That is extremely unfriendly: first, the robot asks for spelling names and email, which it has a hard time understanding. After all that was done, comes the customer service representative who asks again all the same questions. All I wanted to do is give Intuit more money, so, they shouldn't make it so hard. I gave up, and I'll file by mail. I'm strongly considering not using Turbo Tax in the future...
Date published: 2023-04-06
All TurboTax® Offerings Reviews - Page 4114
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Best product I was very nervous and not sure how complicating my tax's would be. My CPA assigned to me was very easy going and was very good at answering any questions.
Date published: 2023-04-06
Rated 5 out of 5 by from Simple, Efficient, Helpful Hints... Excellent Product. Walked me through everything that I needed to file a complicated return in a very short time. Very impressed.
Date published: 2023-04-06
Rated 4 out of 5 by from Thanks for helping Thank you! Taxes are frustrating and this helped a lot!
Date published: 2023-04-06
Rated 5 out of 5 by from Turbo tax is awesome Great experience using this tool, very user-friendly.
Date published: 2023-04-06
Rated 5 out of 5 by from Easy to use and not too expensive Easy to use and not too expensive, carries info over from previous years
Date published: 2023-04-06
Rated 5 out of 5 by from very intutive Really easy to use some and a money saver. I highly recommend it.
Date published: 2023-04-06
Rated 5 out of 5 by from Awesome Was super awesome and was able to explain everything I had questions about
Date published: 2023-04-06
Rated 5 out of 5 by from great experience , fast filing very fast and straight forward with info needed. great experience.
Date published: 2023-04-06
Rated 5 out of 5 by from Turbo Tax is awesome! Turbo Tax is easy to use and guides you through all situations. I spoke with several experts along the way because we had a complicated situation. They were knowledgeable, friendly and efficient. I use it every year!
Date published: 2023-04-06
Rated 2 out of 5 by from Software is acceptable, support is very poor Software worked ok, although filing dates are not updated for CA. I was not able to file electronically for state. The software answer was that it could not verify my credit card, but there was an option to call customer support. That is extremely unfriendly: first, the robot asks for spelling names and email, which it has a hard time understanding. After all that was done, comes the customer service representative who asks again all the same questions. All I wanted to do is give Intuit more money, so, they shouldn't make it so hard. I gave up, and I'll file by mail. I'm strongly considering not using Turbo Tax in the future...
Date published: 2023-04-06
All TurboTax® Offerings Reviews - Page 4114