TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
sophiamb from
Best product
I was very nervous and not sure how complicating my tax's would be. My CPA assigned to me was very easy going and was very good at answering any questions.
Date published: 2023-04-06
Rated 5 out of 5 by
Jiffy Lube from
Simple, Efficient, Helpful Hints...
Excellent Product. Walked me through everything that I needed to file a complicated return in a very short time. Very impressed.
Date published: 2023-04-06
Rated 4 out of 5 by
JMazda from
Thanks for helping
Thank you! Taxes are frustrating and this helped a lot!
Date published: 2023-04-06
Rated 5 out of 5 by
My 3 Kids from
Turbo tax is awesome
Great experience using this tool, very user-friendly.
Date published: 2023-04-06
Rated 5 out of 5 by
Kathy ZP from
Easy to use and not too expensive
Easy to use and not too expensive, carries info over from previous years
Date published: 2023-04-06
Rated 5 out of 5 by
Dan Veeeeeeee from
very intutive
Really easy to use some and a money saver. I highly recommend it.
Date published: 2023-04-06
Rated 5 out of 5 by
Beanbuddle from
Awesome
Was super awesome and was able to explain everything I had questions about
Date published: 2023-04-06
Rated 5 out of 5 by
Hugh Jazz from
great experience , fast filing
very fast and straight forward with info needed. great experience.
Date published: 2023-04-06
Rated 5 out of 5 by
Jen1875 from
Turbo Tax is awesome!
Turbo Tax is easy to use and guides you through all situations. I spoke with several experts along the way because we had a complicated situation. They were knowledgeable, friendly and efficient. I use it every year!
Date published: 2023-04-06
Rated 2 out of 5 by
Kailin2 from
Software is acceptable, support is very poor
Software worked ok, although filing dates are not updated for CA. I was not able to file electronically for state. The software answer was that it could not verify my credit card, but there was an option to call customer support. That is extremely unfriendly: first, the robot asks for spelling names and email, which it has a hard time understanding. After all that was done, comes the customer service representative who asks again all the same questions. All I wanted to do is give Intuit more money, so, they shouldn't make it so hard. I gave up, and I'll file by mail. I'm strongly considering not using Turbo Tax in the future...
All TurboTax® Offerings Reviews - Page 4114
Date published: 2023-04-06
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
sophiamb from
Best product
I was very nervous and not sure how complicating my tax's would be. My CPA assigned to me was very easy going and was very good at answering any questions.
Date published: 2023-04-06
Rated 5 out of 5 by
Jiffy Lube from
Simple, Efficient, Helpful Hints...
Excellent Product. Walked me through everything that I needed to file a complicated return in a very short time. Very impressed.
Date published: 2023-04-06
Rated 4 out of 5 by
JMazda from
Thanks for helping
Thank you! Taxes are frustrating and this helped a lot!
Date published: 2023-04-06
Rated 5 out of 5 by
My 3 Kids from
Turbo tax is awesome
Great experience using this tool, very user-friendly.
Date published: 2023-04-06
Rated 5 out of 5 by
Kathy ZP from
Easy to use and not too expensive
Easy to use and not too expensive, carries info over from previous years
Date published: 2023-04-06
Rated 5 out of 5 by
Dan Veeeeeeee from
very intutive
Really easy to use some and a money saver. I highly recommend it.
Date published: 2023-04-06
Rated 5 out of 5 by
Beanbuddle from
Awesome
Was super awesome and was able to explain everything I had questions about
Date published: 2023-04-06
Rated 5 out of 5 by
Hugh Jazz from
great experience , fast filing
very fast and straight forward with info needed. great experience.
Date published: 2023-04-06
Rated 5 out of 5 by
Jen1875 from
Turbo Tax is awesome!
Turbo Tax is easy to use and guides you through all situations. I spoke with several experts along the way because we had a complicated situation. They were knowledgeable, friendly and efficient. I use it every year!
Date published: 2023-04-06
Rated 2 out of 5 by
Kailin2 from
Software is acceptable, support is very poor
Software worked ok, although filing dates are not updated for CA. I was not able to file electronically for state. The software answer was that it could not verify my credit card, but there was an option to call customer support. That is extremely unfriendly: first, the robot asks for spelling names and email, which it has a hard time understanding. After all that was done, comes the customer service representative who asks again all the same questions. All I wanted to do is give Intuit more money, so, they shouldn't make it so hard. I gave up, and I'll file by mail. I'm strongly considering not using Turbo Tax in the future...
All TurboTax® Offerings Reviews - Page 4114
Date published: 2023-04-06