TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 3 out of 5 by from Turbo Tax has a bug. I am trying to e-file a CA state return but I receive a message that I cannot file the state without the federal return. Filing the federal return is not an available option because it has already been filed and accepted.
Date published: 2021-03-12
Rated 5 out of 5 by from Turbox Tax is simple to use and very reliable! Turbo Tax is very easy to use and extremely reliable. Their help feature answers all of your questions.
Date published: 2021-03-12
Rated 5 out of 5 by from Turbotax is Awesome!!! My experience was great filing with Turbotax!! I will continue using this filing app.
Date published: 2021-03-12
Rated 5 out of 5 by from Best tax software for the price on the market Very simple to follow the questions asked about the tax data. Simple process. The price is really low for quality of the software. Very high quality for all aspects of tax preparation. Best software I have used.
Date published: 2021-03-12
Rated 5 out of 5 by from I've been Turbo Tax since 1993! Easy and thorough software. I trust Turbo Tax and I will continue to use it.
Date published: 2021-03-12
Rated 5 out of 5 by from TurboTax works fine TurboTax continues to be easy to use and seemingly accurate. The 2020 Federal did not have anything about CARES act concerning the waiver of mandatory RMDs. Printing is not as straight forward. Previous versions were better at guiginq the preparer at printing only what they need for their records. Pringint eh suggested file was 587 pages.
Date published: 2021-03-12
Rated 5 out of 5 by from Turbo Tax is great! Turbo Tax is easy to use to file my returns even on the phone.
Date published: 2021-03-12
Rated 4 out of 5 by from Turbo Tax is great Spoke to JD Cody and he helped me finish my return. I was very pleased with his help.
Date published: 2021-03-12
Rated 5 out of 5 by from awesom Great job very easy will use again. Ok I can do with out having to write an essay here
Date published: 2021-03-12
Rated 2 out of 5 by from Turbo Tax quality is slipping - for shame From the get-go, this was not the Turbo Tax of old that I have used for years. It took forever to load and install, then it did not find, nor did it give me a chance to request it find last year's info for auto-entry. Each time I booted the app, it took 10+ minutes to update, the last time, it treated it like a new install, asked for the license code. It was incredibly slow. When I tried to pay the State e-file fee, the process was a convoluted mess. Confirmation code was determined to be expired, probably because it took forever to get sent. I finally got all e-filed, then got a message that some forms had to be printed and mailed. That totally failed. Very frustrated / disappointed user.
Date published: 2021-03-12
All TurboTax® Offerings Reviews - Page 4108
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Turbo Tax has a bug. I am trying to e-file a CA state return but I receive a message that I cannot file the state without the federal return. Filing the federal return is not an available option because it has already been filed and accepted.
Date published: 2021-03-12
Rated 5 out of 5 by from Turbox Tax is simple to use and very reliable! Turbo Tax is very easy to use and extremely reliable. Their help feature answers all of your questions.
Date published: 2021-03-12
Rated 5 out of 5 by from Turbotax is Awesome!!! My experience was great filing with Turbotax!! I will continue using this filing app.
Date published: 2021-03-12
Rated 5 out of 5 by from Best tax software for the price on the market Very simple to follow the questions asked about the tax data. Simple process. The price is really low for quality of the software. Very high quality for all aspects of tax preparation. Best software I have used.
Date published: 2021-03-12
Rated 5 out of 5 by from I've been Turbo Tax since 1993! Easy and thorough software. I trust Turbo Tax and I will continue to use it.
Date published: 2021-03-12
Rated 5 out of 5 by from TurboTax works fine TurboTax continues to be easy to use and seemingly accurate. The 2020 Federal did not have anything about CARES act concerning the waiver of mandatory RMDs. Printing is not as straight forward. Previous versions were better at guiginq the preparer at printing only what they need for their records. Pringint eh suggested file was 587 pages.
Date published: 2021-03-12
Rated 5 out of 5 by from Turbo Tax is great! Turbo Tax is easy to use to file my returns even on the phone.
Date published: 2021-03-12
Rated 4 out of 5 by from Turbo Tax is great Spoke to JD Cody and he helped me finish my return. I was very pleased with his help.
Date published: 2021-03-12
Rated 5 out of 5 by from awesom Great job very easy will use again. Ok I can do with out having to write an essay here
Date published: 2021-03-12
Rated 2 out of 5 by from Turbo Tax quality is slipping - for shame From the get-go, this was not the Turbo Tax of old that I have used for years. It took forever to load and install, then it did not find, nor did it give me a chance to request it find last year's info for auto-entry. Each time I booted the app, it took 10+ minutes to update, the last time, it treated it like a new install, asked for the license code. It was incredibly slow. When I tried to pay the State e-file fee, the process was a convoluted mess. Confirmation code was determined to be expired, probably because it took forever to get sent. I finally got all e-filed, then got a message that some forms had to be printed and mailed. That totally failed. Very frustrated / disappointed user.
Date published: 2021-03-12
All TurboTax® Offerings Reviews - Page 4108