TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Tax Preparer Amazingly Patient and Knowledgeable Every single step of my tax preparation went very smooth. Olga was extremely patient and knowledgeable for all my concerns and questions; and there were many. I can’t wait to use TurboTax again!
Date published: 2022-03-21
Rated 5 out of 5 by from Awesome Accomplished .... Patient Worked with me through long time.. Great
Date published: 2022-03-21
Rated 1 out of 5 by from Hideous! Frustrating! Time consuming! Would'nt let me efile. Kept going back to one line in K-1 but the code and the numbers are correct. System wouldn't pass it by. Very frustrating, especially since I already paid to efile.
Date published: 2022-03-21
Rated 5 out of 5 by from Thank you for making this easy! I was expecting a complex tax return this year, and not only did you make it easy for me, I also feel confident!
Date published: 2022-03-21
Rated 1 out of 5 by from Stole my small refund Because my employer contributed $200 to my HSA this year, I had to upgrade and pay three quarters of my refund to turbotax because the free version didnt cover my HSA contribution. No extra return, just, "Thanks for $147 of your $203 return! You didn't need to catch up on bills did you?" I hate you Turbotax!
Date published: 2022-03-21
Rated 5 out of 5 by from Turbo Tax a#1 I've been using Turbo Tax for over 8 years and every year I have been satisfied with the help and services.
Date published: 2022-03-21
Rated 5 out of 5 by from Yay TurboTax It remembers me to keep the following year tax filing quick and simple.
Date published: 2022-03-21
Rated 4 out of 5 by from I am confused this tax year I like TurboTax but this year I did not feel confident with my return. I got half of what I normally get and not much has changed. So I do not know if I did it right or not.
Date published: 2022-03-21
Rated 5 out of 5 by from Veteran Turbo Tax User I have used TurboTax for many years and during those years TurboTax appears to be getting easier to use. What I really like is the ability to make entries directly into the forms if I need to. The TurboTax updates are automatically sent directly to your computer if required after you install the program from a disc. I will continue to use TurboTax due to the instructions that are easy to follow and the thorough review of my taxes as they are entered.
Date published: 2022-03-21
Rated 5 out of 5 by from Quick and efficient !!!! I did all very quickly and without help of any further assistance
Date published: 2022-03-21
All TurboTax® Offerings Reviews - Page 4084
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Tax Preparer Amazingly Patient and Knowledgeable Every single step of my tax preparation went very smooth. Olga was extremely patient and knowledgeable for all my concerns and questions; and there were many. I can’t wait to use TurboTax again!
Date published: 2022-03-21
Rated 5 out of 5 by from Awesome Accomplished .... Patient Worked with me through long time.. Great
Date published: 2022-03-21
Rated 1 out of 5 by from Hideous! Frustrating! Time consuming! Would'nt let me efile. Kept going back to one line in K-1 but the code and the numbers are correct. System wouldn't pass it by. Very frustrating, especially since I already paid to efile.
Date published: 2022-03-21
Rated 5 out of 5 by from Thank you for making this easy! I was expecting a complex tax return this year, and not only did you make it easy for me, I also feel confident!
Date published: 2022-03-21
Rated 1 out of 5 by from Stole my small refund Because my employer contributed $200 to my HSA this year, I had to upgrade and pay three quarters of my refund to turbotax because the free version didnt cover my HSA contribution. No extra return, just, "Thanks for $147 of your $203 return! You didn't need to catch up on bills did you?" I hate you Turbotax!
Date published: 2022-03-21
Rated 5 out of 5 by from Turbo Tax a#1 I've been using Turbo Tax for over 8 years and every year I have been satisfied with the help and services.
Date published: 2022-03-21
Rated 5 out of 5 by from Yay TurboTax It remembers me to keep the following year tax filing quick and simple.
Date published: 2022-03-21
Rated 4 out of 5 by from I am confused this tax year I like TurboTax but this year I did not feel confident with my return. I got half of what I normally get and not much has changed. So I do not know if I did it right or not.
Date published: 2022-03-21
Rated 5 out of 5 by from Veteran Turbo Tax User I have used TurboTax for many years and during those years TurboTax appears to be getting easier to use. What I really like is the ability to make entries directly into the forms if I need to. The TurboTax updates are automatically sent directly to your computer if required after you install the program from a disc. I will continue to use TurboTax due to the instructions that are easy to follow and the thorough review of my taxes as they are entered.
Date published: 2022-03-21
Rated 5 out of 5 by from Quick and efficient !!!! I did all very quickly and without help of any further assistance
Date published: 2022-03-21
All TurboTax® Offerings Reviews - Page 4084