TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281580 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Donald is the BEST I was struggling with my taxes this year and decided to request a live call. Donald was an incredible help. So patient and thorough!!! :)
Date published: 2021-04-09
Rated 5 out of 5 by from I love how easy it has been to file for the past 6 I love how easy it has been to file for the past 6 years!
Date published: 2021-04-09
Rated 5 out of 5 by from Turbo Tax is so awesome! What a great experience! Turbo tax makes it easy to complete my taxes and less stress!!
Date published: 2021-04-09
Rated 5 out of 5 by from TurboTax is the Best! I use TurboTax every year and it couldn't be easier. I really rely on TurboTax to handle all of the tax changes which otherwise would be impossible to keep track of.
Date published: 2021-04-09
Rated 4 out of 5 by from Gets the job done TurboTax Deluxe Download is great for getting taxes done easily and accurately as it guides you through the whole process with lots of explanation and help topics. However, it is a struggle to access previous years' information from TurboTax Online: The online and download versions are not connected. This is inconvenient, counter-intuitive, and time consuming, as some years I use the online version, and some years I use the download version. If Intuit would connect the two forms so that you can easily access your own information between the platforms, that would be a huge user-friendly improvement.
Date published: 2021-04-09
Rated 4 out of 5 by from Free Edition is a great product I appreciate the "free edition" I really enjoyed the process, and I trust I will use again in the coming years.
Date published: 2021-04-09
Rated 5 out of 5 by from I'm completely satisfied ! My experience was great, convenient, and the additional services were helpful.
Date published: 2021-04-09
Rated 4 out of 5 by from Great except the state payment $25 took 1 hour Great except the state payment $25 took over 1 hour to make this happens all the time at the end when you are ready to e-file.
Date published: 2021-04-09
Rated 4 out of 5 by from Used Turbo Tax for many years I have used Turbo Tax for over 20 years with excellent results and no audits. I love that it walks me through every possible question to see what tax situations apply. Then I automatically see the amount I get as my refund and can file online. My only issue is that I purchased my copy via email special offer, and it was a download and was not recognized as the same as using it straight online. It really didn't matter, but it was strange because last year I didn't realize this and filled out my taxes online. When I got to the end, it asked me to pay for Turbo Tax when I already had! So...I just had to go to the downloaded copy and resubmit the information and not use the online version. It all worked out in the end, but that is strange. It seems like the download or the online version would both be recognized as purchased. I actually do have one more complaint, but it may be a state requirement and not Turbo Tax specifically. With the copy I purchased, one state return is included. But when I filed, I was still asked to pay $25 + tax for filing. That too seems off. Otherwise, very good product that I trust for the reasons stated initially.
Date published: 2021-04-09
Rated 5 out of 5 by from Turbo tax is awesome I like this system because it is user friendly. The product is the best tax product on the market. I am not great at filing taxes but this product makes filing easy.
Date published: 2021-04-09
All TurboTax® Offerings Reviews - Page 4084
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Donald is the BEST I was struggling with my taxes this year and decided to request a live call. Donald was an incredible help. So patient and thorough!!! :)
Date published: 2021-04-09
Rated 5 out of 5 by from I love how easy it has been to file for the past 6 I love how easy it has been to file for the past 6 years!
Date published: 2021-04-09
Rated 5 out of 5 by from Turbo Tax is so awesome! What a great experience! Turbo tax makes it easy to complete my taxes and less stress!!
Date published: 2021-04-09
Rated 5 out of 5 by from TurboTax is the Best! I use TurboTax every year and it couldn't be easier. I really rely on TurboTax to handle all of the tax changes which otherwise would be impossible to keep track of.
Date published: 2021-04-09
Rated 4 out of 5 by from Gets the job done TurboTax Deluxe Download is great for getting taxes done easily and accurately as it guides you through the whole process with lots of explanation and help topics. However, it is a struggle to access previous years' information from TurboTax Online: The online and download versions are not connected. This is inconvenient, counter-intuitive, and time consuming, as some years I use the online version, and some years I use the download version. If Intuit would connect the two forms so that you can easily access your own information between the platforms, that would be a huge user-friendly improvement.
Date published: 2021-04-09
Rated 4 out of 5 by from Free Edition is a great product I appreciate the "free edition" I really enjoyed the process, and I trust I will use again in the coming years.
Date published: 2021-04-09
Rated 5 out of 5 by from I'm completely satisfied ! My experience was great, convenient, and the additional services were helpful.
Date published: 2021-04-09
Rated 4 out of 5 by from Great except the state payment $25 took 1 hour Great except the state payment $25 took over 1 hour to make this happens all the time at the end when you are ready to e-file.
Date published: 2021-04-09
Rated 4 out of 5 by from Used Turbo Tax for many years I have used Turbo Tax for over 20 years with excellent results and no audits. I love that it walks me through every possible question to see what tax situations apply. Then I automatically see the amount I get as my refund and can file online. My only issue is that I purchased my copy via email special offer, and it was a download and was not recognized as the same as using it straight online. It really didn't matter, but it was strange because last year I didn't realize this and filled out my taxes online. When I got to the end, it asked me to pay for Turbo Tax when I already had! So...I just had to go to the downloaded copy and resubmit the information and not use the online version. It all worked out in the end, but that is strange. It seems like the download or the online version would both be recognized as purchased. I actually do have one more complaint, but it may be a state requirement and not Turbo Tax specifically. With the copy I purchased, one state return is included. But when I filed, I was still asked to pay $25 + tax for filing. That too seems off. Otherwise, very good product that I trust for the reasons stated initially.
Date published: 2021-04-09
Rated 5 out of 5 by from Turbo tax is awesome I like this system because it is user friendly. The product is the best tax product on the market. I am not great at filing taxes but this product makes filing easy.
Date published: 2021-04-09
All TurboTax® Offerings Reviews - Page 4084