TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

(4.6/5 | 294025 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Good product. Did use Live Expert twice. Was a bit more difficult this year because of sale of personal property not mentioned previously. Schedule E did not flow as easily as last year as some things were changed.
Date published: 2022-07-26
Rated 5 out of 5 by from Get Crackin On Your Taxes the Easy Way! This system is very user friendly. Especially to a novice of the tax world. Thanks a lot!
Date published: 2022-07-26
Rated 1 out of 5 by from Would Not Recommend I don't feel confident everything is correct and it was a mess just to get it to this point. Honestly, at this point, I think we're just going to submit and if we get audited, we get audited.
Date published: 2022-07-26
Rated 5 out of 5 by from turbo tax is great easy to use and the experts truly know what they are doing
Date published: 2022-07-26
Rated 3 out of 5 by from Update Error 1603 This was a pain. You should not be required to uninstall and reinstall software 3 times to get updates to download.
Date published: 2022-07-26
Rated 5 out of 5 by from Turbo Tax was thorough The tax pro was thorough and patient with us for everything
Date published: 2022-07-26
Rated 5 out of 5 by from I've used TurboTax for years (20?) I've always used TurboTax and would never use anything else. This was my first year using the live tax expert, and I'll continue to do that. Donna was great
Date published: 2022-07-26
Rated 5 out of 5 by from awsome very easy to use!! very helpful and explanatory great way to get taxes done.
Date published: 2022-07-26
Rated 1 out of 5 by from Problems in the software that need fixing. I had to purchase two separate copes of Deluxe Turbo Tax software to complete my 2021 federal and state income tax returns. The first copy of the software purchased through Amazon stopped working and the solution offered by Turbo Tax did not solve the problem. I purchased a second copy of the software which allowed me to complete my federal and state returns. The second copy also had problems and failed to calculate the proper reductions for my retirement. I have had to file an amended retun to correct the error. I am seriously thinking about changing software for 2022 tax year.
Date published: 2022-07-26
Rated 5 out of 5 by from First time using enhanced service My tax preparation was beyond my capabilities this year and I was very grateful for their help!
Date published: 2022-07-26
All TurboTax® Offerings Reviews - Page 408
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Good product. Did use Live Expert twice. Was a bit more difficult this year because of sale of personal property not mentioned previously. Schedule E did not flow as easily as last year as some things were changed.
Date published: 2022-07-26
Rated 5 out of 5 by from Get Crackin On Your Taxes the Easy Way! This system is very user friendly. Especially to a novice of the tax world. Thanks a lot!
Date published: 2022-07-26
Rated 1 out of 5 by from Would Not Recommend I don't feel confident everything is correct and it was a mess just to get it to this point. Honestly, at this point, I think we're just going to submit and if we get audited, we get audited.
Date published: 2022-07-26
Rated 5 out of 5 by from turbo tax is great easy to use and the experts truly know what they are doing
Date published: 2022-07-26
Rated 3 out of 5 by from Update Error 1603 This was a pain. You should not be required to uninstall and reinstall software 3 times to get updates to download.
Date published: 2022-07-26
Rated 5 out of 5 by from Turbo Tax was thorough The tax pro was thorough and patient with us for everything
Date published: 2022-07-26
Rated 5 out of 5 by from I've used TurboTax for years (20?) I've always used TurboTax and would never use anything else. This was my first year using the live tax expert, and I'll continue to do that. Donna was great
Date published: 2022-07-26
Rated 5 out of 5 by from awsome very easy to use!! very helpful and explanatory great way to get taxes done.
Date published: 2022-07-26
Rated 1 out of 5 by from Problems in the software that need fixing. I had to purchase two separate copes of Deluxe Turbo Tax software to complete my 2021 federal and state income tax returns. The first copy of the software purchased through Amazon stopped working and the solution offered by Turbo Tax did not solve the problem. I purchased a second copy of the software which allowed me to complete my federal and state returns. The second copy also had problems and failed to calculate the proper reductions for my retirement. I have had to file an amended retun to correct the error. I am seriously thinking about changing software for 2022 tax year.
Date published: 2022-07-26
Rated 5 out of 5 by from First time using enhanced service My tax preparation was beyond my capabilities this year and I was very grateful for their help!
Date published: 2022-07-26
All TurboTax® Offerings Reviews - Page 408