TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 3 out of 5 by from Desktop version seems a little buggy I have been a long time user of Turbo Tax online, but had to file with the desktop version to file a K-1 form. It is not as good as the online version. I had to go back and make multiple corrections for the same item even though I saved the form every 3-4 minutes.
Date published: 2023-04-07
Rated 5 out of 5 by from Turbo tax is great Bill was very helpful and informative. He made the entire process the breeze.
Date published: 2023-04-07
Rated 3 out of 5 by from TurboTax Use Was easy to fill out the forms. Tubotax takes you through the return step by step. Only dislike is their prices are too high. Would be cheaper to let someone else do the taxes.
Date published: 2023-04-07
Rated 5 out of 5 by from TurboTax Works TurboTax online is easy and convenient and walks you through all of the complexities of the necessary evil of paying your tribute too the State.
Date published: 2023-04-07
Rated 4 out of 5 by from Repeat Customer I have used Turbo Tax for my income tax for several years. And I am a happy user. Relatively easy to follow. My only difficulties involve my impatience and rushed reading of instruction which are my fault Not Turbo Tax.
Date published: 2023-04-07
Rated 4 out of 5 by from turbo tax review good, but does not cover special situations as it should in my opinion. such as widow and what tax implications, first year, next year. How should i file after married filing jointly.
Date published: 2023-04-07
Rated 5 out of 5 by from Love it!! For years I struggled to do my taxes all by myself and it took me HOURS! Since I tried (and loved) Turbo Tax six years ago,, I'm done in just under one hour and it's all so EASY. I'm just sorry it took me so long to discover it. Also, I'm quite technologically challenged, but Turbo Tax makes it EASY, even for me.
Date published: 2023-04-07
Rated 5 out of 5 by from The service is greatly appreciated. The product is user friendly. The live help is a good feature for answering questions.
Date published: 2023-04-07
Rated 1 out of 5 by from Constant upselling, unclear pricing, wrong tax adv Overwrote initial tax set up, had to buy an up sell to correct it. Total cost for TT was $50 less than the preparation costs with a human CPA last year.
Date published: 2023-04-07
Rated 3 out of 5 by from Issues with 1099 Misc Somehow there was a 1099 that I could not see and it had no rents and it had some income tax withheld that I do not believe I ever entered into the software. It took me 2 hours on the phone to get this resolved and I ended up owing $16,440 in taxes and I had to file an amended return.
Date published: 2023-04-07
All TurboTax® Offerings Reviews - Page 4004
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Desktop version seems a little buggy I have been a long time user of Turbo Tax online, but had to file with the desktop version to file a K-1 form. It is not as good as the online version. I had to go back and make multiple corrections for the same item even though I saved the form every 3-4 minutes.
Date published: 2023-04-07
Rated 5 out of 5 by from Turbo tax is great Bill was very helpful and informative. He made the entire process the breeze.
Date published: 2023-04-07
Rated 3 out of 5 by from TurboTax Use Was easy to fill out the forms. Tubotax takes you through the return step by step. Only dislike is their prices are too high. Would be cheaper to let someone else do the taxes.
Date published: 2023-04-07
Rated 5 out of 5 by from TurboTax Works TurboTax online is easy and convenient and walks you through all of the complexities of the necessary evil of paying your tribute too the State.
Date published: 2023-04-07
Rated 4 out of 5 by from Repeat Customer I have used Turbo Tax for my income tax for several years. And I am a happy user. Relatively easy to follow. My only difficulties involve my impatience and rushed reading of instruction which are my fault Not Turbo Tax.
Date published: 2023-04-07
Rated 4 out of 5 by from turbo tax review good, but does not cover special situations as it should in my opinion. such as widow and what tax implications, first year, next year. How should i file after married filing jointly.
Date published: 2023-04-07
Rated 5 out of 5 by from Love it!! For years I struggled to do my taxes all by myself and it took me HOURS! Since I tried (and loved) Turbo Tax six years ago,, I'm done in just under one hour and it's all so EASY. I'm just sorry it took me so long to discover it. Also, I'm quite technologically challenged, but Turbo Tax makes it EASY, even for me.
Date published: 2023-04-07
Rated 5 out of 5 by from The service is greatly appreciated. The product is user friendly. The live help is a good feature for answering questions.
Date published: 2023-04-07
Rated 1 out of 5 by from Constant upselling, unclear pricing, wrong tax adv Overwrote initial tax set up, had to buy an up sell to correct it. Total cost for TT was $50 less than the preparation costs with a human CPA last year.
Date published: 2023-04-07
Rated 3 out of 5 by from Issues with 1099 Misc Somehow there was a 1099 that I could not see and it had no rents and it had some income tax withheld that I do not believe I ever entered into the software. It took me 2 hours on the phone to get this resolved and I ended up owing $16,440 in taxes and I had to file an amended return.
Date published: 2023-04-07
All TurboTax® Offerings Reviews - Page 4004