TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281681 reviews)
Star ratings are from 2021
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Rated 4 out of 5 by from Saves a lot of time. As usual the software is pretty intuitive, works well. I had a small glitch in that part of my state return wasn't quite doing what I expected- called the help line, short wait, and got a rep that understood the software and was able to help.
Date published: 2021-04-14
Rated 4 out of 5 by from Federal Taxes are easier with Turbo Tax Federal Taxes were easy even with moving mid year. State Taxes needs some improvement. Turbo Tax did not include direct access to the state forms I needed for a Solar Electric system, I was able to get them from a Turbo Tax expert but there should have been access from inside Turbo Tax so the software could link the rebate from Federal.
Date published: 2021-04-14
Rated 5 out of 5 by from Intuitive and very user-friendly interface! Was worried about the whole process, but the software made it simple and painless.
Date published: 2021-04-14
Rated 5 out of 5 by from TurboTax To The Rescue I was unable to process my taxes through the normal TurboTax software. I still had Windows 2007. I was very grateful for the online service Intuit offered me. It was very easy to use, when I get a new computer, I'll purchase their software.
Date published: 2021-04-14
Rated 5 out of 5 by from TurboTax TurboTax is a great tool! It's very user friendly, like it.
Date published: 2021-04-14
Rated 4 out of 5 by from Helpful! The process was simple and straightforward, guiding me through the process.
Date published: 2021-04-14
Rated 4 out of 5 by from Overall Good Experience, Troubles with Download I have been using Turbo Tax for over 20 years, Generally Great Experience but this year could not find onscreen link to download the 2020 Business software. Piurchased new computer recently without CD/DVD drive, so assume no problems with downloading software. I purchased the software package from Costco in February and had the license code. I logged into TurboTax. Com with my account info. I could not find link of tab that allowed me to download the software. Had to borrow CD/DVD Drive to install from the CD diskette.
Date published: 2021-04-14
Rated 5 out of 5 by from Great Service Turbo Tax has only made my life easier, which is why I've used it for 7 years now. It probably knows my life better than I do the way it collects and sorts information. And having a button to push that make an expert/professional show up my screen and can see mine is like having JARVIS.
Date published: 2021-04-14
Rated 5 out of 5 by from Easy to understand. Easy to use. Turbo Tax was easy to understand. You could click on icons for more information.
Date published: 2021-04-14
Rated 5 out of 5 by from Awesome Application!! This is the first time I have filed my taxes independently. The process fast and effective and cost efficient. I will use Turbo Tax with all future filings.
Date published: 2021-04-14
All TurboTax® Offerings Reviews - Page 3966
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Saves a lot of time. As usual the software is pretty intuitive, works well. I had a small glitch in that part of my state return wasn't quite doing what I expected- called the help line, short wait, and got a rep that understood the software and was able to help.
Date published: 2021-04-14
Rated 4 out of 5 by from Federal Taxes are easier with Turbo Tax Federal Taxes were easy even with moving mid year. State Taxes needs some improvement. Turbo Tax did not include direct access to the state forms I needed for a Solar Electric system, I was able to get them from a Turbo Tax expert but there should have been access from inside Turbo Tax so the software could link the rebate from Federal.
Date published: 2021-04-14
Rated 5 out of 5 by from Intuitive and very user-friendly interface! Was worried about the whole process, but the software made it simple and painless.
Date published: 2021-04-14
Rated 5 out of 5 by from TurboTax To The Rescue I was unable to process my taxes through the normal TurboTax software. I still had Windows 2007. I was very grateful for the online service Intuit offered me. It was very easy to use, when I get a new computer, I'll purchase their software.
Date published: 2021-04-14
Rated 5 out of 5 by from TurboTax TurboTax is a great tool! It's very user friendly, like it.
Date published: 2021-04-14
Rated 4 out of 5 by from Helpful! The process was simple and straightforward, guiding me through the process.
Date published: 2021-04-14
Rated 4 out of 5 by from Overall Good Experience, Troubles with Download I have been using Turbo Tax for over 20 years, Generally Great Experience but this year could not find onscreen link to download the 2020 Business software. Piurchased new computer recently without CD/DVD drive, so assume no problems with downloading software. I purchased the software package from Costco in February and had the license code. I logged into TurboTax. Com with my account info. I could not find link of tab that allowed me to download the software. Had to borrow CD/DVD Drive to install from the CD diskette.
Date published: 2021-04-14
Rated 5 out of 5 by from Great Service Turbo Tax has only made my life easier, which is why I've used it for 7 years now. It probably knows my life better than I do the way it collects and sorts information. And having a button to push that make an expert/professional show up my screen and can see mine is like having JARVIS.
Date published: 2021-04-14
Rated 5 out of 5 by from Easy to understand. Easy to use. Turbo Tax was easy to understand. You could click on icons for more information.
Date published: 2021-04-14
Rated 5 out of 5 by from Awesome Application!! This is the first time I have filed my taxes independently. The process fast and effective and cost efficient. I will use Turbo Tax with all future filings.
Date published: 2021-04-14
All TurboTax® Offerings Reviews - Page 3966