TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 1 out of 5 by from turbo tax is horibble they charge you for nothing they ask extra and confusing questions they dont save information from previous years 1099 form was impossible to find information with provided directions
Date published: 2023-02-26
Rated 5 out of 5 by from I love Turbo Tax Turbo Tax us very user friendly as this is my 7th year using their service. I was able to use the photo entry to submit my forms and this makes it less stressful.
Date published: 2023-02-26
Rated 5 out of 5 by from I am always grarteful for the help I have come to rely on TurboTax to help me complete accurate, thorough returns. This year is no exception.
Date published: 2023-02-26
Rated 1 out of 5 by from not free you will do the whole tax return and at the very end it tells you that you Need to upgrade and you have no other option and then they charge you 39 for federal and 39 for state then another 39 to take the money out of your tax return!
Date published: 2023-02-26
Rated 4 out of 5 by from Very convenient and easy to follow I recognized and error, under My Info...it asks for "Mailing address". however once you review the Income tax forms it shows "Residential address". I believe it should match what the IRS is asking, because it might show a discrepancy once the IRS reviews our forms.
Date published: 2023-02-26
Rated 5 out of 5 by from Great - very easy I have never done this before always had someone prepare- Turbo Tax was easy and seamless. I had all the documents and transferring and filling in made everything easy.
Date published: 2023-02-26
Rated 5 out of 5 by from Turbo Tax is Easy Breezy Very easy to use. Tips were very helpful in walking me through the process.
Date published: 2023-02-26
Rated 4 out of 5 by from Good but not Great It was great, but I did pay extra to have it reviewed by an experienced tax reviewer, but all it did was run through the regular website review. No time for anyone to look at half the details before it said it was ready.
Date published: 2023-02-26
Rated 5 out of 5 by from Easy and Quick Super easy that it pulls tax forms from financial institutions so I didn't have to pull all the documents together. Completed in less than an hour!
Date published: 2023-02-26
Rated 4 out of 5 by from Turbo tax is OK Pretty good features except I had a special sitiuation and your software couldn't accomodate it so I needed to improvise
Date published: 2023-02-26
All TurboTax® Offerings Reviews - Page 3966
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from turbo tax is horibble they charge you for nothing they ask extra and confusing questions they dont save information from previous years 1099 form was impossible to find information with provided directions
Date published: 2023-02-26
Rated 5 out of 5 by from I love Turbo Tax Turbo Tax us very user friendly as this is my 7th year using their service. I was able to use the photo entry to submit my forms and this makes it less stressful.
Date published: 2023-02-26
Rated 5 out of 5 by from I am always grarteful for the help I have come to rely on TurboTax to help me complete accurate, thorough returns. This year is no exception.
Date published: 2023-02-26
Rated 1 out of 5 by from not free you will do the whole tax return and at the very end it tells you that you Need to upgrade and you have no other option and then they charge you 39 for federal and 39 for state then another 39 to take the money out of your tax return!
Date published: 2023-02-26
Rated 4 out of 5 by from Very convenient and easy to follow I recognized and error, under My Info...it asks for "Mailing address". however once you review the Income tax forms it shows "Residential address". I believe it should match what the IRS is asking, because it might show a discrepancy once the IRS reviews our forms.
Date published: 2023-02-26
Rated 5 out of 5 by from Great - very easy I have never done this before always had someone prepare- Turbo Tax was easy and seamless. I had all the documents and transferring and filling in made everything easy.
Date published: 2023-02-26
Rated 5 out of 5 by from Turbo Tax is Easy Breezy Very easy to use. Tips were very helpful in walking me through the process.
Date published: 2023-02-26
Rated 4 out of 5 by from Good but not Great It was great, but I did pay extra to have it reviewed by an experienced tax reviewer, but all it did was run through the regular website review. No time for anyone to look at half the details before it said it was ready.
Date published: 2023-02-26
Rated 5 out of 5 by from Easy and Quick Super easy that it pulls tax forms from financial institutions so I didn't have to pull all the documents together. Completed in less than an hour!
Date published: 2023-02-26
Rated 4 out of 5 by from Turbo tax is OK Pretty good features except I had a special sitiuation and your software couldn't accomodate it so I needed to improvise
Date published: 2023-02-26
All TurboTax® Offerings Reviews - Page 3966