TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 4 out of 5 by from Excellent product but some glitches The product is easy to use, but I experienced some glitches in the program such as a loop for the function to change the address.
Date published: 2022-03-20
Rated 5 out of 5 by from TURBO TAX DID THE JOB EXCELLENT! I DID MY TAXES FOR 2 YEARS, THIS YEAR I HAD A LITTLE TROUBLE, REQUESTED ONLINE ASSISTANCE. CHAT REPONSED WITHIN 3 MINUTES. THE GENTLEMEN REQUUESTED TO CALL AFTER, I WAS NOT UNDERSTANDING CLEARLING WITH TEXTING. HE CALLED AND WE CLEARED THINGS UP QUICKLY. HE WAS REALLY POLITE AND PROFESSIONAL , KNOWLEDGABLE AND RESPECTFUL.
Date published: 2022-03-20
Rated 5 out of 5 by from Easy to use TurboTax was relatively easy to use this year even though we had a few more complicated tax situations than prior years. It takes a decent amount of time to complete your taxes, but I feel like it covers everything.
Date published: 2022-03-20
Rated 5 out of 5 by from Turbo Tax is great A little confusing but for the most part easy enough to use
Date published: 2022-03-20
Rated 5 out of 5 by from EASY TO FILL OUT FIRST TIME AND IT WAS VERY EASY AND WELL EXPLAINED IF YOU HAD QUESTIONS
Date published: 2022-03-20
Rated 5 out of 5 by from Love Turbo Tax Easy to use, walks you through everything. Very helpful
Date published: 2022-03-20
Rated 5 out of 5 by from Turbo Tax is Great! Like the walk through every step method and it's very easy!
Date published: 2022-03-20
Rated 3 out of 5 by from Could not e-file No problems with the return but could not e-file. Tried to fix the problem and my return was rejected again. Gave up and filed by mail.
Date published: 2022-03-20
Rated 5 out of 5 by from The best thing about taxes. Nobody enjoys paying for the privilege to earn a living. That said, I spent years paying overpriced accountants a premium to hope my taxes were done right. Turbo tax live gives you more benefits at a fraction of the cost, and with a dedicated team of professionals behind you, you’re not chasing down the family friend for an update. I’ll never go back to that path again. I’m a customer for life.
Date published: 2022-03-20
Rated 5 out of 5 by from Turbo Tax Worked Really Well TurboTax led me thru all the steps and explained things very well.
Date published: 2022-03-20
All TurboTax® Offerings Reviews - Page 3963
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
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Rated 4 out of 5 by from Excellent product but some glitches The product is easy to use, but I experienced some glitches in the program such as a loop for the function to change the address.
Date published: 2022-03-20
Rated 5 out of 5 by from TURBO TAX DID THE JOB EXCELLENT! I DID MY TAXES FOR 2 YEARS, THIS YEAR I HAD A LITTLE TROUBLE, REQUESTED ONLINE ASSISTANCE. CHAT REPONSED WITHIN 3 MINUTES. THE GENTLEMEN REQUUESTED TO CALL AFTER, I WAS NOT UNDERSTANDING CLEARLING WITH TEXTING. HE CALLED AND WE CLEARED THINGS UP QUICKLY. HE WAS REALLY POLITE AND PROFESSIONAL , KNOWLEDGABLE AND RESPECTFUL.
Date published: 2022-03-20
Rated 5 out of 5 by from Easy to use TurboTax was relatively easy to use this year even though we had a few more complicated tax situations than prior years. It takes a decent amount of time to complete your taxes, but I feel like it covers everything.
Date published: 2022-03-20
Rated 5 out of 5 by from Turbo Tax is great A little confusing but for the most part easy enough to use
Date published: 2022-03-20
Rated 5 out of 5 by from EASY TO FILL OUT FIRST TIME AND IT WAS VERY EASY AND WELL EXPLAINED IF YOU HAD QUESTIONS
Date published: 2022-03-20
Rated 5 out of 5 by from Love Turbo Tax Easy to use, walks you through everything. Very helpful
Date published: 2022-03-20
Rated 5 out of 5 by from Turbo Tax is Great! Like the walk through every step method and it's very easy!
Date published: 2022-03-20
Rated 3 out of 5 by from Could not e-file No problems with the return but could not e-file. Tried to fix the problem and my return was rejected again. Gave up and filed by mail.
Date published: 2022-03-20
Rated 5 out of 5 by from The best thing about taxes. Nobody enjoys paying for the privilege to earn a living. That said, I spent years paying overpriced accountants a premium to hope my taxes were done right. Turbo tax live gives you more benefits at a fraction of the cost, and with a dedicated team of professionals behind you, you’re not chasing down the family friend for an update. I’ll never go back to that path again. I’m a customer for life.
Date published: 2022-03-20
Rated 5 out of 5 by from Turbo Tax Worked Really Well TurboTax led me thru all the steps and explained things very well.
Date published: 2022-03-20
All TurboTax® Offerings Reviews - Page 3963