TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.
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TurboTax Online
TurboTax Live
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TurboTax Full Service
Rated 5 out of 5 by
Vince Margo from
Full service
This was the first time using full service. After attempting to do it by myself I just became a little overwhelmed. Monico was assigned our case and he was very thorough in what we needed to send him. It was such an easy process and we were able to get it for no cost.
Date published: 2022-03-18
Rated 5 out of 5 by
OregonMAA22 from
Always happy with how easy the process is!
This system is easy and reliable. I would spend countless more hours trying to figure out our ridiculous tax code if I didn't have TurboTax.
Date published: 2022-03-18
Rated 5 out of 5 by
mesarah123 from
easy to use
The only problem I had was with the verification process for the IRS transcript.
Date published: 2022-03-18
Rated 5 out of 5 by
null from
Great service!
I am very happy with the Live Service! Paul was very helpful and gave great advice for my tax prep!
Date published: 2022-03-18
Rated 5 out of 5 by
Qakaq from
Turbo tax is great
Could not complain … very satisfied with the help I got and could not look else where for help
Date published: 2022-03-18
Rated 5 out of 5 by
Lark6355 from
2021 TurboTax Review
I've used TurboTax for many years and appreciate the question and answer approach.
Date published: 2022-03-18
Rated 1 out of 5 by
never turbo again from
sub par service
already told sub par service asked every 3 days for something to be uploaded instead of giving a list up front
Date published: 2022-03-18
Rated 5 out of 5 by
Simone21 from
Because they helped me with everything I needed
They are very helpful and they communicate every well
Date published: 2022-03-18
Rated 1 out of 5 by
bikerjay from
not good
Too many steps to get started my e-mail address and password should have been enough. Everytime you sent me a code it failed. Everytime i tried to download my investment income it said I failed. Then I tried to put it in manually and it took too long to figure how to get that to work .It took 3 hrs. to do an easy return when it shouldn't have taken me more than 30 minutes.
Date published: 2022-03-18
Rated 5 out of 5 by
RobS3507 from
Expert service is affordable and great.
Expert service is affordable and great. Charles was a big help.
All TurboTax® Offerings Reviews - Page 3960
Date published: 2022-03-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
Vince Margo from
Full service
This was the first time using full service. After attempting to do it by myself I just became a little overwhelmed. Monico was assigned our case and he was very thorough in what we needed to send him. It was such an easy process and we were able to get it for no cost.
Date published: 2022-03-18
Rated 5 out of 5 by
OregonMAA22 from
Always happy with how easy the process is!
This system is easy and reliable. I would spend countless more hours trying to figure out our ridiculous tax code if I didn't have TurboTax.
Date published: 2022-03-18
Rated 5 out of 5 by
mesarah123 from
easy to use
The only problem I had was with the verification process for the IRS transcript.
Date published: 2022-03-18
Rated 5 out of 5 by
null from
Great service!
I am very happy with the Live Service! Paul was very helpful and gave great advice for my tax prep!
Date published: 2022-03-18
Rated 5 out of 5 by
Qakaq from
Turbo tax is great
Could not complain … very satisfied with the help I got and could not look else where for help
Date published: 2022-03-18
Rated 5 out of 5 by
Lark6355 from
2021 TurboTax Review
I've used TurboTax for many years and appreciate the question and answer approach.
Date published: 2022-03-18
Rated 1 out of 5 by
never turbo again from
sub par service
already told sub par service asked every 3 days for something to be uploaded instead of giving a list up front
Date published: 2022-03-18
Rated 5 out of 5 by
Simone21 from
Because they helped me with everything I needed
They are very helpful and they communicate every well
Date published: 2022-03-18
Rated 1 out of 5 by
bikerjay from
not good
Too many steps to get started my e-mail address and password should have been enough. Everytime you sent me a code it failed. Everytime i tried to download my investment income it said I failed. Then I tried to put it in manually and it took too long to figure how to get that to work .It took 3 hrs. to do an easy return when it shouldn't have taken me more than 30 minutes.
Date published: 2022-03-18
Rated 5 out of 5 by
RobS3507 from
Expert service is affordable and great.
Expert service is affordable and great. Charles was a big help.
All TurboTax® Offerings Reviews - Page 3960
Date published: 2022-03-18