TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Full service This was the first time using full service. After attempting to do it by myself I just became a little overwhelmed. Monico was assigned our case and he was very thorough in what we needed to send him. It was such an easy process and we were able to get it for no cost.
Date published: 2022-03-18
Rated 5 out of 5 by from Always happy with how easy the process is! This system is easy and reliable. I would spend countless more hours trying to figure out our ridiculous tax code if I didn't have TurboTax.
Date published: 2022-03-18
Rated 5 out of 5 by from easy to use The only problem I had was with the verification process for the IRS transcript.
Date published: 2022-03-18
Rated 5 out of 5 by from Great service! I am very happy with the Live Service! Paul was very helpful and gave great advice for my tax prep!
Date published: 2022-03-18
Rated 5 out of 5 by from Turbo tax is great Could not complain … very satisfied with the help I got and could not look else where for help
Date published: 2022-03-18
Rated 5 out of 5 by from 2021 TurboTax Review I've used TurboTax for many years and appreciate the question and answer approach.
Date published: 2022-03-18
Rated 1 out of 5 by from sub par service already told sub par service asked every 3 days for something to be uploaded instead of giving a list up front
Date published: 2022-03-18
Rated 5 out of 5 by from Because they helped me with everything I needed They are very helpful and they communicate every well
Date published: 2022-03-18
Rated 1 out of 5 by from not good Too many steps to get started my e-mail address and password should have been enough. Everytime you sent me a code it failed. Everytime i tried to download my investment income it said I failed. Then I tried to put it in manually and it took too long to figure how to get that to work .It took 3 hrs. to do an easy return when it shouldn't have taken me more than 30 minutes.
Date published: 2022-03-18
Rated 5 out of 5 by from Expert service is affordable and great. Expert service is affordable and great. Charles was a big help.
Date published: 2022-03-18
All TurboTax® Offerings Reviews - Page 3960
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Full service This was the first time using full service. After attempting to do it by myself I just became a little overwhelmed. Monico was assigned our case and he was very thorough in what we needed to send him. It was such an easy process and we were able to get it for no cost.
Date published: 2022-03-18
Rated 5 out of 5 by from Always happy with how easy the process is! This system is easy and reliable. I would spend countless more hours trying to figure out our ridiculous tax code if I didn't have TurboTax.
Date published: 2022-03-18
Rated 5 out of 5 by from easy to use The only problem I had was with the verification process for the IRS transcript.
Date published: 2022-03-18
Rated 5 out of 5 by from Great service! I am very happy with the Live Service! Paul was very helpful and gave great advice for my tax prep!
Date published: 2022-03-18
Rated 5 out of 5 by from Turbo tax is great Could not complain … very satisfied with the help I got and could not look else where for help
Date published: 2022-03-18
Rated 5 out of 5 by from 2021 TurboTax Review I've used TurboTax for many years and appreciate the question and answer approach.
Date published: 2022-03-18
Rated 1 out of 5 by from sub par service already told sub par service asked every 3 days for something to be uploaded instead of giving a list up front
Date published: 2022-03-18
Rated 5 out of 5 by from Because they helped me with everything I needed They are very helpful and they communicate every well
Date published: 2022-03-18
Rated 1 out of 5 by from not good Too many steps to get started my e-mail address and password should have been enough. Everytime you sent me a code it failed. Everytime i tried to download my investment income it said I failed. Then I tried to put it in manually and it took too long to figure how to get that to work .It took 3 hrs. to do an easy return when it shouldn't have taken me more than 30 minutes.
Date published: 2022-03-18
Rated 5 out of 5 by from Expert service is affordable and great. Expert service is affordable and great. Charles was a big help.
Date published: 2022-03-18
All TurboTax® Offerings Reviews - Page 3960