TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

(4.6/5 | 294023 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Awesome and easy! Easy simple process! Step by step and help along the way for any questions you have
Date published: 2022-03-27
Rated 5 out of 5 by from Turbotax does an Excelent Job!!!!!! I was fortunate to be able to communicate with Mark whom answered all questions and put my mind at ease. I will continue to use Turbo tax in the future.
Date published: 2022-03-27
Rated 4 out of 5 by from Pretty good Include more consequences-scenario-alternatives in trigger questions. A way to see how retirement savings contribution would impact AGI and refund would be good.
Date published: 2022-03-27
Rated 2 out of 5 by from Full Service Turbo Tax Was not happy with the Full Service Turbo Tax. Was transferred from one tax expert to another without being told. Had to resubmit forms and tell the Tax Expert that the forms were already submitted. Believe this delayed the process and added stress to my tax completion process. Have used Turbo Tax for 12-14 years and this experience will push me to look for other options.
Date published: 2022-03-27
Rated 5 out of 5 by from Did the Job The only problem I had was quickly solved by someone online
Date published: 2022-03-27
Rated 1 out of 5 by from Turbo Tax won't allow you to file yet if you withd One would think that not being able to use the product might be a hinderance
Date published: 2022-03-27
Rated 5 out of 5 by from Turbo Tax Great customer service professional attitude excellent work
Date published: 2022-03-27
Rated 4 out of 5 by from Turbo Tax is great Turbo Tax is great and pretty simple, and cost is great.
Date published: 2022-03-27
Rated 5 out of 5 by from Was simple Very simple and easy to use I found the tips to be very accurate and knowledgeable
Date published: 2022-03-27
Rated 5 out of 5 by from Thanks, TurboTax! We used the electronic downloaded version this year. Easy, peazy! Only challenge was locating the license code to get started but after that, it was easy!
Date published: 2022-03-27
All TurboTax® Offerings Reviews - Page 3944
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome and easy! Easy simple process! Step by step and help along the way for any questions you have
Date published: 2022-03-27
Rated 5 out of 5 by from Turbotax does an Excelent Job!!!!!! I was fortunate to be able to communicate with Mark whom answered all questions and put my mind at ease. I will continue to use Turbo tax in the future.
Date published: 2022-03-27
Rated 4 out of 5 by from Pretty good Include more consequences-scenario-alternatives in trigger questions. A way to see how retirement savings contribution would impact AGI and refund would be good.
Date published: 2022-03-27
Rated 2 out of 5 by from Full Service Turbo Tax Was not happy with the Full Service Turbo Tax. Was transferred from one tax expert to another without being told. Had to resubmit forms and tell the Tax Expert that the forms were already submitted. Believe this delayed the process and added stress to my tax completion process. Have used Turbo Tax for 12-14 years and this experience will push me to look for other options.
Date published: 2022-03-27
Rated 5 out of 5 by from Did the Job The only problem I had was quickly solved by someone online
Date published: 2022-03-27
Rated 1 out of 5 by from Turbo Tax won't allow you to file yet if you withd One would think that not being able to use the product might be a hinderance
Date published: 2022-03-27
Rated 5 out of 5 by from Turbo Tax Great customer service professional attitude excellent work
Date published: 2022-03-27
Rated 4 out of 5 by from Turbo Tax is great Turbo Tax is great and pretty simple, and cost is great.
Date published: 2022-03-27
Rated 5 out of 5 by from Was simple Very simple and easy to use I found the tips to be very accurate and knowledgeable
Date published: 2022-03-27
Rated 5 out of 5 by from Thanks, TurboTax! We used the electronic downloaded version this year. Easy, peazy! Only challenge was locating the license code to get started but after that, it was easy!
Date published: 2022-03-27
All TurboTax® Offerings Reviews - Page 3944