TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281681 reviews)
Star ratings are from 2021
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Rated 4 out of 5 by from TurboTax cld provide even more info re investments I am always confused when it comes to inputting my investment information. TurboTax explains a lot, but I'm still confused in some areas.
Date published: 2021-04-15
Rated 5 out of 5 by from Best Program for taxes! TurboTax Online is great for anyone, excited to use
Date published: 2021-04-15
Rated 5 out of 5 by from Easy and stress free I have used a different free online tax company for years, however, I'm glad I made the switch this year! TurboTax got me a better refund than then other company and it was super quick and easy to get my taxes done.
Date published: 2021-04-15
Rated 4 out of 5 by from It worked well Easy enough; you just fill in the blanks..........
Date published: 2021-04-15
Rated 5 out of 5 by from TurboTax Harder them the cd..I did not like it. Next year I will get cd..
Date published: 2021-04-15
Rated 1 out of 5 by from Turbo Tax is not user friendly to me The title says it all. I tried for HOURS to just get Turbo Tax to FILE federal and state efiles, but they first wouldn't take money, then it was something about a non-issue, etc. Even a tech support couldn't figure it out.
Date published: 2021-04-15
Rated 5 out of 5 by from Turbo Tax took the stress out of filing! Turbo Tax's simple program makes filing simple and gives me peace of mind that everything is accurate.
Date published: 2021-04-15
Rated 5 out of 5 by from This was a very rewarding experience. Awesome Loved it made me feel important! The form was easy to follow and I plan on using it again next year.
Date published: 2021-04-15
Rated 4 out of 5 by from Does a pretty good job It helped a lot. There are a few quarks. The largest was that the 2019 crypto losses I had did not count for any of 2019 but there was not an explanation as to why but I was able to carry it over to 2020 just fine. I am guessing there was a reason but I wish they explained it somewhere. Also, you can't see what your tax forms look like to see if they look right. I wanted to see if my 10,200 was deducted from my state return but there is no where to see what the return actually looks like. But many other features are good and I know it is being done correctly which is the main reason I use TurboTax. It is fairly easy to use so I will keep using it most likely.
Date published: 2021-04-15
Rated 1 out of 5 by from Still no brokerage transaction download capability This is the required TurboTax product for filing Trust Tax returns, but it still does not have the capability the personal version has to download brokerage information. This is difficult to understand, and a significant drawback to the product for Trust filers.
Date published: 2021-04-15
All TurboTax® Offerings Reviews - Page 3944
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from TurboTax cld provide even more info re investments I am always confused when it comes to inputting my investment information. TurboTax explains a lot, but I'm still confused in some areas.
Date published: 2021-04-15
Rated 5 out of 5 by from Best Program for taxes! TurboTax Online is great for anyone, excited to use
Date published: 2021-04-15
Rated 5 out of 5 by from Easy and stress free I have used a different free online tax company for years, however, I'm glad I made the switch this year! TurboTax got me a better refund than then other company and it was super quick and easy to get my taxes done.
Date published: 2021-04-15
Rated 4 out of 5 by from It worked well Easy enough; you just fill in the blanks..........
Date published: 2021-04-15
Rated 5 out of 5 by from TurboTax Harder them the cd..I did not like it. Next year I will get cd..
Date published: 2021-04-15
Rated 1 out of 5 by from Turbo Tax is not user friendly to me The title says it all. I tried for HOURS to just get Turbo Tax to FILE federal and state efiles, but they first wouldn't take money, then it was something about a non-issue, etc. Even a tech support couldn't figure it out.
Date published: 2021-04-15
Rated 5 out of 5 by from Turbo Tax took the stress out of filing! Turbo Tax's simple program makes filing simple and gives me peace of mind that everything is accurate.
Date published: 2021-04-15
Rated 5 out of 5 by from This was a very rewarding experience. Awesome Loved it made me feel important! The form was easy to follow and I plan on using it again next year.
Date published: 2021-04-15
Rated 4 out of 5 by from Does a pretty good job It helped a lot. There are a few quarks. The largest was that the 2019 crypto losses I had did not count for any of 2019 but there was not an explanation as to why but I was able to carry it over to 2020 just fine. I am guessing there was a reason but I wish they explained it somewhere. Also, you can't see what your tax forms look like to see if they look right. I wanted to see if my 10,200 was deducted from my state return but there is no where to see what the return actually looks like. But many other features are good and I know it is being done correctly which is the main reason I use TurboTax. It is fairly easy to use so I will keep using it most likely.
Date published: 2021-04-15
Rated 1 out of 5 by from Still no brokerage transaction download capability This is the required TurboTax product for filing Trust Tax returns, but it still does not have the capability the personal version has to download brokerage information. This is difficult to understand, and a significant drawback to the product for Trust filers.
Date published: 2021-04-15
All TurboTax® Offerings Reviews - Page 3944