TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Mike's Review Was quick and simple. Imported all my investment information.
Date published: 2021-03-06
Rated 5 out of 5 by from excellent did not engage with an expert just followed directions
Date published: 2021-03-06
Rated 5 out of 5 by from First time doing taxes It was super easy to understand, highly recommend it.
Date published: 2021-03-06
Rated 5 out of 5 by from Using TurboTax makes doing your taxes bearable. Have been using TurboTax for many years and it makes doing your taxes bearable. Installation is quick and easy. Importing previous year's data is great and takes away a lot of the repetitiveness. The interface is well thought out as well.
Date published: 2021-03-06
Rated 5 out of 5 by from Turbo tax is great! It provides great help on preparing tax return and it is easy to use!
Date published: 2021-03-06
Rated 4 out of 5 by from Great Software - Bad Support Great Software - Bad Support. Difficult to get rep on phone. Rep's are not educated on product.
Date published: 2021-03-06
Rated 5 out of 5 by from TurboTax is fast and friendly! Turbo Tax is straightforward and encouraging. I can start and stop my return at any time. I found the "Help" links very useful. Thanks for making doing my taxes easy.
Date published: 2021-03-06
Rated 4 out of 5 by from Turbo tax makes is easy! Turbo tax makes is easy for non professionals to file taxes.
Date published: 2021-03-06
Rated 5 out of 5 by from Turbo is good except when you prepare 2 taxes I always prepare ours and my daughter's separately, using 2 separate Turbos. This time I used one computer and all hell breaks loose. Turbo should handle two separate returns on one computer with no problem, however, I do hers, then delete, and do ours, antiquated.
Date published: 2021-03-06
Rated 2 out of 5 by from Misses important information I have to use the online version of Turbotax since I don't use the duopoly OSs. I have tax experience and noticed that Turbotax misses important aspects of my tax. It also fixates on items which are insignificant. The insignificant are the 1099-INTs for bank accounts, which are sometimes nonexistant. On the other hand I have been filing a form K for several years. I never say that that form is the last one I will file. Yet Turbotax has been consistently ignoring to point it out. This is despite that form representing a significant portion of my income. I know enough to search out that form and fill it out otherwise I would get an audit. I am amazed that Turbotax doesn't pay attention to this despite its "importing" my previous tax year's form.
Date published: 2021-03-06
All TurboTax® Offerings Reviews - Page 3944
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Mike's Review Was quick and simple. Imported all my investment information.
Date published: 2021-03-06
Rated 5 out of 5 by from excellent did not engage with an expert just followed directions
Date published: 2021-03-06
Rated 5 out of 5 by from First time doing taxes It was super easy to understand, highly recommend it.
Date published: 2021-03-06
Rated 5 out of 5 by from Using TurboTax makes doing your taxes bearable. Have been using TurboTax for many years and it makes doing your taxes bearable. Installation is quick and easy. Importing previous year's data is great and takes away a lot of the repetitiveness. The interface is well thought out as well.
Date published: 2021-03-06
Rated 5 out of 5 by from Turbo tax is great! It provides great help on preparing tax return and it is easy to use!
Date published: 2021-03-06
Rated 4 out of 5 by from Great Software - Bad Support Great Software - Bad Support. Difficult to get rep on phone. Rep's are not educated on product.
Date published: 2021-03-06
Rated 5 out of 5 by from TurboTax is fast and friendly! Turbo Tax is straightforward and encouraging. I can start and stop my return at any time. I found the "Help" links very useful. Thanks for making doing my taxes easy.
Date published: 2021-03-06
Rated 4 out of 5 by from Turbo tax makes is easy! Turbo tax makes is easy for non professionals to file taxes.
Date published: 2021-03-06
Rated 5 out of 5 by from Turbo is good except when you prepare 2 taxes I always prepare ours and my daughter's separately, using 2 separate Turbos. This time I used one computer and all hell breaks loose. Turbo should handle two separate returns on one computer with no problem, however, I do hers, then delete, and do ours, antiquated.
Date published: 2021-03-06
Rated 2 out of 5 by from Misses important information I have to use the online version of Turbotax since I don't use the duopoly OSs. I have tax experience and noticed that Turbotax misses important aspects of my tax. It also fixates on items which are insignificant. The insignificant are the 1099-INTs for bank accounts, which are sometimes nonexistant. On the other hand I have been filing a form K for several years. I never say that that form is the last one I will file. Yet Turbotax has been consistently ignoring to point it out. This is despite that form representing a significant portion of my income. I know enough to search out that form and fill it out otherwise I would get an audit. I am amazed that Turbotax doesn't pay attention to this despite its "importing" my previous tax year's form.
Date published: 2021-03-06
All TurboTax® Offerings Reviews - Page 3944