TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

(4.6/5 | 294025 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Turbo Tax is Awesome! Easy to use. Just follow the intruction's. Highly recommended!
Date published: 2022-03-28
Rated 5 out of 5 by from Incredible tax software. Always the best Most accurate and fastest way to file one's taxes. Easy to follow questions making the filing process a breeze for a novice like me.
Date published: 2022-03-28
Rated 5 out of 5 by from Turbo Tax is good to use Turbo Tax was fairly easy and seamless to use. I purchased the deluxe and Tonia stayed with me in the chat until I received my answer was able to make a change.
Date published: 2022-03-28
Rated 5 out of 5 by from turbo tax is awesome it was kinda hard at first but hopefully i got it eventually.
Date published: 2022-03-28
Rated 5 out of 5 by from It is like having your own accountant. Turbo Tax makes a dreaded problem easy to solve. I have used this product for many years. I use Home and Business. I have several investment properties and not overlooking any deductions is important to me. This software makes sure you do not forget any deductions that you are entitled to plus it walks you through every detail for filing accuracy. You will have peace of mind using Turbo Tax.
Date published: 2022-03-28
Rated 5 out of 5 by from TurboTax continues to be a great tax tool I have been using Turbo Tax for over 15 years and it has greatly simplified the tax process. Our tax filings vary in complexity from year to year, but TurboTax is easy to use regardless of the complexity including small business, W2 scenarios, stock scenarios, sold home, etc.
Date published: 2022-03-28
Rated 5 out of 5 by from Used for years, still a great product/service! Great Service, works well for me to have someone else do my taxes.
Date published: 2022-03-28
Rated 5 out of 5 by from Turbo Tax makes a miserable job very do-able Would like easier access to the instructions for specific forms. Without Turbo Tax I would be spending 3 weeks running back and forth to the CPA. Turbo Tax reduces my tax refund to a 2 day experience [I have to take breaks].
Date published: 2022-03-28
Rated 4 out of 5 by from TurboTax is a great service/tool Turbotax's tools are easy to use when filing by yourself. Their CPA's are a great help as well. I highly recommend them.
Date published: 2022-03-28
Rated 1 out of 5 by from TurboTax Customer Service is Not Helpful All during 2021 I lived and worked in VA, but recently moved to Wisconsin. I wanted to confirm the correct address for my filing (putting down my current address out of state vs. the address I lived in all of 2021) and it took nearly 1.5 hours to have this question verified! I was bounced around from person-to-person. The chat told me to wait for 13 minutes and then no one came. I received a call and no one was there so I had to keep getting back in the queue. The "product managers" were somewhat confused and fluctuated between being rude and considerate. I would not consider the customer service at Turbo Tax very helpful, in fact, it is not. The software is decent though. It would be too bad if you had a question...
Date published: 2022-03-28
All TurboTax® Offerings Reviews - Page 3868
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is Awesome! Easy to use. Just follow the intruction's. Highly recommended!
Date published: 2022-03-28
Rated 5 out of 5 by from Incredible tax software. Always the best Most accurate and fastest way to file one's taxes. Easy to follow questions making the filing process a breeze for a novice like me.
Date published: 2022-03-28
Rated 5 out of 5 by from Turbo Tax is good to use Turbo Tax was fairly easy and seamless to use. I purchased the deluxe and Tonia stayed with me in the chat until I received my answer was able to make a change.
Date published: 2022-03-28
Rated 5 out of 5 by from turbo tax is awesome it was kinda hard at first but hopefully i got it eventually.
Date published: 2022-03-28
Rated 5 out of 5 by from It is like having your own accountant. Turbo Tax makes a dreaded problem easy to solve. I have used this product for many years. I use Home and Business. I have several investment properties and not overlooking any deductions is important to me. This software makes sure you do not forget any deductions that you are entitled to plus it walks you through every detail for filing accuracy. You will have peace of mind using Turbo Tax.
Date published: 2022-03-28
Rated 5 out of 5 by from TurboTax continues to be a great tax tool I have been using Turbo Tax for over 15 years and it has greatly simplified the tax process. Our tax filings vary in complexity from year to year, but TurboTax is easy to use regardless of the complexity including small business, W2 scenarios, stock scenarios, sold home, etc.
Date published: 2022-03-28
Rated 5 out of 5 by from Used for years, still a great product/service! Great Service, works well for me to have someone else do my taxes.
Date published: 2022-03-28
Rated 5 out of 5 by from Turbo Tax makes a miserable job very do-able Would like easier access to the instructions for specific forms. Without Turbo Tax I would be spending 3 weeks running back and forth to the CPA. Turbo Tax reduces my tax refund to a 2 day experience [I have to take breaks].
Date published: 2022-03-28
Rated 4 out of 5 by from TurboTax is a great service/tool Turbotax's tools are easy to use when filing by yourself. Their CPA's are a great help as well. I highly recommend them.
Date published: 2022-03-28
Rated 1 out of 5 by from TurboTax Customer Service is Not Helpful All during 2021 I lived and worked in VA, but recently moved to Wisconsin. I wanted to confirm the correct address for my filing (putting down my current address out of state vs. the address I lived in all of 2021) and it took nearly 1.5 hours to have this question verified! I was bounced around from person-to-person. The chat told me to wait for 13 minutes and then no one came. I received a call and no one was there so I had to keep getting back in the queue. The "product managers" were somewhat confused and fluctuated between being rude and considerate. I would not consider the customer service at Turbo Tax very helpful, in fact, it is not. The software is decent though. It would be too bad if you had a question...
Date published: 2022-03-28
All TurboTax® Offerings Reviews - Page 3868