TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281629 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Turbo Tax is Awesome! very user friendly and easy to follow. Thank You Turbo Tax!
Date published: 2021-04-11
Rated 5 out of 5 by from Turbo tax is so easy !!! I wasn't to sure how to do this , but turbo tax made it so easy
Date published: 2021-04-11
Rated 5 out of 5 by from TurboTax is the best way to file, done right I have used TurboTax for years. Most years my taxes are not super-complex. One year I had to do an Estate and a business and that got complicated. TurboTax has been always able to make the complex or vague questions about obscure rules clear. The blue links on many pages let you learn more about whatever the IRS or state is asking. The walk-through is clear (as good as tax law can let it be.) Taxes are difficult and lots of money so TurboTax is tackling a difficult subject and making it as good as possible. If I had any suggestion it would be to have a "search this on the Web" for each page. I have found that some questions just aren't really clear to non-accountants. And maybe consider if there are some more that you could bring from previous years like Railroad Pension, etc. Keep up the good work!
Date published: 2021-04-11
Rated 4 out of 5 by from Difficult year Difficult year requiring part-year return for NJ. Process did not clearly direct to correct forms. Also, home sale process was chunky. Also did not get repeat customer discount when making retail purchase vs. download purchase
Date published: 2021-04-11
Rated 1 out of 5 by from Turbo tax is a ripoff A simple mistake was nearly impossible to fix because live help is not available on weekends
Date published: 2021-04-11
Rated 5 out of 5 by from I love the Tax Filing Process Very good Except that RobinHood import had some issues with 176 reviews which I had to click 176 times
Date published: 2021-04-11
Rated 4 out of 5 by from Easy Turbo Tax is very useful but they need to make the personal contact information a little easier. It is hard to find where to update your phone number.
Date published: 2021-04-11
Rated 5 out of 5 by from Turbo Tax Is Awesome It's my first time filing and Turbo Tax made it easy to file my taxes
Date published: 2021-04-11
Rated 3 out of 5 by from Good but not great Turbo Tax was great for a while. For the last ten years it has gone down hill becuase it is very difficult to go to specific places to enter info you didn't enter the firs time through
Date published: 2021-04-11
Rated 2 out of 5 by from Not very helpful Didn't make things easy to understand when I wanted to write off home office equipment.
Date published: 2021-04-11
All TurboTax® Offerings Reviews - Page 3815
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is Awesome! very user friendly and easy to follow. Thank You Turbo Tax!
Date published: 2021-04-11
Rated 5 out of 5 by from Turbo tax is so easy !!! I wasn't to sure how to do this , but turbo tax made it so easy
Date published: 2021-04-11
Rated 5 out of 5 by from TurboTax is the best way to file, done right I have used TurboTax for years. Most years my taxes are not super-complex. One year I had to do an Estate and a business and that got complicated. TurboTax has been always able to make the complex or vague questions about obscure rules clear. The blue links on many pages let you learn more about whatever the IRS or state is asking. The walk-through is clear (as good as tax law can let it be.) Taxes are difficult and lots of money so TurboTax is tackling a difficult subject and making it as good as possible. If I had any suggestion it would be to have a "search this on the Web" for each page. I have found that some questions just aren't really clear to non-accountants. And maybe consider if there are some more that you could bring from previous years like Railroad Pension, etc. Keep up the good work!
Date published: 2021-04-11
Rated 4 out of 5 by from Difficult year Difficult year requiring part-year return for NJ. Process did not clearly direct to correct forms. Also, home sale process was chunky. Also did not get repeat customer discount when making retail purchase vs. download purchase
Date published: 2021-04-11
Rated 1 out of 5 by from Turbo tax is a ripoff A simple mistake was nearly impossible to fix because live help is not available on weekends
Date published: 2021-04-11
Rated 5 out of 5 by from I love the Tax Filing Process Very good Except that RobinHood import had some issues with 176 reviews which I had to click 176 times
Date published: 2021-04-11
Rated 4 out of 5 by from Easy Turbo Tax is very useful but they need to make the personal contact information a little easier. It is hard to find where to update your phone number.
Date published: 2021-04-11
Rated 5 out of 5 by from Turbo Tax Is Awesome It's my first time filing and Turbo Tax made it easy to file my taxes
Date published: 2021-04-11
Rated 3 out of 5 by from Good but not great Turbo Tax was great for a while. For the last ten years it has gone down hill becuase it is very difficult to go to specific places to enter info you didn't enter the firs time through
Date published: 2021-04-11
Rated 2 out of 5 by from Not very helpful Didn't make things easy to understand when I wanted to write off home office equipment.
Date published: 2021-04-11
All TurboTax® Offerings Reviews - Page 3815