TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Love Turbo Tax Turbo Tax is easy to use. I've used it for years and I love it
Date published: 2023-04-08
Rated 2 out of 5 by from Less unnecessary animation Really don't need the kid-like animation between every slide. I want to get my taxes done as fast as possible and not deal with the "race tracker" and the "Ready to Get Started" page before every category.
Date published: 2023-04-08
Rated 4 out of 5 by from Turbotax is indeed Awesome! I always enjoy filing my Taxes with Turbo Tax. It makes it a lot easier
Date published: 2023-04-08
Rated 5 out of 5 by from Turbo tax saves money Turbo tax saves money and helps you become familiar with the tax laws which helps with planning
Date published: 2023-04-08
Rated 5 out of 5 by from Turbo Tax is awsome! Very easy to do...except one form --- the live assistant helped me promptly and quickly to accomplish.
Date published: 2023-04-08
Rated 5 out of 5 by from Ease of doing them Very easy to navigate thru and get my figures in balance. We are a small company and this made it easy to do without having to pay for a CPA to do them.
Date published: 2023-04-08
Rated 4 out of 5 by from Easy to use Turbo tax is a pretty easy to use product. I do not know if some extreme cases are not covered, but most of the items are covered for simple to moderately complex cases.
Date published: 2023-04-08
Rated 5 out of 5 by from Surprisingly Simple I've tried to use TurboTax in the past and that year I had some unexpected extra income, so I had to go somewhere else. This year I thought I would try it again because my friends were using it and it was actually very simple. Got it done in less than an hour!
Date published: 2023-04-08
Rated 2 out of 5 by from Less helpful each year After nearly 20 years of use, TurboTax gets more expensive, more annoying when trying to enter data with all the ads and less helpful. One must navigate directly to forms needed rather than being asked sufficient questions to walk me through the forms. There are also questions that just state I should use some form number to fill out which is not even accessible at the question. There are also less explanations at the question to help make the correct decisions. I am highly considering having my taxes done or changing to another software program.
Date published: 2023-04-08
Rated 3 out of 5 by from TT needs work I was disappointed I had to resubmit my file. I checked the box that I had a pin and your software did not ask for it. Not good. otherwise it was ok.
Date published: 2023-04-08
All TurboTax® Offerings Reviews - Page 3815
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Love Turbo Tax Turbo Tax is easy to use. I've used it for years and I love it
Date published: 2023-04-08
Rated 2 out of 5 by from Less unnecessary animation Really don't need the kid-like animation between every slide. I want to get my taxes done as fast as possible and not deal with the "race tracker" and the "Ready to Get Started" page before every category.
Date published: 2023-04-08
Rated 4 out of 5 by from Turbotax is indeed Awesome! I always enjoy filing my Taxes with Turbo Tax. It makes it a lot easier
Date published: 2023-04-08
Rated 5 out of 5 by from Turbo tax saves money Turbo tax saves money and helps you become familiar with the tax laws which helps with planning
Date published: 2023-04-08
Rated 5 out of 5 by from Turbo Tax is awsome! Very easy to do...except one form --- the live assistant helped me promptly and quickly to accomplish.
Date published: 2023-04-08
Rated 5 out of 5 by from Ease of doing them Very easy to navigate thru and get my figures in balance. We are a small company and this made it easy to do without having to pay for a CPA to do them.
Date published: 2023-04-08
Rated 4 out of 5 by from Easy to use Turbo tax is a pretty easy to use product. I do not know if some extreme cases are not covered, but most of the items are covered for simple to moderately complex cases.
Date published: 2023-04-08
Rated 5 out of 5 by from Surprisingly Simple I've tried to use TurboTax in the past and that year I had some unexpected extra income, so I had to go somewhere else. This year I thought I would try it again because my friends were using it and it was actually very simple. Got it done in less than an hour!
Date published: 2023-04-08
Rated 2 out of 5 by from Less helpful each year After nearly 20 years of use, TurboTax gets more expensive, more annoying when trying to enter data with all the ads and less helpful. One must navigate directly to forms needed rather than being asked sufficient questions to walk me through the forms. There are also questions that just state I should use some form number to fill out which is not even accessible at the question. There are also less explanations at the question to help make the correct decisions. I am highly considering having my taxes done or changing to another software program.
Date published: 2023-04-08
Rated 3 out of 5 by from TT needs work I was disappointed I had to resubmit my file. I checked the box that I had a pin and your software did not ask for it. Not good. otherwise it was ok.
Date published: 2023-04-08
All TurboTax® Offerings Reviews - Page 3815