TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Stress free! Very user friendly! Totally took the stress out doing taxes!
Date published: 2022-05-20
Rated 5 out of 5 by from Excellent Service! Turbotax helps to calm the anxiety when it comes to taxes while still letting you be in the driver's seat to make sure you're getting all the breaks you're owed.
Date published: 2022-05-20
Rated 5 out of 5 by from I have used TurboTax for years and have loved it! So so good! I've always loved the format and how easy it is to find answers to my questions.
Date published: 2022-05-20
Rated 4 out of 5 by from Thank you It was good. I wish we maybe didn't have to pay as much
Date published: 2022-05-20
Rated 3 out of 5 by from Turbo Tax is Awesome Using Turbo Tax is user friendly, easy to follow and understand. If there was a Turbo Tax designed for those whose only income is on Form SSA-1099 it would be a simple form which would be faster to file.
Date published: 2022-05-20
Rated 5 out of 5 by from Awesome Good. We'll see how it goes. Looks good so far . Way to go TurboTax
Date published: 2022-05-20
Rated 5 out of 5 by from I enjoyed Mr. Jesse excellent customer service It was the first time that I felt so comfortable and very clear about the things I needed to do. Mr. Jesse was an excellent agent and very helpful.
Date published: 2022-05-20
Rated 5 out of 5 by from Very helpful Roy my expert was very helpful gave me helpful feed back on all my questions
Date published: 2022-05-20
Rated 4 out of 5 by from Good tax software I've used turbo tax for years on my taxes becouse for the most part it's easy and it is very thorough. I have used several levels from individual basic to business tax over the years. This is the first year I've used the online version and it was pretty good. I will likely do so again next year. I was a bit hesitant because once its sent, if you need a copy, well, I didn't know if it would be available. I did however eventually find the download / print section and downloaded a copy. Since this is a very important step for most folks, it would be nice to have a button on the side bar to go directly to that location, or at least put a notation with the "view documents" that here is where you make a copy of your documents. It would have saved me a lot of time and angst looking for it. The other tissue I had was downloading from my financial institutions in the income section. I finally put in the info manually myself. These are my main reasons for only 4 stars. I have no experience with other tax software because this one has always served me well.
Date published: 2022-05-20
Rated 5 out of 5 by from Turbo Tax is really cool It was fantastic, for me to do my taxes alone for the first time, everything was very understandable and the guidance I had from your representative was excellent.
Date published: 2022-05-20
All TurboTax® Offerings Reviews - Page 3815
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Stress free! Very user friendly! Totally took the stress out doing taxes!
Date published: 2022-05-20
Rated 5 out of 5 by from Excellent Service! Turbotax helps to calm the anxiety when it comes to taxes while still letting you be in the driver's seat to make sure you're getting all the breaks you're owed.
Date published: 2022-05-20
Rated 5 out of 5 by from I have used TurboTax for years and have loved it! So so good! I've always loved the format and how easy it is to find answers to my questions.
Date published: 2022-05-20
Rated 4 out of 5 by from Thank you It was good. I wish we maybe didn't have to pay as much
Date published: 2022-05-20
Rated 3 out of 5 by from Turbo Tax is Awesome Using Turbo Tax is user friendly, easy to follow and understand. If there was a Turbo Tax designed for those whose only income is on Form SSA-1099 it would be a simple form which would be faster to file.
Date published: 2022-05-20
Rated 5 out of 5 by from Awesome Good. We'll see how it goes. Looks good so far . Way to go TurboTax
Date published: 2022-05-20
Rated 5 out of 5 by from I enjoyed Mr. Jesse excellent customer service It was the first time that I felt so comfortable and very clear about the things I needed to do. Mr. Jesse was an excellent agent and very helpful.
Date published: 2022-05-20
Rated 5 out of 5 by from Very helpful Roy my expert was very helpful gave me helpful feed back on all my questions
Date published: 2022-05-20
Rated 4 out of 5 by from Good tax software I've used turbo tax for years on my taxes becouse for the most part it's easy and it is very thorough. I have used several levels from individual basic to business tax over the years. This is the first year I've used the online version and it was pretty good. I will likely do so again next year. I was a bit hesitant because once its sent, if you need a copy, well, I didn't know if it would be available. I did however eventually find the download / print section and downloaded a copy. Since this is a very important step for most folks, it would be nice to have a button on the side bar to go directly to that location, or at least put a notation with the "view documents" that here is where you make a copy of your documents. It would have saved me a lot of time and angst looking for it. The other tissue I had was downloading from my financial institutions in the income section. I finally put in the info manually myself. These are my main reasons for only 4 stars. I have no experience with other tax software because this one has always served me well.
Date published: 2022-05-20
Rated 5 out of 5 by from Turbo Tax is really cool It was fantastic, for me to do my taxes alone for the first time, everything was very understandable and the guidance I had from your representative was excellent.
Date published: 2022-05-20
All TurboTax® Offerings Reviews - Page 3815