TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 2 out of 5 by from Forced me to Upgrade/Pay I used TurboTax last year with no problem and no charge its pretty simple to use. But this year they forced me to upgrade to deluxe (which was $60) because i received the American opportunity credit which was only $10. I told a worker I wasn't doing that because that was a scam and she insured she was gonna send me a 20% off code for the inconveniences and i never received that email. Adding on the the $60 I had to pay $55 due to something abt filing my Maryland state tax return which didn't make any sense. So overall my card was charged $121.90 when last year I didn't pay a dime. If you chose to take it out of your refund it would be and extra $40 which doesn't make any sense either. I definitely will be looking for another option next tax season.
Date published: 2021-04-09
Rated 5 out of 5 by from Simple Simple, fast and accurate. Very thorough and user-friendly.
Date published: 2021-04-09
Rated 5 out of 5 by from Turbo Tax is outstanding Easy to do, guidance through it was very satisfactory
Date published: 2021-04-09
Rated 5 out of 5 by from TurboTax is user friendly This was my 2nd year using Turbo Tax to file my Federal and State Income Tax Returns. I find it easy, detailed and accurate.
Date published: 2021-04-09
Rated 5 out of 5 by from Great Live help got me through the end and everything was better than expected
Date published: 2021-04-09
Rated 5 out of 5 by from I love using Turbo Tax I've been using Turbo Tax for about 15 years. Its so easy to use.
Date published: 2021-04-09
Rated 5 out of 5 by from Great job, Everything was great and Darlea my specialist was Awesome
Date published: 2021-04-09
Rated 5 out of 5 by from GOOD AND EASY WAY TO FILE TAXES GOOD AND EASY WAY TO FILE TAXES I LIKE THE SIMPLICITY
Date published: 2021-04-09
Rated 4 out of 5 by from Useful in figuring taxes Easy to use, glad to have the extra help. Will use next year.
Date published: 2021-04-09
Rated 5 out of 5 by from TurboTax makes it easy I always dread doing my taxes, but once I'm in the process of filling on TurboTax I'm reminded it doesn't have to be so daunting. Whenever I ran into a question a Service Rep. called within minutes and didn't hang up until my problem was solved.
Date published: 2021-04-09
All TurboTax® Offerings Reviews - Page 3790
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Forced me to Upgrade/Pay I used TurboTax last year with no problem and no charge its pretty simple to use. But this year they forced me to upgrade to deluxe (which was $60) because i received the American opportunity credit which was only $10. I told a worker I wasn't doing that because that was a scam and she insured she was gonna send me a 20% off code for the inconveniences and i never received that email. Adding on the the $60 I had to pay $55 due to something abt filing my Maryland state tax return which didn't make any sense. So overall my card was charged $121.90 when last year I didn't pay a dime. If you chose to take it out of your refund it would be and extra $40 which doesn't make any sense either. I definitely will be looking for another option next tax season.
Date published: 2021-04-09
Rated 5 out of 5 by from Simple Simple, fast and accurate. Very thorough and user-friendly.
Date published: 2021-04-09
Rated 5 out of 5 by from Turbo Tax is outstanding Easy to do, guidance through it was very satisfactory
Date published: 2021-04-09
Rated 5 out of 5 by from TurboTax is user friendly This was my 2nd year using Turbo Tax to file my Federal and State Income Tax Returns. I find it easy, detailed and accurate.
Date published: 2021-04-09
Rated 5 out of 5 by from Great Live help got me through the end and everything was better than expected
Date published: 2021-04-09
Rated 5 out of 5 by from I love using Turbo Tax I've been using Turbo Tax for about 15 years. Its so easy to use.
Date published: 2021-04-09
Rated 5 out of 5 by from Great job, Everything was great and Darlea my specialist was Awesome
Date published: 2021-04-09
Rated 5 out of 5 by from GOOD AND EASY WAY TO FILE TAXES GOOD AND EASY WAY TO FILE TAXES I LIKE THE SIMPLICITY
Date published: 2021-04-09
Rated 4 out of 5 by from Useful in figuring taxes Easy to use, glad to have the extra help. Will use next year.
Date published: 2021-04-09
Rated 5 out of 5 by from TurboTax makes it easy I always dread doing my taxes, but once I'm in the process of filling on TurboTax I'm reminded it doesn't have to be so daunting. Whenever I ran into a question a Service Rep. called within minutes and didn't hang up until my problem was solved.
Date published: 2021-04-09
All TurboTax® Offerings Reviews - Page 3790