TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Turbo Tax Live Self_Employed is Easy to Use This is the third year I've used Turbo Tax Live Self-Employed. It costs a little more, but well worth the money. I always take advantage of the option to have a phone call with a Live Expert. Every Live Expert I have engaged with was very polite, knowledgable and professional. They are there to answer just abount any question you may have about Turbo Tax and any tax rule changes. I appreciate the Live Expert showing me the tools available in TurboTax.
Date published: 2022-03-25
Rated 5 out of 5 by from Awesome simple and easy to manage, made tax preparation less nerve racking and comfortable.
Date published: 2022-03-25
Rated 4 out of 5 by from Turbo Tax needs work to allow easier entry of data Had trouble entering tax information from Vanguard. Had multiple files and couldn't figure out how to submit them.
Date published: 2022-03-25
Rated 4 out of 5 by from Turbo Tax is Great Excellent step by step detail of my tax.Great communication with the tax expert.
Date published: 2022-03-25
Rated 2 out of 5 by from Turbo Tax business is confusing In comparison to the personal tax software, the TurboTax Business software is quite confusing. I am using it to prepare returns for the Trust for my Mom now that my Dad has died, and the questions on distributions to beneficiaries are very vague and not helpful. I had to go through it three or four times before I was confident that my choices were correct.
Date published: 2022-03-25
Rated 4 out of 5 by from Turbo tax is pretty close to awsome I had to go over last years taxes to get some numbers, and you had them already.
Date published: 2022-03-25
Rated 5 out of 5 by from Turbo Tax Is Awesome!! Use Turbo Tax every year and love it!!! Never lets me down! Would highly recommend!
Date published: 2022-03-25
Rated 5 out of 5 by from excellent program I have used TurboTax for years. One reason I like it so much is that is easy to make corrections or to add additional information. All the calculations are done for you. Without TurboTax I would have to go to a tax specialist,
Date published: 2022-03-25
Rated 4 out of 5 by from Expensive but worth it with live experts I loved it at first, then got into a problem that took several live agents to help with. They just didn't know how to edit First Homebuyer Credit Repayment. Finally, an agent figured out that I needed to put dates in that were not accurate to satisfy the computed system. I had to put it I lived in a home until 2021, although we sold it in 2012. Once I put 2021, the tax year, in it all went well and I was able to add the repayment. Other than that, the system works well and I loved that one agent who helped me. The others were reciting the steps and links I already knew.
Date published: 2022-03-25
Rated 2 out of 5 by from Turbotax sucks I have used Turbotax for some years and this years I found to be very confusing and very user unfriendly. Next year I will not be using Turbotax.
Date published: 2022-03-25
All TurboTax® Offerings Reviews - Page 3790
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax Live Self_Employed is Easy to Use This is the third year I've used Turbo Tax Live Self-Employed. It costs a little more, but well worth the money. I always take advantage of the option to have a phone call with a Live Expert. Every Live Expert I have engaged with was very polite, knowledgable and professional. They are there to answer just abount any question you may have about Turbo Tax and any tax rule changes. I appreciate the Live Expert showing me the tools available in TurboTax.
Date published: 2022-03-25
Rated 5 out of 5 by from Awesome simple and easy to manage, made tax preparation less nerve racking and comfortable.
Date published: 2022-03-25
Rated 4 out of 5 by from Turbo Tax needs work to allow easier entry of data Had trouble entering tax information from Vanguard. Had multiple files and couldn't figure out how to submit them.
Date published: 2022-03-25
Rated 4 out of 5 by from Turbo Tax is Great Excellent step by step detail of my tax.Great communication with the tax expert.
Date published: 2022-03-25
Rated 2 out of 5 by from Turbo Tax business is confusing In comparison to the personal tax software, the TurboTax Business software is quite confusing. I am using it to prepare returns for the Trust for my Mom now that my Dad has died, and the questions on distributions to beneficiaries are very vague and not helpful. I had to go through it three or four times before I was confident that my choices were correct.
Date published: 2022-03-25
Rated 4 out of 5 by from Turbo tax is pretty close to awsome I had to go over last years taxes to get some numbers, and you had them already.
Date published: 2022-03-25
Rated 5 out of 5 by from Turbo Tax Is Awesome!! Use Turbo Tax every year and love it!!! Never lets me down! Would highly recommend!
Date published: 2022-03-25
Rated 5 out of 5 by from excellent program I have used TurboTax for years. One reason I like it so much is that is easy to make corrections or to add additional information. All the calculations are done for you. Without TurboTax I would have to go to a tax specialist,
Date published: 2022-03-25
Rated 4 out of 5 by from Expensive but worth it with live experts I loved it at first, then got into a problem that took several live agents to help with. They just didn't know how to edit First Homebuyer Credit Repayment. Finally, an agent figured out that I needed to put dates in that were not accurate to satisfy the computed system. I had to put it I lived in a home until 2021, although we sold it in 2012. Once I put 2021, the tax year, in it all went well and I was able to add the repayment. Other than that, the system works well and I loved that one agent who helped me. The others were reciting the steps and links I already knew.
Date published: 2022-03-25
Rated 2 out of 5 by from Turbotax sucks I have used Turbotax for some years and this years I found to be very confusing and very user unfriendly. Next year I will not be using Turbotax.
Date published: 2022-03-25
All TurboTax® Offerings Reviews - Page 3790