TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Terrific! Works great, saves info from previous years and pre-fills fields, remembers amounts of loss to carry forward. Simplifies AMT calculations.
Date published: 2022-10-14
Rated 5 out of 5 by from Best Tax Software & Great Online Tax Support Been using Turbo Tax for 14+ years. Their online tax support team is very knowledgeable and helpful, when I need help with any Turbo tax questions. Don't need to go elsewhere to ask tax questions.
Date published: 2022-10-14
Rated 2 out of 5 by from Had error code "IND-517-01 " without any help Had an error of "IND-517-01". Program is useless is showing what the error was. Check SSN multiple times and did not find a solution or fix. Poor instructions.
Date published: 2022-10-14
Rated 4 out of 5 by from Turbo Tax is great, except for Schedule K-I glitch Turbo Tax worked great, as usual, except for the programming glitch on Schedule K-1. No matter how many times I attempted to put in the numbers from Section 199A, Turbo Tax Premier would not accept any version. Thus, I could not e-file because Turbo Tax considered it an error. It wasn't. I will be mailing my returns by Monday, October 17 and paying for it myself.
Date published: 2022-10-14
Rated 5 out of 5 by from What a great innovation Hands on.... in making the experience as smooth as possible
Date published: 2022-10-14
Rated 5 out of 5 by from Turbotax is amazingggggg Was easy to use and won me a ton of refunds. The website interface was great too
Date published: 2022-10-14
Rated 1 out of 5 by from Turbo Tax sucks My return was rejected because of AGI. I used the AGI from the 2020 return which still has not been processed. Email message alerting me to the rejection of the return did not give me proper instructions for fixing the return. Last year, we were charged $25 to file state returns. The returns you sent were incomplete. We still have not received refunds from Maryland. My other half received a bill for over 2,500 because of your omission. You need to make it easy to print 1099's and extensions. I have wasted countless hours as your program is insufficient to do the processing of normal tax returns. You owe me money for state returns and for my wasted time trying to fix program related problems. If there was a 0 for a rating, I would give you that. I used to use Lacerte. It is not perfect, but it is 100 times better program.
Date published: 2022-10-14
Rated 5 out of 5 by from Turbo Tax is a very simple process. Love it. I file our taxes every year with Turbo Tax and the process just gets better and better. I would recommend to everyone.
Date published: 2022-10-14
Rated 2 out of 5 by from TurboTax charges state downloads & more to efile It upsets me that TurboTax would charge $97+ for two state tax downloads and then an additional $50 to e-file those forms. This is ridiculous, particularly as last year's Turbo Tax allowed one free download.
Date published: 2022-10-14
Rated 5 out of 5 by from it is very easy with much details turbo tax is very easy to use even you are not professional or familiar for tax terms
Date published: 2022-10-14
All TurboTax® Offerings Reviews - Page 3785
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Terrific! Works great, saves info from previous years and pre-fills fields, remembers amounts of loss to carry forward. Simplifies AMT calculations.
Date published: 2022-10-14
Rated 5 out of 5 by from Best Tax Software & Great Online Tax Support Been using Turbo Tax for 14+ years. Their online tax support team is very knowledgeable and helpful, when I need help with any Turbo tax questions. Don't need to go elsewhere to ask tax questions.
Date published: 2022-10-14
Rated 2 out of 5 by from Had error code "IND-517-01 " without any help Had an error of "IND-517-01". Program is useless is showing what the error was. Check SSN multiple times and did not find a solution or fix. Poor instructions.
Date published: 2022-10-14
Rated 4 out of 5 by from Turbo Tax is great, except for Schedule K-I glitch Turbo Tax worked great, as usual, except for the programming glitch on Schedule K-1. No matter how many times I attempted to put in the numbers from Section 199A, Turbo Tax Premier would not accept any version. Thus, I could not e-file because Turbo Tax considered it an error. It wasn't. I will be mailing my returns by Monday, October 17 and paying for it myself.
Date published: 2022-10-14
Rated 5 out of 5 by from What a great innovation Hands on.... in making the experience as smooth as possible
Date published: 2022-10-14
Rated 5 out of 5 by from Turbotax is amazingggggg Was easy to use and won me a ton of refunds. The website interface was great too
Date published: 2022-10-14
Rated 1 out of 5 by from Turbo Tax sucks My return was rejected because of AGI. I used the AGI from the 2020 return which still has not been processed. Email message alerting me to the rejection of the return did not give me proper instructions for fixing the return. Last year, we were charged $25 to file state returns. The returns you sent were incomplete. We still have not received refunds from Maryland. My other half received a bill for over 2,500 because of your omission. You need to make it easy to print 1099's and extensions. I have wasted countless hours as your program is insufficient to do the processing of normal tax returns. You owe me money for state returns and for my wasted time trying to fix program related problems. If there was a 0 for a rating, I would give you that. I used to use Lacerte. It is not perfect, but it is 100 times better program.
Date published: 2022-10-14
Rated 5 out of 5 by from Turbo Tax is a very simple process. Love it. I file our taxes every year with Turbo Tax and the process just gets better and better. I would recommend to everyone.
Date published: 2022-10-14
Rated 2 out of 5 by from TurboTax charges state downloads & more to efile It upsets me that TurboTax would charge $97+ for two state tax downloads and then an additional $50 to e-file those forms. This is ridiculous, particularly as last year's Turbo Tax allowed one free download.
Date published: 2022-10-14
Rated 5 out of 5 by from it is very easy with much details turbo tax is very easy to use even you are not professional or familiar for tax terms
Date published: 2022-10-14
All TurboTax® Offerings Reviews - Page 3785