TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281647 reviews)
Star ratings are from 2021
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Rated 4 out of 5 by from TurboTax is almost awesome! The program was easy to use as always. I ran into an issue with filing which ended up being of my doing. I contacted customer support. Lortrisha was a sweetheart. Corrected my issue and got me going again. You don't pay her enough.
Date published: 2021-04-12
Rated 5 out of 5 by from Turbo tax is Awesome! Turbo tax is awesome because it makes tax filing easy!!!
Date published: 2021-04-12
Rated 5 out of 5 by from It is awesome!!!!!!!!!!! Turbo Tax is easy to work with and navigate through the whole tax process.
Date published: 2021-04-12
Rated 5 out of 5 by from Easy Way to fill Taxes I have been doing my taxes with Turbo Tax for many years. Turbo Tax has the most easiest & very simple way to process your taxes. It take no time to fill your taxes.
Date published: 2021-04-12
Rated 4 out of 5 by from Easy to use and file Really easy to use, but each year is just becoming more expensive
Date published: 2021-04-12
Rated 5 out of 5 by from Very intuitive and easy to use Good explanations and examples to follow for technical areas. Very easy to follow.
Date published: 2021-04-12
Rated 1 out of 5 by from Turbo tax is garbage I remember when it use to be only $40 to file, even free when I was younger, Now I am paying $130?? All because my taxes are more complicated? This will be the last year I file with turbo tax.
Date published: 2021-04-12
Rated 3 out of 5 by from Frustrated with cd purchase limitations The product itself is good. This year I was really frustrated to find out after I purchased the cd that although I could share with 5 people everyone had to use the cd to load rather than the choice of using the download key or the cd. My sister and I were on the phone with customer service for over an hour on three separate occasions before finding out that the download key didn't work for her because I'd already used it with the cd. She doesn't have a cd drive on her laptop. Was told it was so they could track the download codes so people didn't share too many times. My family had to purchase a second copy of Turbo Tax so we could all load to our devices appropriately. Turbo Tax should be sophisticated enough to track the number of times a code is used whether its for a download or a cd. Turbo Tax could have advertised that change so people knew what they were buying. I think it was a purposeful so people had to spend more money. Customer service did nothing to rectify this, i.e., offering to reimburse us for the second purchase.
Date published: 2021-04-12
Rated 5 out of 5 by from Just what I needed This method was very easy to follow within a very complicated tax system. I was able to breeze through my taxes and find the largest return. The user experience was great too!
Date published: 2021-04-12
Rated 3 out of 5 by from Turbo Tax is helpful I like the explanations in some of the categories, other categories are more difficult than need to be
Date published: 2021-04-12
All TurboTax® Offerings Reviews - Page 3778
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from TurboTax is almost awesome! The program was easy to use as always. I ran into an issue with filing which ended up being of my doing. I contacted customer support. Lortrisha was a sweetheart. Corrected my issue and got me going again. You don't pay her enough.
Date published: 2021-04-12
Rated 5 out of 5 by from Turbo tax is Awesome! Turbo tax is awesome because it makes tax filing easy!!!
Date published: 2021-04-12
Rated 5 out of 5 by from It is awesome!!!!!!!!!!! Turbo Tax is easy to work with and navigate through the whole tax process.
Date published: 2021-04-12
Rated 5 out of 5 by from Easy Way to fill Taxes I have been doing my taxes with Turbo Tax for many years. Turbo Tax has the most easiest & very simple way to process your taxes. It take no time to fill your taxes.
Date published: 2021-04-12
Rated 4 out of 5 by from Easy to use and file Really easy to use, but each year is just becoming more expensive
Date published: 2021-04-12
Rated 5 out of 5 by from Very intuitive and easy to use Good explanations and examples to follow for technical areas. Very easy to follow.
Date published: 2021-04-12
Rated 1 out of 5 by from Turbo tax is garbage I remember when it use to be only $40 to file, even free when I was younger, Now I am paying $130?? All because my taxes are more complicated? This will be the last year I file with turbo tax.
Date published: 2021-04-12
Rated 3 out of 5 by from Frustrated with cd purchase limitations The product itself is good. This year I was really frustrated to find out after I purchased the cd that although I could share with 5 people everyone had to use the cd to load rather than the choice of using the download key or the cd. My sister and I were on the phone with customer service for over an hour on three separate occasions before finding out that the download key didn't work for her because I'd already used it with the cd. She doesn't have a cd drive on her laptop. Was told it was so they could track the download codes so people didn't share too many times. My family had to purchase a second copy of Turbo Tax so we could all load to our devices appropriately. Turbo Tax should be sophisticated enough to track the number of times a code is used whether its for a download or a cd. Turbo Tax could have advertised that change so people knew what they were buying. I think it was a purposeful so people had to spend more money. Customer service did nothing to rectify this, i.e., offering to reimburse us for the second purchase.
Date published: 2021-04-12
Rated 5 out of 5 by from Just what I needed This method was very easy to follow within a very complicated tax system. I was able to breeze through my taxes and find the largest return. The user experience was great too!
Date published: 2021-04-12
Rated 3 out of 5 by from Turbo Tax is helpful I like the explanations in some of the categories, other categories are more difficult than need to be
Date published: 2021-04-12
All TurboTax® Offerings Reviews - Page 3778